PCard Training 11/6/2015 Introductions Dawn East, Program Administrator (618) 650-3257 [email protected] Jeanette Anderson, Program Administrator (618) 650-2859 [email protected] SIUE Purchasing: Box 1012 (618) 650-3251 (FAX) 11/6/2015
Download ReportTranscript PCard Training 11/6/2015 Introductions Dawn East, Program Administrator (618) 650-3257 [email protected] Jeanette Anderson, Program Administrator (618) 650-2859 [email protected] SIUE Purchasing: Box 1012 (618) 650-3251 (FAX) 11/6/2015
PCard Training 11/6/2015 1 Introductions Dawn East, Program Administrator (618) 650-3257 [email protected] Jeanette Anderson, Program Administrator (618) 650-2859 [email protected] SIUE Purchasing: Box 1012 (618) 650-3251 (FAX) 11/6/2015 2 PCARD TRAINING All reviewers and approvers must attend training prior to receiving access to the PaymentNet software. After submission of required forms, Pcard Administrator will schedule training directly with each individual. Cardholders will receive Pcard orientation at time of card pickup. 11/6/2015 3 To locate Pcard forms and other information, go to www.siue.edu/purchasing. On the left hand side or at the top, click on Pcard. 11/6/2015 4 On the Pcard page, click on the Forms link on the left side of the page. 11/6/2015 5 Here are all the forms and training materials. 11/6/2015 6 PERSONNEL CHANGES Administrator must be notified at the earliest possible date, by email, when a cardholder leaves the University or transfers to another department. 11/6/2015 7 PCARD DEPARTMENTAL INFORMATION FORM SAMPLE 11/6/2015 8 SIUE PCARD ACCOUNT REQUEST FORM SAMPLE 11/6/2015 9 PCARD ACCOUNT REQUEST INSTRUCTIONS 1. Always print the current cardholder account request form from the Purchasing website. Requests for new cards or any personnel changes, i.e., Card Reviewer modifications, etc., require submission of the following forms ONLY: a. b. 2. 3. Departmental Information Form SIUE Pcard Account Request Form Cardholder’s name should be typed/printed exactly as it appears on their SIUE identification card. The cardholder, reviewer and approver must all sign the SIUE Pcard Account Request Form where appropriate. 11/6/2015 10 PCARD AGREEMENTS The following agreements: Pcard Cardholder Agreement Pcard Departmental Card Manager Agreement Pcard Approver Agreement are available at http://www.siue.edu/purchasing/staff/pcard_guide.shtml. These agreements are to be read and acknowledged by signature on the SIUE Pcard Account Request Form. Signature indicates that signee has “read and understands” the agreement for their respective function. 11/6/2015 11 PCARD CARDHOLDER AGREEMENT SAMPLE 11/6/2015 12 PCARD DEPARTMENTAL CARD MANAGER AGREEMENT SAMPLE 11/6/2015 13 PCARD APPROVER AGREEMENT SAMPLE 11/6/2015 14 To locate your AIS Unit Number (NOT Banner DDU Number), go to the AIS home page: http://ais.siuc.edu and click on Special Searches. 11/6/2015 15 The Special Searches Page is broken down into two (2) sections: Financial Applications and Purchasing/Procurement. Under the Financial Applications, click on the last link FAS Crosswalk – Edwardsville Only. This link will bring up a spreadsheet of accounts. 11/6/2015 16 When the spreadsheet comes up, you can do a Find (Ctrl+F) and look for one of your budget purposes. Column D will show you the unit that particular budget purpose belongs to. 11/6/2015 17 PCARD TRANSACTION VERIFICATION Any verification (email order confirmation, packing slip, invoice included in package, etc.) from the VENDOR or some other notation of purchase in lieu of receipt (i.e., phone orders where receipts are not readily available) which contains the following information: Vendor Name Transaction Date ITEMIZED Pricing All receipts MUST be signed by the cardholder. Transaction number must be written on the receipt PCE# (Pcard Except Number), if applicable, written on receipt TRAVEL: No change in verification requirements = receipts or screen print (Transaction ID # optional, but helpful) 11/6/2015 18 RECORD RETENTION Documentation must be retained for six (6) prior years plus the current year. Original receipts attached to the original statement filed by cardholder by month Copies of receipts may also be filed by purchase or by account, thereby assuring consistency of record keeping 11/6/2015 19 DEFINITIONS: Account = Credit Card Number Accounting Codes = AIS Budget Purpose, etc. Reviewer = Reconciler, DCM (Departmental Card Manager) Transaction I.D. # = Order/Transaction Number Pass Phrase = Password Exported = Extracted/Costed Transaction Notes = Description/Comments Hierarchy = AIS Unit Number 11/6/2015 20 PCard Training Logging into the PCard (PaymentNet) System: www5.paymentnet.com. 11/6/2015 21 (in front of @siue.edu) startup1 (first password) This is a system message. If it is green, then everything was done successfully. However, if it is red, it is an error message and it will tell you exactly what happened, is missing, or is invalid. Please read them carefully. If you forget your password, call the Program Administrator at Ext 3257. Do NOT use the link for “Forgot your Pass Phrase?” It doesn’t work. The recommended browser to use for PaymentNet is Internet Explorer. If using a MAC and you were in CCSI (the previous software), you can access PaymentNet in the same manner. When you first log into PaymentNet, you will be requested to change your pass phrase/password. In this training I will be using the term password. The new password is to be 8 characters in length, mixed case, and alpha-numeric. The password changes every 90 days. You can cycle your passwords after 6 times. The system will automatically lock your e-ID after five (5) unsuccessful attempts of logging in. After 20 minutes of inactivity in PaymentNet, PaymentNet will automatically log you out. 11/6/2015 22 Do NOT utilize red X at upper left hand corner of browser window to log out of PaymentNet. Home Page Contact 11/6/2015 Log out My Profile 23 SIUE HOME PAGE Message Board: Messages will be posted here from J P Morgan Chase Bank or the Program Administrator 11/6/2015 Shortcut links to transactions that require either to be reviewed or approved. 24 SIUE CONTACT PAGE 11/6/2015 25 MY PROFILE PAGE First part of setting up Email Notifications Click here to change your password. 11/6/2015 Fill in your email address if it isn’t already listed or correct your email if it is listed. Check either Transactions for Review or Transactions for Approval. 26 Second Part of Email Notification Set-up: To add PaymentNet as an approve sender in the SIUE Spam Email filter software, go to www.siue.edu home page and click Faculty & Staff. 11/6/2015 27 Under Faculty & Staff, the Spam E-mail Filter link is on the right side in the Online Services links. 11/6/2015 28 Sign in with your e-ID and password. It will take a moment to load as it is loading the blocked messages received. e-ID Email password 11/6/2015 29 Once you are logged on, on the left hand side are some links. Click on Approved Senders and you will be able to add the PaymentNet mail server to the Approved Sender List. 11/6/2015 30 A small window will open. In the upper right hand corner of the window, click on Add Sender 11/6/2015 31 After clicking on Add Sender, another small window will open where you will be able to insert any address that you don’t want blocked from your email. Insert [email protected] in the field to add address. Click on Add Sender. It will return you to the listing of approved senders. You can now log out. This will allow the email notifications of transactions awaiting review or approval to be sent from PaymentNet. 11/6/2015 32 PCard Training Reviewing and/or Approving Transactions 11/6/2015 33 The Approval Status starts out as New, then goes to Reviewed and finally Approved. Date transaction was charged Order Number Date transaction was posted at JPMC and SIUE Summary list can be sorted by any of the underscored column headings. Credit Card account number NOT AIS Account number Cardholder’s Name In the Summary List, click anywhere in the transaction line of the transaction you are working with. It will open up a Transaction Detail window. 11/6/2015 34 Transactions in dispute are indicated by the solid colored squares at the far left of the lines. 11/6/2015 Red indicates dispute has started. Yellow indicates dispute in process. Green indicates dispute has been resolved. These emblems indicate Level 3 detail information available from the vendor. This is informational only. Some vendors may indicate that they have Level 3 but nothing is listed. 35 Click in the line of the transaction that you want to open the transaction detail window. The Approval Status will either be “New” or “Reviewed”. 11/6/2015 36 Once the transaction has been approved the Approval Status will change to “Approved”. When the transaction has been approved, it is ready to be exported to AIS. A green check mark indicates that the transaction was exported to AIS. A transaction’s accounting codes and/or custom fields can be changed or corrected up until it has been approved. Transactions need to be reviewed and approved within 10 days of the transaction date to be on the most current Fiscal Officer Reports. 11/6/2015 37 This is the Transaction Detail window. If a copy of the transaction is required for a travel voucher, go to File>Print for a screen shot. State Account Transactions: State accounts expire June 30. For transactions (ordered) prior to June 30, but not posted until after July 1st, check the “Post to Previous FY” check box in the Transaction Custom Fields. This will return you to the Summary List. Review and Approval checkboxes Default Cannot make changes here on the left. This information is from JPMC and the vendor. Default AIS Budget Purpose -- REQUIRED Default Default REQUIRED Pull down list REQUIRED Pull down list Applies to State Accounts on at FY Year End Employee’s Banner ID REQUIRED for Property Control/Inventory 11/6/2015 Inventory Location AIS Unit Number N/A REQUIRED – Description/Comments Field 38 Partial listing of the Parent Objects. The main one work with are 4300, 4400, 4700, 5100, 5300, and 6700. The other codes are utilized by SIUC. 11/6/2015 39 Once the Parent Object is chosen, the Object pull down list will include only the Objects for that particular Parent Object. The only Objects that are required to be used is the Not Elsewhere Classified (NEC) Objects. 11/6/2015 40 Parent Object Codes and Not Elsewhere Classified Object (NEC) Codes AIS 4300 – Travel 4346 – In-State – Payments to Vendors 4386 – Out-of-State – Payments to Vendors AIS 4400 – Equipment 4423 – Equipment, NEC AIS 4500 – Commodities 4536 – Commodities, NEC 4542 – Equipment under $100 NEC AIS 4700 – Contractual Services 4725 – Contractual Services, NEC AIS 5100 – Operation of Automotive (Transportation ONLY) 5120 – Automotive Expenses, NEC AIS 5300 – Telecommunication 5375 – Telecommunication Services, NEC AIS 6700 – Merchandise for Resale 6715 – Commodities NEC 6730 – Equipment under $100 NEC The other Parent Object Codes and Sub-Codes are not required to be utilized by SIUE. If you find an object code that fits the transaction, you may use that object code. 11/6/2015 41 Pcard Object Code Definitions To assist in determining the proper Parent Code and Subcode to assign to an item purchased with a procurement card (pcard) and to eliminate coding errors, the Parent Code and Subcode are listed on the next few slides with a brief description and examples of items that should be assigned to a particular code. 11/6/2015 42 AIS 4300 – Travel Meals may NOT be charged on the pcard. (Transaction Notes should include “WHO”, “WHERE” and “WHY”.) 4386 – Out-of-State Travel – Payments to a vendor for airline tickets, lodging, rental car, shuttle, taxi and parking for trips outside the State of Illinois. 4346 – In-State Travel – Payments to a vendor for airline tickets, lodging, rental car, shuttle, taxi and parking for trips outside the State of Illinois. 11/6/2015 43 AIS 4400 - Equipment 4423 – Equipment Not Elsewhere Classified – Limited to individual equipment items costing at least $100 but less than $3500. Items exceeding $3500 require a purchase requisition. Memory upgrades costing over $100 (for specific equipment) would also be coded as equipment. Not used to code purchase of telecommunication equipment; see Object Code 5375. 11/6/2015 44 AIS 4500 - Commodities 4536 – Commodities Not Elsewhere Classified – Consumable supplies costing less than $100 (NEW toner cartridges costing over $100 are coded “commodities”). 4542 – Equipment Under $100 Not Elsewhere Classified – Non-consumable supplies, including individual equipment costing under $100. Not for use with purchase of telecommunications supplies; see Object Code 5375. 11/6/2015 45 AIS 4700 – Contractual Services 4725 – Contractual Services – Services to be performed by an external vendor (REFILL of toner cartridges); includes registration fees for a conference or workshop, subscriptions, advertisements in publications, student travel, equipment repair and computer software. Does not include services related to telecommunication equipment, Object Code 5375. 11/6/2015 46 AIS 5100 Operation of Automotive For use by Transportation ONLY 5120 – Repair & Maintenance, Auto Equipment 5123 – Auto Expenses, Not Elsewhere Classifed 11/6/2015 47 AIS 5300 - Telecommunication 5375 – Telecommunications – All communications related equipment, consumable supplies or services. Examples include repair of a fax machine, toner cartridges, installation of a modem, rental or purchase of page and the purchase of consumable supplies to be used specifically in communication applications. 11/6/2015 48 AIS 6700 – Merchandise for Resale 6715 – Resale – Commodities Not Elsewhere Classified – Consumable supplies for resale. 6730 – Resale – Equipment Under $100 Not Elsewhere Classified – Nonconsumable supplies for resale, including individual equipment items costing less than $100. 11/6/2015 49 CODING QUESTIONS Any questions related to the assignment of the proper expenditure code to a Pcard transaction may be directed to either: 1. Candice Stoverink, Administrative Accounting, Ext. 5018 or [email protected] 2. Gina Grace, Purchasing, Ext. 3522 or [email protected] 3. Dawn East, Pcard Program Administrator, Purchasing, Ext. 3257 or [email protected] 11/6/2015 50 This is a successfully reviewed Transaction. Once the reviewer has put the additional information in the transaction detail window, clicked in the Reviewed box, and then click on Save on the left. The transaction is now ready to be approved. Approvers follow the same process as the reviewers, except that they don’t have to add any additional information unless changes are necessary. The approvers click in the Approval 1 box by their name and then click on Save. The transaction is now ready to be exported to AIS. This will return you to the Summary List. 11/6/2015 51 JPMC Training Splitting Transactions: Either by Budget Purpose, Object Code, or Employee Travel 11/6/2015 52 The process of splitting a transaction starts out the same way of reviewing or approving a transaction. After you click on a transaction line and get to the transaction detail window, you will be able to add lines to the transaction for the split. Click on Add Lines 11/6/2015 53 Enter the number of lines that you need for the split in the fill in box that comes up after you click on Add Lines. 11/6/2015 54 In this sample we are adding two (2) lines to split the transaction 50/50. 11/6/2015 55 PaymentNet will automatically equally split the transaction by the number of lines added. Click here to remove all lines at one time if the split is not needed. You will receive a warning about removing all the lines. You cannot “Undo” the action; however, you can redo the process of adding lines. The Line Level Accounting box must be checked for split transactions. Click on the triangle before each line item to open the accounting code detail per line 11/6/2015 Split transactions can be adjust by any of these fields (# of Units, Unit Price, or Percent). PaymentNet will automatically adjust subsequent lines. Click on the trash can at the end of the line item to remove that particular line. Click on the + to add as many lines as required for the split. 56 This is the line item detail. 11/6/2015 57 PCard Training Disputing a Transaction 11/6/2015 58 If the cardholder and reviewer are two (2) different persons, they must have a close working relationship. The cardholder must tell the reviewer if something is wrong with the billing or the item as soon as possible so that the reviewer can dispute the transaction. Disputes are now handled online through PaymentNet by the reviewer (electronic or fax requests). If personal contact (phone call or signature) to be made to JPMC, the cardholder must do that contact. Disputes must be filed within 60 days of the transaction date. Transactions must be reviewed and approved as soon as possible, but will not prevent a dispute. Disputes can be started even if the transaction has been previously approved. Disputing a transaction should not be used as a tickler item or reminder that something needs to be taken care of since the dispute is communicating directly with JPMC. 11/6/2015 59 Click in the line of the transaction that you want to dispute to open the transaction detail window. 11/6/2015 60 Click on Dispute to Dispute the Transaction. 11/6/2015 61 A transaction summary window will open showing the basic information about the transaction that is to be disputed. The email address defaults to the person that is signed on. It can be changed if necessary. This is a pull down list of the most common dispute reason. You will select the reason that fits the situation best. After choosing the reason, additional information will be required to be entered. The following screens show the reasons and the additional information required for each. 11/6/2015 62 Listing of most common dispute reasons. 11/6/2015 63 Dispute Reason: Above-mentioned charge is not recognized. 11/6/2015 64 Dispute Reason: Billed for an incorrect amount. 11/6/2015 65 Dispute Reason: Billed more than once by the same merchant. 11/6/2015 66 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation. 11/6/2015 67 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation. 11/6/2015 68 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation: Airline Ticket. 11/6/2015 69 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation: Hotel Reservation. 11/6/2015 70 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation: Merchandise. 11/6/2015 71 Dispute Reason: Canceled: Merchant/Service/Airline Ticket/Hotel Reservation: Service. 11/6/2015 72 Dispute Reason: Charged for purchase that was paid by other means. 11/6/2015 73 Dispute Reason: I did not authorize this charge. 11/6/2015 74 Dispute Reason: Merchandise not received that was to be shipped. 11/6/2015 75 Dispute Reason: Merchandise/Service was received damaged or not as described. 11/6/2015 76 Dispute Reason: Merchandise/Service was received damaged or not as described: Merchandise. 11/6/2015 77 Dispute Reason: Merchandise/Service was received damaged or not as described: Service. 11/6/2015 78 Dispute Reason: No credit issued for merchandise returned to store. 11/6/2015 79 Dispute Reason: Other: Detailed information attached describing dispute. Once you have chosen the dispute reason and filled in the required additional information, click on the Submit button in the upper left hand corner of the window. 11/6/2015 80 After submitting the dispute notification to J P Morgan Chase, they will send you a Transaction Dispute Confirmation. Please read this very carefully as they are giving you additional directions regarding your transaction dispute. The confirmation for each dispute reason will be slightly different than the one given here. 11/6/2015 81 PCard Training Running Queries 11/6/2015 82 To locate a transaction out of many transactions, you can do a New Query. 11/6/2015 You can do a quick query for any of these fields listed in this pull down list. 83 After choosing the field you are wanting to query on, enter the word (at least 3 letters) in the blank screen that you are looking for and then click on Go. 11/6/2015 84 The summary list will show the transactions that meet the criteria you chose in the New Query. You can then sort the listing by any of the underscored column headings. 11/6/2015 85 For queries that need additional criteria set up, you can either click on Advanced next to the “New Query” fields or go to Transactions/Query in the pull-down menus. Either way will bring you to this screen. You can query transactions by several different fields at one time. Column Headings Remove line of criteria Optional Criteria – Rarely needed 11/6/2015 Add more lines of criteria 86 Partial listing of column headings that can be queried with. 11/6/2015 87 Listing of various operations available for this Query. 11/6/2015 Value that is being queried 88 Sample Criteria filled in. When completed, click on Process. 11/6/2015 89 The query will bring up all transactions that meet the requested criteria. 11/6/2015 90 PCard Training Running Reports 11/6/2015 91 We do NOT recommend doing reports out of PaymentNet. However, here is a listing of the available PaymentNet Reports: Cardholder Listing by Hierarchy Declines Pending Review/Approve Report Statement of Account Transaction Detail Transaction Detail by Hierarchy Transaction Detail with Accounting Codes and Notes Transaction Detail with Purchase Addendum Transaction Summary Transaction Summary by Hierarchy Report formats include Text, Adobe PDF, MS Excel and XML. Best formats to utilize are Text, Adobe PDF and MS Excel. Some of the reports require a Zip Program – Suggested Program – jZip available at http://www.jzip.com/index.php?bt=c, free and easy to download. 11/6/2015 92 To create a report, click on Reports/Create in the pull down menus. 11/6/2015 93 This window lists the names and a brief description of the reports. If you find a report that may work for you, click on the name of the report to open the criteria window. The criteria window is the same as the criteria window in Advanced Query. 11/6/2015 94 Reports can be viewed in several different file formats. The most common used are Adobe Pdf, Text, or Ms Excel. Click on the file format that you like to use. 11/6/2015 95 To start entering criteria for the report, click on the plus sign in the very first row. That will expand the first set of criteria required. 11/6/2015 96 As in Advanced Query, choose a column heading, operation and value that you wish to process in the report. 11/6/2015 97 Listing of column headings for this particular report. 11/6/2015 98 Listing of various operations available for this report. 11/6/2015 99 Depending on the Field chosen to query on, different Value(s) requests will be available. Calendar icon 11/6/2015 100 This set of criteria is ready to be processed. To run the report, click on Process Report. 11/6/2015 101 After clicking on Process Report, a summary listing of the reports will be displayed. Any new report that is processed will have the status of “Submitted”. The window will not automatically refresh. Click on Refresh to change the status of the report. 11/6/2015 102 If there is no data found, the system will show in the status column that No Data Found. 11/6/2015 103 Once a report shows a status of Successful, you can click on the title and open or save the report. 11/6/2015 104 Sample of Report in PDF format. 11/6/2015 105 Questions? 11/6/2015 106