National Cancer Peer Review Programme Ruth Bridgeman National Programme Director Julia Hill Acting Deputy National Co-ordinator.

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Transcript National Cancer Peer Review Programme Ruth Bridgeman National Programme Director Julia Hill Acting Deputy National Co-ordinator.

National Cancer
Peer Review
Programme
Ruth Bridgeman National
Programme Director
Julia Hill Acting Deputy National
Co-ordinator
Welcome and Introductions
Aims of Today
To promote an understanding of the Revised
National Cancer Peer Review Process
To enable lead teams within trusts and networks
to implement the programme with confidence
To provide clarity on the requirements for
supplementary evidence
To enable lead teams within trusts and networks
to cascade to others within their organisations
Learning Outcomes
• Understanding of the revised process and the national
schedule
• Understand the self-assessment requirements
• Understand the Clinical Lines of Enquiry
• Understand how to validate self-assessments
• Be familiar with CQuINS
• Understand the external verification and peer review visit
processes
• Have knowledge of the outcomes from NCPR Programme
• Have confidence to train others in their organisations and
know where to access support and advice
Session 1
Introduction to the Revised
Process
The New Healthcare Environment
Ensuring Effective Levers
• Ensuring Peer Review outcomes are fed into the
Care Quality Commission legal registration
requirements
• Embedding Peer Review outcomes into the
commissioning process
• Providing evidence that services are meeting the
NICE Quality Standards
Reducing the Burden of Peer Review on
the NHS
The key actions are:
• Reducing the measures - To further reduce the number of
measures within the manual for cancer services by 10%.
• Amalgamate Reports - Where possible amalgamate measures to
reduce the number of reports required i.e. locality and MDT
measures.
• Biennial Submission of Evidence - evidence for the annual SA
should be submitted biennially, teams/services should instead
complete a commentary in relation to the key questions each year
along with the SA against compliance with the measures. The
exception to this would be teams performing below 50% compliance
or with unresolved immediate risks.
Reducing the Burden of Peer Review on
the NHS
• Biennial Internal Validation - A tumour site will be assigned either
an odd or even year so like teams are verified in the same year. The
IV panel will be required to endorse the teams/services self
assessment compliance and commentary. The exception to this
would be teams performing below 50% compliance or with
unresolved immediate risks.
• Further Clarify Supporting Evidence Requirements - Provide
training in the evidence required for self assessment and review
visits and provide example materials for those who are responsible
for the completion of the evidence.
Reducing the Burden of Peer Review on
the NHS
•
Withdrawal of Earned Autonomy (EA) – This is no longer required as
all teams/services will now be IV biennially rather than annually.
•
Amnesty in 2011 - Teams performing at 85% or above and without IR
or SC will not be required to SA in 2011, unless in the IV cycle or
identified for a peer review visit.
•
Targeted Peer Review Visits – Visits will only be undertaken where a
team/service:
– Falls into the risk criteria
– Where there is considered to be an opportunity for significant
learning
– As part of a small stratified random sample to assure public
confidence in SA and IV.
Implications of the Recommendations
• The peer review visit programme will continue with the
comprehensive review of Children’s services as planned in
2011/2012. The schedule for Peer Review will be revised to move
TYA, Acute Oncology and Chemotherapy services into the IV cycle
for 2011/2012 rather than comprehensive visits.
• A number of national events will be held to explain the operational
detail of the NCPR programme and provide examples of the
evidence required for the various stages of peer review programme.
• The handbook for the NCPR Programme will be revised and
published by the end of March 2011 in order for the operational
details to be identified and circulated. e.g. which topics would be
subject to IV each year.
Peer Review Process
What is Cancer Peer Review?
• A quality assurance process for cancer services.
• An integral part of Improving Outcomes – A Strategy for
Cancer
• Assesses compliance against IOG for NHS patients in
England.
• A driver for service development and quality improvement
• Supported by a set of measures
Aims of Cancer Peer Review
To ensure services are as safe as possible
To improve the quality and effectiveness of care
To improve the patient and carer experience
To undertake independent, fair reviews of services
To provide development and learning for all involved
To encourage the dissemination of good practice
Outcomes of Peer Review
Speedy identification of major
Confirmation of the quality of
cancer services;
shortcomings in the quality of
cancer services where they
occur so that rectification can
Published reports that
provide accessible public
information about the quality
take place;
of cancer services;
Timely information for local
commissioning as well as for
Validated information which
specialised commissioners in
is available to other
the designation of cancer
stakeholders
services;
The Peer Review Programme
Peer Review
Visits
Targeted
External Verification
of Self AssessmentsA sample each year
Internal Validation of Self
Assessments
Every other year
(Half of the topics covered each year)
Annual Self Assessment
All teams/services
The National Schedule
Dec
Jan
Feb
Mar
April
A team either has a peer
review visit or completes a
self assessment.
May
June
July
Aug
Sept
Oct
Nov
Jan
Complete Self Assessment
Complete Internally Validated Self
Assessment
Targeted
External
Verification
Feedback
to teams
Notification
of visit
Programme
Notification
of visit
Programme
Prepare for visit complete Self
Assessment
Dec
Peer Review Visits
From May to March
Feb
Mar
April
May
Manual for Cancer
Services
Policy Documents, measures
& Cancer Peer Review
Measures Development
• Developed by an expert group
• Aimed to measure areas detailed in the
National documentation e.g. NICE Improving
Outcomes Guidance and National reports
such as NCAG and NRAG reports.
• 3 month consultation on new measures
Focus for the Measures
• The commissioning of services
• Inter-professional communication
• Co-ordination of care
• User Involvement
• User/carer experience
• Information
• Access to services
Characteristics of the Measures
•
•
•
•
Objective
Specific
Discriminating
Clear and
unambiguous
• Developmental
• Clear about who is
responsible
• Measurable
• Verifiable
• Achievable
Consultation Process
• Measures published on DH website and
on CQuINS
http://www.cquins.nhs.uk/?menu=resources
• Proforma for comments
• Consultation Events
– Brain & CNS and Sarcoma
• 17th March London Holiday Inn Bloomsbury
• 29th March Leeds Queens Hotel
– TYA
• 21st March London Holiday Inn Bloomsbury
• 28th March Leeds Queens Hotel
Consultation Process
• All comments collated and considered
• Panel / Editing Meeting
• Final Publication
New Measures
Topic
Consultation
Closes
Publication Commence Peer
Date
review
Brain&CNS
31st March
Apr-11
2011
Out to Consultation
Sarcoma
16th May
May-11
2011
Out to Consultation
Acute Oncology
NA
Mar-11
2011
Waiting Gateway Approval
Chemotherapy
Closed
Mar-11
2011
Editing Meeting 7th March
Patient Partnership Measures
NA
Mar-11
2011
Awaiting Gateway Approval
TYA
5th April
Apr-11
2011
Out to Consultation
Comments
Session 2
Self Assessment
The Self Assessment Process
SA Report
Evidence
Documents
Quality Measures
Self Assessment Report
Forms part of the self assessment
Short summary report completed by the lead
clinician
Commentary that reflects the level of compliance
with the measures, patient experience and clinical
outcomes. Includes development and
achievements over the past year.
Self Assessment Report – Key Themes
Structure and Function
Co-ordination of Care/Pathways
Patient experience
Clinical Outcomes/Indicators
MDT Key Themes
Structure and Function
This can be demonstrated through compliance to:
• any measures that relate to MDT leadership, membership,
attendance and meeting arrangements;
• any measures within the operational policies section regarding
patients which are reviewed by the MDT;
• % time MDT core members devote to this cancer type;
• training requirements of MDT members;
• responsibilities of nurse MDT members ;
• MDT workload data and surgical workload data.
Structure and Function
This section of the report requires specific answers to:
• Are all the key core members in place?
• Does the MDT have a clinical nurse specialist?
• What is the compliance with waiting time standards?
• How many patients by equality characteristic( race,
age and gender) were diagnosed /treated in the
previous year?
Coordination of Care/ Patient Pathways
This can be demonstrated through compliance to any
measures that relate to the existence of a coordinated
and patient centred pathway of care, for example;
• any measures relating to agreement of network
guidelines and patient pathways;
•
recording of treatment planning decisions;
•
key worker and principal clinician policies;
•
communication with GPs.
Patient Experience
This relates to the collection of information on and achievement of
improvements to service delivery, patient experience and gaining feedback on
patients’ experience. It may include information associated with:
•
enhanced recovery programmes;
•
communication with and information for patients;
•
other patient support initiatives;
•
service improvement initiatives such as process mapping and capacity and
demand analysis;
•
information from the National Cancer Patient Experience Survey;
It is important to demonstrate any measurable change in performance
regarding these parameters, compared to previous assessments.
Patient Experience
This section of the report requires specific answers to:
•
What are the national patient experience survey results / local
patient experience exercise feedback results?
Clinical Outcomes/ Indicators
• Where available the data from the clinical indicators should be used.
• You should comment separately on each indicator.
• Where national clinical indicators for the team’s cancer site have not
yet been agreed for the peer review please identify and comment on
the top five clinical priority issues for your team.
• It is important to demonstrate any measurable change in
performance regarding these parameters, compared to previous
assessments.
• Relevant measures include any relating to data collection, relevant
network audits and research activity.
Clinical Outcomes/ Indicators
This section of the report requires specific answers to:
• What are the major resection rates?
• What are the mortality rates within 30 days of
treatment?
• What is your recruitment to trials?
• Outcomes of any key audits projects?
Network Site Specific Group
Key Themes
Structure and Function
This can be demonstrated through compliance to any measures that relate to
NSSG measures on:
•
membership;
•
terms of reference and generic NSSG functions;
•
configuration of all that site’s MDTs in the network;
•
the relationship of MDTs and NSSGs with those in other networks
comprising a site specific supranetwork arrangement.
In addition, there should be a particular focus in the report on any need for
compliance with ground rules for networking and progress towards
implementing any IOG recommendations on network configuration issues.
Coordination of Care/ Patient Pathways
This can be demonstrated through compliance to any measures that relate to
NSSG or site specific network measures involving guidelines and patient
pathways across networks and supranetworks. This includes:
•
guidelines and pathways between the MDTs of the site specialty under
review;
•
guidelines and pathways regarding shared care between MDTs and other
parts of the network infrastructure, such as children’s, TYA and late effects
MDTs, MDTs of other site specialties, specialist palliative care MDTs and
‘cross cutting’ groups;
•
information from related initiatives not covered by the measures;
•
the range of performance of the MDTs (with special focus on outliers).
Patient Experience
This relates to the collection of information on and achievement of
improvements to service delivery, patient experience and gaining feedback on
patients’ experience. It may include information associated with:
•
enhanced recovery programmes;
•
communication with and information for patients;
•
other patient support initiatives;
•
service improvement initiatives such as process mapping and capacity and
demand analysis;
•
information from the National Cancer Patient Experience Survey;
It is important to demonstrate any measurable change in performance
regarding these parameters, compared to previous assessments.
Patient Experience
This section of the report requires specific answers to:
•
What are the national patient experience survey results / local
patient experience exercise feedback results?
Clinical Outcomes/ Indicators
The section should comment on the range of performance of the MDTs
regarding their Clinical Indicators / Clinical Outcomes. There should be special
focus on;
• outliers in the network and the relative performance of the MDTs and the
network in relation to the national range;
•
results of some network audit projects;
•
clinical research, and the range of performance of the MDTs (with special
focus on outliers).
Where national clinical indicators for the team’s cancer site have not yet been
agreed for the peer review please comment on the top five clinical priority
issues identified by the MDTs in the network and the MDTs’. performance
regarding these.
Self Assessment Report
• Will be a public document
• Will form basis of Annual Peer Review Report for those
teams not subject to internal validation
• Handbook contains guidance on identifying Immediate
Risks, Serious Concerns and Concerns
MDTEvidence Documents (only required
every other year)
Operational
Policy
Describing how the team
functions and how care is
delivered across the patient
pathway
Outlining policies/processes
that govern safe / high quality
care
Agreement to and
demonstration of the clinical
guidelines and treatment
protocols for team.
Annual Report
Summary assessment of
achievements & challenges
Demonstration that the team is using
available information (including data)
to assess its own service
-MDT Workload & Activity Data
(activity by modality, surgical
workload by surgeon, numbers
discussed at MDT, MDT attendance)
-National Audits
-Local Audits
-Patient Feedback
-Trial Recruitment
-Work Programme Update
Work
Programme
How the team is planning
to address weaknesses
and further develop its
service.
Outline of the teams
plans for service
improvement &
development over the
coming year
-Audit Programme
-Patient feedback
-Trial Recruitment
-Actions from Previous
reviews
Network Group
Evidence Documents (only required
every other year)
Constitution
The Groups terms of reference
including a description of how
group is constituted and how it
functions
Description of process of how
Network Group links to
individual MDTs within Network
The current clinical and referral
guidelines agreed by the group
The agreed structure and scope
of the service delivered across
the Network.
Annual Report
Summary assessment of
achievements & challenges
Demonstration that the group is
using available information
(including data) to assess
Network services
Summary of patient feedback
and audit data
Summary update on
implementation of previous
year’s work-programme
(including progress on
implementing actions from
previous reviews)
Work Programme
How the group is planning to
address weaknesses and
further develop Network
services
Outline of the groups plans for
Network wide service
improvement & development
over the coming year
Should include addressing
actions from previous peer
reviews where relevant
Demonstrating
Agreement
• Where agreement to guidelines and policies is required
there should be a statement on the front cover of the
document indicating the groups and individuals that have
agreed the document and the date of agreement.
• Evidence Guides will indicate the groups and individuals
that need to be documented as agreeing the key
evidence documents.
Evidence Guides
Guidance to help you structure your evidence
documents
Guidance for Compliance
Additional Guidance
Always refer to the full measure in making
assessments against measures
Clinical
Indicators/Outcomes
Development of Clinical Indicators
• Increasing focus on addressing key clinical
issues and clinical outcomes
• Clinical indicators developed in
conjunction with SSCRGs and relevant
tumour specific national bodies.
Development of Clinical Indicators
• Rationale
– Increased range of possible diagnostic and
treatment interventions
– Subsequent guidance issued by NICE
incorporated into peer review discussions
– Supporting the overall aims of
Improving Outcomes- A Strategy for Cancer
Principles of Clinical Indicators
• The data should available nationally or readily available locally. Not
intended to require further audit in themselves
• Metrics which can be used as a lever for change and for reflection
on clinical practice and outcomes
• They may be lines of enquiry around clinical practice, or around
collection of data items, rather than enquiry focused on the data
itself
• May cover key stages along the patient pathway, including
diagnosis, treatment and follow up
• There should be some consensus on national benchmarking data
which can be used to inform the discussions
Development of Clinical Lines of Enquiry
• Clinical Indicators
• Data in relation to the indicators –
National/Local
• Clinical Lines of Enquiry – Briefing sheet
identifying the questions reviewers will ask
in relation to the clinical indicators based
on the data
Clinical Lines of Enquiry
• Conclusions from clinical discussions with review
teams will be supportive in
– Highlighting significant progress and/or good
clinical practice
– Identifying challenges faced in providing a
clinically effective service
– Identifying areas where a team/service may
require support/development to maximise its
clinical effectiveness
Clinical Indicators
• Key clinical issues will be highlighted
through discussion and review of existing
evidence and information
• Not intended to identify IR or SC
Progress to Date
• Progress to date
– Pilot with Lung and Breast almost complete –
feedback positive
– CLEs developed in Upper GI, Gynaecology,
Colorectal and Head & Neck for
implementation 2011 – 2012 reviews
– CLEs to be developed for Sarcoma, Brain and
CNS, Skin and Urology
Lung Clinical Lines of Enquiry
Key headline indicators
– The % of expected cases on whom data is recorded
– The % histological confirmation rate
– The % having active treatment
– The % undergoing surgical resection (all cases excluding
mesothelioma)
– % small cell receiving chemotherapy
Breast Clinical Lines of Enquiry
Key headline indicators – National
Data
– Percentage of women offered
access to immediate
reconstruction surgery by MDT or
by referral onto another team and
rate of uptake
– Ratio of mastectomy to Breast
Conserving Surgery (BCS)
Key headline indicators – Local
Data
– Proportion of women tested for
HER2 prior to commencement of
drug treatment (if undergoing
resectional surgery and receiving
adjuvant or neo-adjuvant
chemotherapy)
– Each surgeon managing at least
30 new cases per year
– Availability of Screening and
estimated impact on workload of
extended Programme
– Average length of stay for breast
cancer with any surgical
procedure
– Availability of Digital
mammography
– The one-, two- and five-year
survival rates
Preliminary Feedback
• The focus of discussion moved from structure and process to
more clinically relevant issues
• Many teams have used the figures as the basis for audits on
their practice to understand why they are outliers
• Highlighted issues with completeness of data collection, the
process for clinical validation and whether outcomes are
regularly reviewed and acted upon by the MDT
• Driven the impetus for clinical teams to work with the trusts to
address the infrastructures to support data collection
Session 3
Internal Validation of SelfAssessments
Internal Validation
– The Purpose
to ensure accountability for the self assessment within organisations
and to provide a level of internal assurance
to develop a process whereby internal governance rather than external
peer review is the catalyst for change
to confirm that, to the best of the organisation’s knowledge, the
assessments are accurate and therefore fit for publication and sharing
with stakeholders
to identify and share areas of good practice
Who Validates?
Service
Responsibility for Validation
MDT
Host Trust
Cross Cutting Service
Host Trust
Locality Group
Host Trust
NSSG
Host Network Management Team
Network Cross Cutting Group
Host Network Management Team
Internal Validation –
What we Expect
the process is agreed within the organisation
the process adopted has agreement with the commissioners
within the locality and the cancer network
accountability for the self assessments is confirmed by
agreement of the chief executive of the organisation
there is commissioner and patient / carer involvement within
the process
the process and outcome of the validation is reported on the
nationally agreed proforma.
Internal Validation –
Suggested Approaches
Desk-Top
Review
Small panel review
and validate
assessment
Panel
Review
Small panel review
assessment
Meet with
representatives of the
MDT/NSSG to
discuss key issues
and finalise validation
Internal Validation –
The Process
Agreed Validation Process takes place
Further clarification may be sought on some issues / opportunity
of re-submission of specific evidence
Validation report agreed
Validated compliance recorded on CQuINS
Validation report uploaded
Advice on Involving
Patient/Carers
They should be nominated by either the Network or
Locality User Group
They should not be involved in validation of an MDT
that has provided their care or treatment
They should not be in current treatment and be at
least 2 years post initial diagnosis/treatment
They must be supported in clearly understanding what
is being asked of them
The Internal Validation
Report
• Will be a public document
• Will form basis of Annual Peer Review Report for those
teams not subject to external review
• Handbook contains guidance on identifying Immediate
Risks, Serious Concerns and Concerns
Session 5
CQuINS
Using CQuINS V4
Available via the web site at: www.cquins.nhs.uk
• Secure web based database supporting each stage of
the cancer peer review process
• Records assessments, compliance with the measures
and reports
• Provides information for national analysis and reporting
Completing the Self
Assessment
Completing the Self Assessment
1. Upload Key Documents - (Alternate
years only)
2. Enter Compliance on CQuINS
3. Complete Team Report
Completing the Self Assessment
1
2
1 Upload Key Documents
1
2
3
Enter Compliance
Enter Compliance
1
4
3
2
Complete Overview Report
Session 6
Evidence Requirements
Self Assessment
Key Documents -teams/services should ensure the evidence
requirement stated for each measure is included either in one of the
key documents i.e. operational policy, annual report, work programme
or if not in one of these key documents it should be included as an
appendix.
Additional Evidence -If the actual evidence is not included in the
upload documents on CQuINS then the team should include a
statement which makes clear this evidence requirement has been
checked by the team/service and would be available if a peer review
team were to visit.
Use of Internet Hyper-links - it is acceptable for teams/services to
include internet hyperlinks but these links must have open access and
not be on the closed section of the trust or organisation intranet
system.
Internal Validation
• Key Documents - Ensure all the evidence required against
the measures for a team/service has been checked and is
available on the CQuINS database via the key documents.
• Additional Evidence - If any evidence is not available on the
CQuINS system, the internal validation panel should confirm
they have seen the evidence or give details of the spot checks
they have undertaken.
• Confirmation - This should be made clear on the internal
validation report form. It is not sufficient to give an overall
statement that all evidence has been seen. Details of the
specific evidence seen against measures should be identified
and noted on the compliance spreadsheet.
Peer Review Visit
• Key Documents - A full copy of all evidence uploaded onto
CQuINS must be available to reviewers on the peer review visit.
This can be either hard copy or electronic.
• Patient Records - Peer Review zonal teams will normally request 5
sets of patient notes in order to check compliance against the
measures. Teams may sometimes require more than 5 set of patient
notes but this should never exceed 10. Only clinical NHS staff will
review patient notes.
General Principles
Personal details / Patient information
• It is essential that no identifiable patient data including
hospital number should be uploaded on the CQuINS
database.
• The personal details of individual staff in a team/service
should not be uploaded e.g. certificates or job plans.
• Identification of individuals should not be made on
reports uploaded onto CQuINS. Reports should refer to
the roles they carry out.
General Principles
Agreements
• The role of the person indicated on the agreement
should include any delegated role they are undertaking
for others.
• The front cover of any document uploaded should show
the date, version and planned review date.
General Principles
Configuration of the Network
• The configuration of the
network is essential to the
review of a particular tumour
site and ensuring compliance
against the Improving
Outcomes Guidance. Details of
PCT referral pathway and
populations are essential.
Membership
• When a measure asks for the
membership of a group then
the name, role and
organisation the individual
represents should be indicated
on the evidence.
General Principles
Patient Information
• Does not require uploading on
CQuINS
•
•
•
Copies available for IV panel and
Peer Review Team
The IV report should confirm that
the patient information has been
seen and that it covers all the
essential elements of the
measure.
At self assessment the
team/service should list the patient
information they have in the key
documents uploaded on CQuINS.
Patient Experience Exercise
• A summary of the exercise
including the key points and action
implemented is sufficient in the
key documents.
•
A copy of the patient exercise
should be seen available for both
peer review and IV
•
IV assessment should confirm this
has been seen.
•
The national cancer patient survey
would be acceptable for this
measure.
General Principles
Key Worker
• The key documents should confirm that details of
the key worker including contact number are given
to each patient.
• IV should confirm the details of the key worker can
be found in patient notes by completing a spot
check.
• Peer review teams will spot check patient notes.
Specific Evidence Requirements
Working practice of a team/Spot checks
• Where measures ask for reviewers to ask about working practice of
teams/services or to undertake spot checks, they will do this when on a
review.
• IV should mirror this and include comments in the IV report.
• For self assessment teams/services should state that they have completed
a spot check and the results of the spot check or give details of the working
practice.
Annual Meetings
• It is only necessary to make a statement in the key documents to confirm
the time/date of the meeting and that a record has been made.
• IV should confirm this meeting has taken place.
• If it is unclear that a meeting has taken place reviewers on a peer review
visit may ask for minutes of the meeting.
Specific Evidence Requirements
Attendance records /Meeting dates
This can often be satisfied by one clear piece of evidence showing:
• Dates of the meetings
• Name, role and organisation represented of those who have attended each meeting
• The SA report form should comment about any roles not covered or attending
appropriately.
• Any summaries of attendance should demonstrate individual attendance at each
meeting for all members as well as the summary.
Policies /Guidelines/Plans
• The date and version should be shown on all policies/guidelines and plans.
• These should be uploaded on CQuINS either as an internet hyperlink (see above)
within the key documents or in the appendix.
• National guidelines should have been adopted the local context should be explained.
• Flow charts are an acceptable means to explain details within guidelines.
• If it is unclear that a meeting has taken place to sign off the guidelines/policies and
plans reviewers on a peer review visit may ask for minutes of the meeting.
Specific Evidence Requirements
Network-wide Minimum Dataset
• It should be clearly shown what is collected and who is reporting on which parts of the
dataset. This should include data collection for national audits where they exist.
Audit
• Audits should be clinical rather than performance i.e. not two week waits.
• National audits are acceptable as a network audit but outcomes against a national
audit should still be demonstrated.
• Dates of the meetings where audits have been presented must be clearly shown in
the key documents as should any outcomes.
Clinical Trials
• Lists of trials should show which MDTs are expected to participate in which trials.
The actions should indicate how recruitment will be improved not restate the problem.
Distribution lists
• A list of who is on the distribution list is sufficient for self assessment. It is not
necessary to see proof of distribution but a team should confirm if they have
distributed a document or policy.
Session 7
External Verification & Peer
Review Visits
External Verification
– The Purpose
Verify that self-assessments are accurate
Check consistency across organisations
Ensure that a robust process of self-assessment and internal
validation has taken place
Provide a report on performance against the measures and
associates issues relating to IOG implementation
Identify teams or services who will receive an external peer
review visit in accordance with the selection criteria.
External Verification
– The Process
Desk top review of validated assessment
undertaken by Zonal Quality Team
Review of accuracy of self-assessment
Zonal Team may request further information
Zonal Team will have access to specialist clinical
input and patient/carer input
External Verification
– The Outcome
Signed off by Quality Director and Clinical Lead
If organisation unhappy with outcome there will be the
opportunity for dialogue with a view to finding a solution
Verified assessment scores recorded – changes will be
explained on CQuINS
National report uploaded to CQuINS / published
Annual Meeting
with Network
• December each year
• The purpose of the meeting will be to;
– inform the Zonal team of key issues within the
Network such as implementation of Improving
Outcomes Guidance, Service Configuration changes
– discuss the teams to be visited and schedule for the
following year.
Peer Review Visit Criteria
Milestones not met for implementation of an IOG as agreed with CAT
Immediate Risks identified at previous peer review visits that have not yet
been resolved
Requests from organisations i.e. SHAs, local and specialist commissioners,
PCTs, Networks, Acute Trusts
% compliance with measures within lowest performance grouping
Concerns regarding rigor of Internal Validation
Stratified random sample based on % compliance (if available capacity)
The Peer Review
Visits
Notified in January of each year
Scheduled between April and March each
financial year
Each Network will be visited at same point of visit
schedule each year
The Peer Review
Visit Plan
January
Notification in
January to
teams to be
peer reviewed
during May March
Preparation for
review
- 4 WEEKS
Deadline for
submission of
evidence for
all teams to be
visited
- 2 Weeks
Self
Assessment
evidence and
compliance
matrix sent to
reviewers and
copied to
teams
+ 8 WEEKS
Visits
MAY-MARCH
Each Network is
allocated one
month. Can
take from 1 to 4
weeks to
complete a
Network –
normally 1 day
per Locality
Report
published 8
weeks after
last review
day
The Visit Day
• Max of 3 concurrent sessions am & pm
• Max of 6 teams will be reviewed in 1 day
• E.g. Session:
1.5 Hours
Peer Review Team
Preparation
1.5 Hours
Peer Review Meeting
with team being reviewed
1.5 Hours
Peer Review Team
Report Writing
Peer Review Teams
• Between 2 and 5 reviewers per session
• Plus a member of the Zonal Quality Team
• Reviewers should normally include “Peers”
– people who are trained and working in the same
discipline as those they are reviewing
Peer Review Teams
May Include:
User/carer
MDT Lead
Clinician
Clinical Nurse
Specialist
Radiologist
Pathologist
Oncologist
Medical
Physicist
Therapy
Radiographer
Oncology
Pharmacist
Chemotherapy
Nurse
Palliative Care
Consultant
Trust Lead
Clinician, Nurse
or Manager
Network Lead
Clinician, Nurse
or Manager
PCT Cancer
Lead
Cancer
Commissioner
Dietician
Which Team Members
should attend the Review?
• MDT Review:
– Lead clinician and CNS
– with other core members (e.g. surgeon, oncologist,
radiologist, pathologist, palliative care)
– not the whole extended team
• NSSG Review
– Chair of NSSG
– Small group of other key NSSG members
Session 8
Outcomes from the Process
Outcomes
from the Process
• Annual Network Reports
• National “State of the Nation” Reports
• Joint Working between the Care Quality Commission
(CQC) and the NCPR Programme
• Information for commissioners
Outcomes of the Process – Network
Reports
• Published January and June each year
• Including SA, IV, EV and PR Visit Assessments
• Executive Summary from Quality Director
• QD will discuss key issues with Network
Post Review Actions
• Recommendations from IV, EV or PR visits picked up
within Work-Programmes / reported on in Annual
Reports
• Separate process for actions regarding
Immediate Risks and Serious Concerns
– Written notification and written response
Session 9
Next Steps and Close
Next Steps
•
•
•
•
•
•
Revised measures published on CQuINS
Revised Handbook
Evidence guides
Example evidence documents
Example reports
Training Days
–
–
–
–
–
8th March London
11th March Leeds
1st April Birmingham
8th April Taunton
13th April London
Schedule of Teams for
Internal Validation
2011/12 (INTRODUCTION YEAR)
Acute Oncology
2012/13 (EVEN YEARS)
Breast
2013/14 (ODD YEARS)
Acute Oncology
Chemotherapy
Lung
Chemotherapy
Teenage and Young Adults
Colorectal
Teenagers and Young Adults
Sarcoma
Upper GI
Sarcoma
Brain and CNS
Head and Neck
Brain and CNS
Gynaecology
Skin
Gynaecology
Urology
Cancer Research Network
Urology
Network Service User
Partnership Group
Radiotherapy
Network Service User Partnership
Group
Rehabilitation
Children’s
Complementary Therapy
Cancer of Unknown Primary
Psychology
Specialist Palliative Care
Haematology
The National Schedule
May
South Zone
London Zone
Central Zone
North Zone
KCN
SWLCN
3CCN
LSCCN
ECN
ArCN
NTCN
DCN
Jun
Jul
TVCN
NWLCN
HYCCN
Aug
Sep
Oct
Nov
ASWCN
MVCN
SWSHCN
SELCN
SCN
NELCN
ACN
GMCCN
PBCN
NECN
EMCN
MCCN
GMCN
YCN
Dec
NLCN & WECCN
Jan
Feb
Mar
CSCCN
PCN
Thank You
Any Questions ?