Agenda/Announcements • Agenda – – – – UW Research Overview Guest – Christina Fong Chapter 8 Team Training Chapter 8 Overview American Airlines Case • Announcements/Reminders: – OK to do Team.

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Transcript Agenda/Announcements • Agenda – – – – UW Research Overview Guest – Christina Fong Chapter 8 Team Training Chapter 8 Overview American Airlines Case • Announcements/Reminders: – OK to do Team.