Pre Conference Workshop: Overhaul Your Marketing Strategy Presented by Brad Kleinman, David
Download ReportTranscript Pre Conference Workshop: Overhaul Your Marketing Strategy Presented by Brad Kleinman, David
Pre Conference Workshop: Overhaul Your Marketing Strategy Presented by Brad Kleinman, David Toth and Jeremy Borger of WorkSmart Integrated Marketing www.WorkSmartIM.com 4/27/2020 1 Pre Conference Agenda • Part 1 : Traditional Marketing – The Four P’s – Market Research – Strategic Partnerships – Print Collateral – Press Releases and Media Relations – Networking events • Part 2 : eMarketing – Website – Email Marketing – Search Marketing – Social Media • Part 3 : Question and Answer NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 2 Part 1 PartMarketing 1 Traditional Traditional marketing 4/27/2020 3 Creating a Marketing System NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 4 The Four P’s NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 5 Market Research NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 6 Strategic Partnership Strategy • • • • Why to build relationships How to build relationships Mutual expectations Organizations to partner with NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 7 Print Collateral NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 8 Your Media Kit – Duct Tape Marketing 1. Your Case Statement 2. Your Difference Summary 3. Your Ideal Client/Customer Description 4. Your Marketing Story 5. Your Product/Service Offerings 6. Case Studies 7. Testimonials 8. Client List 9. Processes and Checklists 10.Articles NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 9 Print Collateral NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 10 Media Relations • Develop relationships with the media • What’s press-worthy? – New program launches – Conference announcements / keynote speakers – Success stories of clients • What to include in a press release – Quotes from program representatives – Statistics – Who/What/Where/When/Why • Online Dissemination NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 11 It’s all about networking NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 12 Part 2 Online Marketing 4/27/2020 13 Creating a Marketing System Website Traditional Email SMO Video SEM CRM NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 14 Interesting Website Statistics 1. 80% of users scan pages instead of reading word-by-word 2. Only 10% of users scroll below the fold 3. You only have 10-15 seconds to convince visitors to stay NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 15 Your Website • Layout and design – Capturing their attention – Utilizing social media – Getting them to come back • Optimizing for conversion – Having a call to action – Gathering their email address – Using Google analytics to monitor success NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 16 Website Must-Haves • Call to action • Quick load time • Formatting • Tell your story • Easy navigation • Contact info • Strong headlines • Contact form • Enticing copy • No pop ups • Up-to-date info • No frames NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 17 The F-Pattern NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 18 Copywriting – Make it Scannable Highlighted keywords Bulleted lists Inverted pyramid style One idea per paragraph Half the word count NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 http://www.useit.com/alertbox/9710a.html 19 Capture Attention Immediately NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 20 Capture Attention Immediately • Engaging content – Strong poignant messaging – Impactful imagery – Educational slideshow – Engaging video NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 21 Copywriting – Make it Scannable Highlighted keywords Bulleted lists Inverted pyramid style One idea per paragraph Half the word count NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 http://www.useit.com/alertbox/9710a.html 22 Have a call-to-action • Potential calls-to-action – Click here to learn more about… – Forward and backwards buttons – Take a survey – Watch a video NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 23 Call to action Buttons • Color • Location • Language • Size • Margins NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 24 http://www.leemunroe.com/web-design-trends-call-to-action-signup-download-buttons/ Google Analytics – Tracking Success NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 25 Track Social Media Referrals NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 26 Setting up your website NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 27 Embedding the code into your site NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 28 5 Important Metrics 1.) Unique Visitors 2.) Time on site 4.) Referring sites 3.) Bounce rate 5.) Conversions NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 29 Goals Overview NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 30 Setting Up Goals NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 31 Goal Settings NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 32 Defining Funnel NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 33 The Goal Funnel NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 34 Use Google Website Optimizer NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 35 Your Email Campaign • Planning – Developing a strategy – Campaigns • Design, layout, and content – Getting through the spam filters – Increasing click-through – Optimizing campaigns • Tracking and Follow-up • Easing the pain NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 36 Your Email Strategy • Get to know your customers (market research) • Content versus promotion • Leverage contributors • How will you connect email to offline techniques? NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 37 Choosing Your Provider • Multiple providers out there! – Constant Contact – iContact – MailChimp – OnMarketer – Vertical Response NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 38 Building Your List 1. Sign up forms throughout your website – WIIFM? 2. Beware of too many form fields – More form fields = less likely to fill out 3. Ask for email when students are signing up – Make it a requirement 4. Networking Networking Networking – Ask when you receive their business card NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 39 Email Design, Content and Layout 1. Focus on content not promotion – 80%/20% 2. Make sure there is a clear call-toaction – Above the fold (above the scroll) 3. Use ‘click here’ and bright colors sparingly – Alerts spam filters (run spam checker) 4. Take advantage of the F pattern – Use headlines and a columned layout NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 40 Segmenting Your Lists NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 41 Email Campaigns 1. Monthly email newsletter – Multiple segments 2. Targeted email blasts – New products, upcoming events and webinars 3. Auto-responders – What do they get when they sign up? 4. Drip campaigns – What they receive over a period of time NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 42 The ‘Subject’ • Study of Best and Worst Open Rates from MailChimp.com NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 43 Examples of Awesome Newsletters NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 44 Examples of Awesome Newsletters NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 45 Examples of Awesome Newsletters NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 46 Tracking Results • How do you measure success? 1. CTR (Click through rate) 2. OR (Open rate) 3. Conversions 4. Subscriber list growth NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 47 Tracking Results NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 48 Use Split Testing NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 49 Connect to Google Analytics NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 50 Easing the pain 1. Calendarize Calendarize Calendarize – Place monthly blast campaigns in your group calendar 2. Assign topics to team members – Focus on content not promotion 3. Leverage your community – Have them write blog posts, and use email blasts as blurbs NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 51 Some Search Statistics • 7.3 billion searches conducted monthly in US • Search engines organize and prioritize the 5.5 billion web pages that compete for the Internet users’ attention. • 85% of Internet users use search engines NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 52 How we search # of results viewed before click Only a few 23% First page 39% First 2 pages 19% First 3 pages 9% More than 3 pages 10% -- iProspect, 2006 How many words we search with 1 word 23.4% 2 words 26.3% 3 words 21% 4 words 13.4% 5 words 7.4% 6 words 3.9% 7 words 2% 8 words+ 2.6% -- HitWise, 2006 NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 53 Organic VS Paid Search NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 54 SEO VS PPC NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 55 To Succeed with PPC… • Research keywords – Traffic and competition • Segment your market • Create landing pages • Track campaign success • Test, Test, Test NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 56 eMarketing Best Practices – SEM 1.Use title tags 2.Key in to your keywords 3.Inbound links! NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 57 On-page SEO 1. Title Tags 2. Meta Tags 3. H1/H2 tags 4. Alt tags 5. Deep links 6. Clean code – No frames NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 58 On-page SEO 1. Title Tags 2. Meta Tags 3. H1/H2 tags 4. Alt tags 5. Deep links 6. Clean code – No frames NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 59 Tools for SEO – Website Grader NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 60 General SEO Tips 1.) Optimization requires an ongoing process 2.) Talk with your customers 3.) Be in the business of content creation NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 61 Budget Line Increases VS Decreases NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 62 Significant Barriers to Adoption NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 63 What is Web 2.0? NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 64 The Technology & The tools NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 65 Introduction to YouTube NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 66 Uploading to YouTube NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 67 Introduction to Twitter NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 68 Twitter Basics (Twasics) • @ Replies • Direct messages • Retweeting • TinyURLS NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 69 Growing Your Followers Follow the 90-10 rule Be personal and authentic Promote great content Retweet Find local twitterers NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 70 Facebook – The Social Network NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 71 Facebook Stats • General Growth – More than 300 million active users – More than 150 million users log on at each day – More than 2/3rds of users are outside of college – Fastest growing demographic is 35+ years old – About 70% of Facebook users outside the US NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com From Facebook.com 4/27/2020 72 Facebook Demographics NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com InsideFacebook.com 4/27/2020 73 Facebook Demographic Growth NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 74 Getting Started • Optimize your profile – Basic info – Personal info – Contact info – Education and work – Privacy Settings NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 75 Facebook Share NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 76 Facebook Connect NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 77 Facebook Public Profiles NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 78 Part 3 Question & Answer NACCE Presentation delivered by WorkSmart Integrated Marketing – www.WorkSmartIM.com 4/27/2020 79 Pre Conference Workshop: Overhaul Your Marketing Strategy Presented by Brad Kleinman, David Toth and Jeremy Borger of WorkSmart Integrated Marketing www.WorkSmartIM.com 4/27/2020 80