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University Report Survey 2011 Klicka här för att Universum ändra formatStudent på bakgrundstexten Nivå två Brazilian Edition • Nivå tre • Nivå fyra • Nivå fem 1 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2010 1 CopyrightUniversum Universum 2010 Copyright 2011 Universum around the world Universum annually surveys over 350,000 students and 100,000 professionals worldwide through our standardised research. In addition we conduct research in several other countries through our consulting projects. The group head office is located in Stockholm and the regional head offices are located in Philadelphia (America), Cologne (Europe) and Shanghai (Asia). Annual Research Consulting Projects 2 About us Universum is an international organisation, with its headquarters in Stockholm, Sweden and operates in the field of employer branding and talent research. Our purpose is to improve the communications between students, career services and employers. We believe that career choice is one of the most important decisions in a student’s life. We therefore want to provide students with information and support career services in their role. We also believe that companies need to understand student expectations, to adjust their offering and working environment to attract potential candidates and meet their resourcing needs. Our role is threefold: 1) we provide students with information on companies, 2) support career services in their role and 3) help companies to develop their employer value. 3 Content 1 Methodology & key findings 2 University experience 3 Students’ career & communication preferences 4 Employer Rankings 5 Students’ employer preferences 6 Global top findings 4 1 University Report Klicka här för att ändraMethodology format på bakgrundstexten & key findings Nivå två • Nivå tre • Nivå fyra • Nivå fem 5 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2010 5 Copyright Copyright Universum Universum 2010 2011 1 Methodology Field period: January 2011 to May 2011 No. of educational institutions included: 72 Data collection: Data collection was carried out via our online survey. The online link was distributed primarily via university contacts (career centers and the educational institutions). Students received an email or in some cases a letter containing the survey’s link which allowed them to access the online questionnaire. Weighting and data cleaning: In order to achieve a realistic perspective of the university landscape we set targets by main field of study and educational institution based on official statistics. To get the questions distributions as close as possible to the actual population distribution, we use weighting based on population frequencies of the targets. Finally, a data cleaning process guarantees that only valid answers become part of our sample. Data protection: Target group: University students from all educational years. Universum sticks to national data protection laws. All answers remain anonymous and all data is analysed on an aggregated base only. 6 Comparison groups analysed in this report 1 Group 1: Base of the group: Universidade Federal de Santa Catarina (UFSC) Number of respondents: 289 Group 2: Base of the group: Total Number of respondents: 4 099 7 Key findings - Universidade Federal de Santa Catarina (UFSC) 1 Top career goals: To have work/life balance To be competitively or intellectually challenged To have an international career Gender: 49% women and 51% men Average age: 23,6 years Top preferred industries: Public sector and Governmental Agencies Management consulting Strategy Consulting Grade (self-assessment): 7,8 (of 10) Top actual communication channels: Employer websites TV advertisements News websites advertisements Top job functions: Administrative function (e.g. HR, Purchasing, IT support) Consultant Upper management Expected annual salary: 42 792 BRL 8 1 Key findings - Total Top career goals: To have work/life balance To be competitively or intellectually challenged To be a leader or manager of people Gender: 50% women and 50% men Average age: 23,6 years Top preferred industries: Banks Management consulting Strategy Consulting Grade (self-assessment): 7,7 (of 10) Top actual communication channels: Employer websites TV advertisements News websites advertisements Top job functions: Administrative function (e.g. HR, Purchasing, IT support) Consultant Analyst Expected annual salary: 41 767 BRL 9 1 Age & Gender Gender: Average Age: 23,6 Total 23,6 Universidade Federal de Santa Catarina (UFSC) Universidade Federal de Santa Catarina (UFSC) 49% 51% Total 50% 50% Female Male SURVEY QUESTIONS: • What is your year of birth? • What is your gender? 10 1 Nationality Universidade Federal de Santa Catarina (UFSC) 99% 1% Total 99% 1% Brazilian Other SURVEY QUESTION: What is your nationality? 11 1 Academic performance 1 0% 2 0% 0% 3 1% 0% 4 1% 1% 5 6 3% 3% 5% 6% 20% 7 26% 47% 8 41% 19% 19% 9 10 4% 4% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Please grade your academic results on a scale from 1 to 10, where 10 represents "excellent results", 5 stands for "Average" 12 1 Areas of study - Business (1/1) Area of study Business Administration Management Entrepreneurship Strategy Marketing Finance Human Resources Management Logistics Economics International Business Public Administration Information Management Communication Studies Sales Accounting/Auditing/Taxation Tourism Management Real Estate Other Business Universidade Federal de Santa Catarina (UFSC) Total 63% 38% 32% 30% 29% 23% 21% 20% 18% 17% 17% 14% 12% 11% 9% 4% 2% 9% 48% 25% 19% 23% 23% 21% 15% 11% 22% 13% 8% 8% 16% 9% 15% 5% 2% 10% SURVEY QUESTION: What is your major(s)/main area(s) of study? 13 1 Participating students - Educational institutions - Total (1/3) University University Total 12,53% Centro Universitário Fecap (Fecap) 2,49% 10,46% 7,62% 5,38% Universidade Federal da Paraíba (UFPB) Universidade Federal de Pernambuco (UFPE) Universidade de Santa Cruz do Sul (UNISC) 2,28% 2,01% 1,54% Universidade Federal de Santa Catarina (UFSC) 5,17% Universidade de Brasília (UnB) 1,51% Universidade do Vale do Rio dos Sinos (Unisinos) 4,14% Universidade Federal do Paraná (UFPR) 1,46% Pontifícia Universidade Católica de Minas Gerais (PUC-MG) Universidade Anhembi Morumbi Universidade Luterana do Brasil (ULBRA) Universidade Presbiteriana Mackenzie Pontifícia Universidade Católica de São Paulo (PUC-SP) Universidade de São Paulo (USP) Total 3,78% 3,31% Fundação Dom Cabral (FDC) 2,68% Centro Universitário SENAC São Paulo - Serviço Nacional de Aprendizagem Comercial 2,50% Universidade Federal do Rio Grande do Norte (UFRN) Universidade Federal de Ouro Preto (UFOP) Escola Superior de Propaganda e Marketing (ESPM) 1,37% 1,31% 1,18% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 14 1 Participating students - Educational institutions - Total (2/3) University Fundação Universidade do Estado de Santa Catarina (UDESC) Universidade Estadual de Londrina (UEL) Universidade Estadual do Oeste do Paraná (UNIOESTE) Universidade Estadual de Ponta Grossa (UEPG) Universidade Federal de Mato Grosso do Sul (UFMS) Universidade Federal do Pará (UFPA) Universidade Paulista (UNIP) Total University Total 1,16% Universidade Federal de Minas Gerais (UFMG) 0,77% 1,14% Universidade Federal de Uberlândia (UFU) 0,73% 1,11% Universidade Estadual Paulista (UNESP) 0,69% 1,03% Universidade Federal de Mato Grosso (UFMT) 0,69% 1,03% 0,94% 0,92% Universidade Estadual de Maringá (UEM) 0,88% Universidade Federal de Santa Maria (UFSM) Universidade Federal de Viçosa (UFV) 0,79% 0,77% Centro Federal de Educação Tecnológica (CEFET/RJ) Universidade Federal de Juiz de Fora (UFJF) Fundação Getúlio Vargas (FGV) Fundação Universidade Federal do Rio Grande (FURG) Universidade Estácio de Sá 0,62% 0,54% 0,52% 0,48% 0,46% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 15 1 Participating students - Educational institutions - Total (3/3) University Universidade Federal do Rio Grande do Sul (UFRGS) Universidade Federal Fluminense (UFF) Total University Total 0,46% Universidade Federal de Goiás (UFG) 0,23% 0,46% Universidade Federal do Ceará (UFC) Universidade Federal do Rio de Janeiro (UFRJ+COPPEAD) Universidade Tecnológica Federal do Paraná (UTFPR) Centro Universitário do Instituto Mauá de Tecnologia (Mauá-SP) Universidade Estadual do Rio Grande do Sul (UERGS) Universidade Federal de Lavras (UFLA) Universidade Federal de Itajubá (Unifei) Other 0,23% Universidade Nove de Julho (UNINOVE) 0,46% Universidade Federal de São João del Rei (UFSJ) 0,39% Fundação Universidade Federal da Grande Dourados (UFGD) 0,33% Universidade Federal de São Carlos (UFSCar) 0,32% Universidade Estadual de Campinas (Unicamp) Fundação Armando Álvares Penteado (FAAP) Universidade Católica de Brasília (UCB) Universidade Federal da Bahia (UFBA) 0,29% 0,23% 0,23% 0,23% 0,23% 0,23% 0,19% 0,16% 0,15% 0,08% 7,08% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 16 2 University Report University experience 17 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2008 17 Copyright Copyright Universum Universum 2011 2008 Satisfaction - Lecturers/tutors Very dissatisfied 4% 9% 4% Very dissatisfied 9% Dissatisfied Dissatisfied 26% 7% 23% 23% Neutral 1% 4% 4% 13% 10% 8% 19% 17% 21% Neutral 12% 49% Satisfied 34% 47% Very satisfied 15% 8% 28% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 2 Satisfaction - Choice of courses/modules 46% 44% 47% Satisfied 19% 26% 17% Very satisfied Total 3% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply 1% 2% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 18 Satisfaction - Reputation of the university Very dissatisfied 2% 1% 6% Dissatisfied Very dissatisfied 3% 2% 5% Dissatisfied 4% 6% 5% 4% Neutral 5% 7% 6% 54% 50% 48% Very satisfied 1% 16% 20% 18% Neutral 38% 43% 35% Satisfied Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 54% 50% 48% Satisfied 21% 22% 23% Very satisfied Total 2% Does not apply Does not apply 1% 2 Satisfaction - Student life Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total 1% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 19 Satisfaction - University’s contacts with the business community Very dissatisfied 7% 10% 6% Very dissatisfied Dissatisfied 27% 24% Satisfied 39% 18% 10% 23% Very satisfied 2% 23% 7% 27% 30% 18% Neutral 2% 5% 5% 10% 20% 26% 12% Dissatisfied 2 Satisfaction - Quality of the education 11% 19% 10% Neutral Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 52% Satisfied 36% 47% 25% 17% 32% Very satisfied Total 1% Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply Universidade Federal de Santa Catarina (UFSC) 2011 0% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 20 Satisfaction - Day-to-day administration within my faculty Very dissatisfied 5% Very dissatisfied 6% 21% Dissatisfied 31% 33% Satisfied 10% 14% 1% 28% 32% 32% 35% 31% 25% Satisfied 41% Very satisfied 12% 19% 14% Neutral 26% 14% 13% 15% Very satisfied Universidade Federal de Santa Catarina (UFSC) Total 2% 2 5% 5% 6% Dissatisfied 11% Neutral Does not apply Satisfaction - Possibility to study abroad 6% Does not apply Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total 7% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 21 Satisfaction - Access to and quality of service facilities Very dissatisfied 4% 5% 6% Very dissatisfied 10% 10% 11% Dissatisfied Dissatisfied 20% 25% 14% Neutral 26% 16% 30% Very satisfied 1% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 4% 12% 13% 36% Total Does not apply Does not apply 1% 33% 27% Satisfied Very satisfied 2 3% Neutral 39% 45% 39% Satisfied Satisfaction - Living costs and boarding/accommodation 29% 12% 10% Universidade Federal de Santa Catarina (UFSC) 10% Total 10% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 22 Satisfaction - Ratio of students per lecturer/tutor Very dissatisfied 5% Very dissatisfied 6% 22% Dissatisfied 24% 36% Satisfied 12% Does not apply 18% 27% 13% 27% 19% 28% Satisfied 45% Very satisfied 7% Neutral 19% 42% 14% Very satisfied 18% Universidade Federal de Santa Catarina (UFSC) Total 1% Does not apply 2 3% Dissatisfied 11% Neutral Satisfaction - Practical elements of my course 2% Universidade Federal de Santa Catarina (UFSC) Total 1% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 23 2 Satisfaction - This year vs. last year Living costs and boarding/accommodation The possibility to study abroad Choice of courses/modules The student life Practical elements of my course Universidade Universidade Federal de Santa Federal de Santa Catarina (UFSC) Catarina (UFSC) 2011 2010 81,6 51,5 3,3 25,6 3,8 17,0 3,8 16,3 - The university's contacts with the business community 16,3 3,0 Day-to-day administration within my department/faculty 12,0 - The reputation of the university Access to and quality of service facilities (e.g. libraries, computers) The quality of the education Lecturers/tutors Ratio of students per lecturer/tutor 8,8 4,4 8,1 3,6 3,9 3,6 3,3 3,4 3,1 - SURVEY QUESTION: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • What are the strengths and weaknesses of your university in the perception of your students? • Are there any positive university aspects that should be pointed out more by university communication and marketing? 24 Satisfaction - Universidade Federal de Santa Catarina (UFSC) vs. Total Universidade Federal de Santa Catarina (UFSC) Total Living costs and boarding/accommodation The possibility to study abroad Choice of courses/modules The student life Practical elements of my course 81,6 51,5 25,6 17,0 16,3 83,4 57,8 21,2 13,4 8,5 The university's contacts with the business community 16,3 12,9 Day-to-day administration within my department/faculty 12,0 21,1 The reputation of the university Access to and quality of service facilities (e.g. libraries, computers) The quality of the education Lecturers/tutors Ratio of students per lecturer/tutor 8,8 13,7 8,1 8,6 3,9 3,6 3,3 7,0 15,4 15,1 2 SURVEY QUESTION: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students more or less satisfied compared to students at similar departments from other universities? • What are the strengths and weaknesses of your university in the perception of your students? • Are there any positive university aspects that should be pointed out more by university communication and marketing? 25 2 Overall satisfaction Very dissatisfied Dissatisfied 3% 1% 5% 14% 4% Neutral 15% 15% 10% 59% 53% 58% Satisfied Very satisfied 21% 16% 27% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total 4,0 3,7 4,1 How satisfied are you overall with your university? SURVEY QUESTION: How satisfied are you overall with your university? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • How satisfied are your students with the university? • What differentiates your students from the other students? • Why do you think they are more or less pleased? Which aspects might have the biggest impact on overall satisfaction? 26 2 Career related services offered by university - Universidade Federal de Santa Catarina (UFSC) Services offered by the career service at my department/faculty Services offered by the university's central career service 12% 22% 14% Career advice by professors and lecturers Career fairs at university 26% 20% Job board with external offers 43% 8% 50% 21% 37% 8% 52% 20% 16% Company workshops/presentations organised by the university 58% 10% 57% 19% 7% 40% 21% I am aware of this service and use it I am aware of this service, but don't use it I am unaware of this service, but would use it I am unaware of this service and wouldn't use it 4% 34% 2% SURVEY QUESTION: Are you aware of/ do you use the following career related services offered by your university? (I am aware of this service and use it, I am aware of this service, but don't use it, I am unaware of this service, but would use it, I am unaware of this service and wouldn't use it.) THINK ABOUT: • Are your students aware of the different career related services offered by your university? • Is there a demand for an institutionalised career service or other career related services? • What potential career related services can your university offer in the future? 27 2 Career related services offered by university - Total Services offered by the career service at my department/faculty Services offered by the university's central career service Career advice by professors and lecturers 24% 28% 26% 30% 34% Career fairs at university 43% 22% 37% Company workshops/presentations organised by the university 26% 47% Job board with external offers 52% 5% 39% 5% 39% 5% 32% 19% 5% 32% 21% I am aware of this service and use it I am aware of this service, but don't use it I am unaware of this service, but would use it I am unaware of this service and wouldn't use it 24% 3% 2% SURVEY QUESTION: Are you aware of/ do you use the following career related services offered by your university? (I am aware of this service and use it, I am aware of this service, but don't use it, I am unaware of this service, but would use it, I am unaware of this service and wouldn't use it.) THINK ABOUT: • Are your students aware of the different career related services offered by your university? • Is there a demand for an institutionalised career service or other career related services? • What potential career related services can your university offer in the future? 28 2 Aspects of university choice Universidade Federal de Santa Catarina (UFSC) Total Reputation of the university Tuition fee is adequante to my budget Offcial evaluation and ranking by the Ministry of Education Qualifications of the teaching staff Family/friends Comfortable distance from home and work Flexible study hours 82% 45% 70% 29% 44% 52% 40% 37% 27% 25% 57% 27% 25% 12% Media coverage/articles in newspapers or magazines 23% 27% 18% 22% 17% 33% 16% 11% 11% 22% 14% 8% Information event at university (e.g. university open day) Quality of the facilities (lecture halls, laboratories, library, etc.) Recommendation in the Student Guide Online social networks/communities (e.g. Orkut) Other SURVEY QUESTION: Which of the following aspects had an influence on the choice of your university? THINK ABOUT: • Which aspects had the highest influence on the university choice of your students? • Where do you invest in marketing activities and do your investments pay off? Should you concentrate on alternative communication channels? 29 3 University Report Students’ career & communication preferences 30 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2010 30 CopyrightUniversum Universum2011 2010 Copyright 3 Preferred industries - Top 10 33% Public sector and Governmental Agencies 20% 32% Management consulting 28% 24% 24% Strategy Consulting 21% Banks 28% 15% Financial Services 19% 14% 15% Media and advertisement Travel and leisure 13% 8% 11% Educational and research institutions Transportation and logistics Utilities 9% 11% 7% Universidade Federal de Santa Catarina (UFSC) 10% 6% Total SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives THINK ABOUT: • Do industry preferences reflect the labour market’s reality in your region? • Are your students rather willing to go into business or academic research? 31 3 Preferred Job functions Administrative function (e.g. HR, Purchasing, IT support) 32% 30% 28% Consultant Upper management 22% 28% Marketing/communications/PR function 27% 27% Analyst 26% 28% 24% 20% Middle management Research and development function 18% 20% 17% Project Manager 8% 10% Sales/Key account manager Engineer IT specialist/developer Other 24% 21% 24% Finance function Customer service function 42% 5% 5% 3% 2% 2% 2% 3% 6% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: In which job function would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives THINK ABOUT: Which job functions are most popular amongst your students? 32 3 Preferred size of employer Micro employer (Less than 10 employees) Small employer (10-100 employees) Medium-sized employer (100-500 employees) Big employer (500-1000 employees) Macro employer (More than 1000 employees) 2% 1% 11% 6% 24% 20% 25% 29% Universidade Federal de Santa Catarina (UFSC) 38% 45% Total SURVEY QUESTION: What size of employer would you prefer working for when choosing your first employment? Please select only one alternative THINK ABOUT: • Do your students prefer to work for rather bigger or smaller companies? • Do preferences related to employer size reflect the labour market’s reality in your region? 33 Career goals - Universidade Federal de Santa Catarina (UFSC) vs. Total 56% To have work/life balance 49% 41% To be competitively or intellectually challenged 47% 40% 35% To have an international career 38% 41% To be a leader or manager of people 35% 38% To be entrepreneurial or creative/innovative 35% 34% To be secure or stable in my job 25% 23% To be dedicated to a cause or to feel that I am serving a greater good To be a technical or functional expert To be autonomous or independent 3 11% 13% 11% 10% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives THINK ABOUT: How do your students’ career goals differ from the priorities of other students? 34 Career goals - This year vs. last year (Universidade Federal de Santa Catarina (UFSC)) 56% 54% To have work/life balance 41% 39% To be competitively or intellectually challenged 40% 37% To have an international career 38% 37% To be a leader or manager of people To be entrepreneurial or creative/innovative 35% 32% To be secure or stable in my job 35% 29% 25% 24% To be dedicated to a cause or to feel that I am serving a greater good To be a technical or functional expert To be autonomous or independent 3 11% 13% 11% 15% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives THINK ABOUT: How do your students’ career goals differ from the priorities of other students? 35 3 Career goals - This year vs. last year (Total) 49% 50% To have work/life balance 47% To be competitively or intellectually challenged 38% 41% To be a leader or manager of people 34% 38% To be entrepreneurial or creative/innovative 44% 35% 33% To have an international career 34% 30% To be secure or stable in my job 23% 19% To be dedicated to a cause or to feel that I am serving a greater good 13% 14% To be a technical or functional expert To be autonomous or independent 10% 11% Total 2011 Total 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives THINK ABOUT: How do your students’ career goals differ from the priorities of other students? 36 3 Expected annual salary (BRL) Universidade Federal de Santa Catarina (UFSC) Total 42 792 41 767 SURVEY QUESTION: What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? PLEASE NOTE: How do salary expectations differ amongst the different groups? 37 3 Actual communication channels - Top 10 52% 55% Employer websites 37% 32% TV advertisements 30% 30% News websites advertisements 24% 21% Social networks/communities Advertisements in life style magazines & other periodicals Career guides/books Outdoor/billboard advertisements 21% 21% 16% 20% 15% 11% News print media advertisements 15% 17% Career Magazines for students 14% 16% Lectures/case studies as part of curriculum 14% 17% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: Which communication channels do employers use to communicate with your students? 38 4 University Report Employer rankings 39 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2010 39 Copyright Universum2011 2010 Copyright Universum 4 Considered employer ranking - Universidade Federal de Santa Catarina (UFSC) - Top 30 Employer Google Petrobras Nestlé Apple Ambev Vale Banco do Brasil The Coca-Cola Company Sony adidas Unilever Gerdau Johnson & Johnson Microsoft Sadia Rank 2011 Percent 2011 Rank 2010 1 2 3 4 5 6 7 8 9 10 10 12 13 14 15 56,62% 55,51% 55,15% 48,16% 47,43% 43,38% 41,54% 39,71% 39,34% 38,97% 38,97% 38,24% 37,50% 36,76% 36,40% 2 1 3 6 4 5 14 8 10 10 23 13 16 35 Employer Dell Itaú Unibanco Rede Globo Eletrobrás Toyota Votorantim Bunge Alimentos Heineken Volkswagen BMW Peugeot Citroën Grupo Santander Banco Bradesco Embraer L'Oréal Rank 2011 Percent 2011 Rank 2010 16 17 18 19 20 20 22 23 23 25 25 27 28 28 28 35,66% 34,93% 34,56% 34,19% 33,82% 33,82% 33,09% 32,72% 32,72% 32,35% 32,35% 31,99% 31,62% 31,62% 31,62% 46 8 14 18 16 27 23 30 32 10 20 6 SURVEY QUESTION: Below is a list of employers. Which of these employers would you consider working for? If your favorite employer is not listed, you may add it into the bottom of the list as "Other Employer 1" or "Other Employer 2”. THINK ABOUT: • Do students consider employers that are recruiting on your campus and with whom you may cooperate? • Are important partners or sponsors of your university missing in this ranking? 40 4 Ideal employer ranking - Universidade Federal de Santa Catarina (UFSC) - Top 20 Employer Google Petrobras Apple Banco do Brasil Ambev Nestlé The Coca-Cola Company Unilever Sadia Rede Globo Rank 2011 Percent 2011 Rank 2010 1 2 3 4 5 6 7 8 9 10 28,84% 25,84% 19,48% 14,98% 13,11% 11,99% 11,61% 11,24% 9,36% 8,99% 1 2 3 7 4 24 11 27 - Employer Banco Bradesco Heineken L'Oréal Microsoft Bunge Alimentos Editora Abril Vale adidas Eletrobrás Itaú Unibanco Rank 2011 Percent 2011 Rank 2010 11 11 11 11 15 15 17 18 19 19 8,61% 8,61% 8,61% 8,61% 8,24% 8,24% 7,12% 6,74% 6,37% 6,37% 6 20 8 11 15 31 5 8 10 11 SURVEY QUESTION: Please select five employers from the list below for which you would most like to work - your five Ideal Employers. Please select 1-5 companies. THINK ABOUT: Which of the potential employers from the considered ranking are not short-listed by your students? 41 4 Potential applicants’ ranking - Universidade Federal de Santa Catarina (UFSC) - Top 10 Employer Petrobras Google Ambev Banco do Brasil Nestlé Rank 2011 Percent 2011 Rank 2010 1 2 3 4 5 6,72% 5,41% 3,93% 3,77% 3,44% 1 2 5 3 7 Employer Apple Unilever Banco Bradesco The Coca-Cola Company Bunge Alimentos Rank 2011 Percent 2011 Rank 2010 6 7 8 8 10 2,95% 2,79% 2,62% 2,62% 2,46% 8 4 17 11 SURVEY QUESTIONS: • Please select five employers from the list below for which you would most like to work - your five Ideal Employers. • Have you or will you apply to these employers? THINK ABOUT: Are there big differences in comparison to the Ideal Employer ranking? 42 4 Ideal employer ranking - Total - Top 20 Employer Petrobras Google Apple Vale Ambev The Coca-Cola Company Nestlé Banco do Brasil Itaú Unibanco Rede Globo Rank 2011 Percent 2011 Rank 2010 1 2 3 4 5 6 7 8 9 10 25,63% 24,58% 14,72% 14,54% 14,06% 13,72% 12,93% 12,80% 12,19% 11,03% 1 2 4 6 8 5 9 7 - Employer Unilever Banco Bradesco Gerdau Grupo Santander Microsoft TAM Airlines Editora Abril Votorantim Usiminas HSBC Rank 2011 Percent 2011 Rank 2010 11 12 13 14 15 16 17 18 19 20 10,76% 9,70% 8,00% 7,88% 7,84% 7,68% 6,77% 6,34% 5,44% 5,18% 3 10 12 11 17 27 13 SURVEY QUESTION: Please select five employers from the list below for which you would most like to work - your five Ideal Employers. Please select 1-5 companies. THINK ABOUT: Which of the potential employers from the considered ranking are not short-listed by your students? 43 4 Top findings - Employer rankings - Total Ideal Employer ranking: High Achievers’ ranking: 1. Petrobras 2. Google 3. Apple 4. Vale 5. Ambev 1. Petrobras 2. Google 3. Vale 4. Apple 5. Banco do Brasil Considered Employer ranking: Potential Applicants’ ranking: 1. Petrobras 2. Nestlé 3. Google 4. Vale 5. The Coca-Cola Company 1. Petrobras 2. Google 3. Vale 4. Ambev 5. Itaú Unibanco 44 5 University Report Students’ employer preferences 45 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2010 45 Copyright Universum Copyright Universum 2011 2010 5 The Drivers of Employer Attractiveness Employer Reputation & Image Job Characteristics - The attributes of the employer as an organisation - The contents and demands of the job, including the learning opportunities provided by the job • Attractive/exciting products and services • Fast-growing or entrepreneurial • Financial strength • Good reputation • High ethical standards • High level of Corporate Social Responsibility • Innovative products and services • Inspiring top management • Market success • Prestige • A variety of assignments • An attractive geographic location • Challenging work • Control over my working hours • Flexible working conditions • High level of responsibility • Opportunities for international travel • Opportunities for relocation abroad • Professional training and development • Secure employment People & Culture Remuneration & Advancement Opportunities - The social environment and attributes of the work place - The monetary compensation and other benefits, now and in the future • Has a culture that is accepting towards minorities • Has a culture that respects my individuality • Has a culture that supports equality between the sexes • Has leaders who will support my development • Offers a comfortable physical work environment • Offers a creative and dynamic work environment • Offers a friendly work environment • Offers interaction with international clients and colleagues • Recruits only the best talent • Will enable me to have good work/life balance • Clear path for advancement • Competitive base salary • Competitive benefits • Good possibilities for rapid promotion • Good prospects for high future earnings • Good reference for future career • Leadership opportunities • Overtime pay/compensation • Performance-related bonus • Sponsorship of future education PLEASE NOTE: The framework is developed together with professor Paula Caligiuri, Director of the Center for HR Strategy at Rutgers University. Based on specific research within HR, as well as focus groups and general communication with both our clients and students. 46 5 The Drivers of Employer attractiveness - Importance of each driver 21% Employer Reputation & Image Employer Reputation & Image Job Characteristics People & Culture Remuneration & Advancement Opportunities 22% 26% Job Characteristics 26% 25% People & Culture 25% Remuneration & Advancement Opportunities 27% 27% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance 47 The Drivers of Employer attractiveness - Employer Reputation & Image 37% 34% High ethical standards 28% 34% Innovative products and services 26% 29% 30% Good reputation 25% 27% Fast-growing or entrepreneurial Prestige Remuneration & Advancement Opportunities 34% Attractive/exciting products and services Inspiring top management People & Culture Job Characteristics 34% 34% High level of Corporate Social Responsibility Financial strength Employer Reputation & Image 42% 42% Market success 5 22% 24% 20% 28% 15% 19% SURVEY QUESTION: Employer Reputation & Image refers to the attributes of the employer as an organisation. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives Universidade Federal de Santa Catarina (UFSC) Total 48 The Drivers of Employer attractiveness - Employer Reputation & Image (this year vs. last year) 42% 41% Market success 37% High ethical standards 34% 35% Attractive/exciting products and services 34% 35% Innovative products and services 34% 33% Job Characteristics Remuneration & Advancement Opportunities 29% 26% Good reputation 25% 21% Fast-growing or entrepreneurial 22% Financial strength Prestige People & Culture 29% High level of Corporate Social Responsibility Inspiring top management Employer Reputation & Image 5 28% 20% 26% 15% 15% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: SURVEY Reputation QUESTION:Employer Reputation & Image of refers to the attributes of the employer as an organisation. My ideal Employer & Image refers to the attributes the employer as an organisation. employer is associated Which attributes do you with: perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 49 5 The Drivers of Employer attractiveness - Job Characteristics 48% 48% Challenging work People & Culture Job Characteristics Remuneration & Advancement Opportunities 40% Opportunities for international travel 31% 37% 36% Secure employment Flexible working conditions 28% 26% Opportunities for relocation abroad 28% 23% 16% High level of responsibility 28% 13% 16% A variety of assignments 11% 13% An attractive geographic location Control over my working hours Employer Reputation & Image 62% 64% Professional training and development 4% 6% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 50 5 The Drivers of Employer attractiveness - Job Characteristics (this year vs. last year) Professional training and development 48% Challenging work Job Characteristics Remuneration & Advancement Opportunities 40% 44% 37% Secure employment 27% Flexible working conditions 28% 28% Opportunities for relocation abroad 28% 26% 16% High level of responsibility 26% 13% 12% A variety of assignments Control over my working hours People & Culture 38% Opportunities for international travel An attractive geographic location Employer Reputation & Image 62% 68% 11% 9% 4% 5% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEYQUESTION: QUESTION: SURVEY JobCharacteristics Characteristicsrefers refersto tothe thecontent contentand anddemands demandsof ofthe thejob, job,including includingthe thelearning learningopportunities opportunitiesprovided providedby bythe thejob. job. Job My ideal employer associated Which attributes do is you perceive with: as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 51 5 The Drivers of Employer attractiveness - People & Culture 63% 60% Has leaders who will support my development Employer Reputation & Image 54% 58% Offers a creative and dynamic work environment People & Culture 35% 31% Offers interaction with international clients and colleagues 26% 26% Offers a friendly work environment 25% 22% Offers a comfortable physical work environment 13% 9% Has a culture that supports equality between the sexes 13% 19% Has a culture that respects my individuality Has a culture that is accepting towards [underrepresented] minorities Remuneration & Advancement Opportunities 50% 50% Will enable me to have good work/life balance Recruits only the best talent Job Characteristics 7% 9% 4% 3% SURVEY QUESTION: People & Culture refers to the social environment and attributes of the work place. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives Universidade Federal de Santa Catarina (UFSC) Total 52 5 The Drivers of Employer attractiveness - People & Culture (this year vs. last year) 53% Offers a creative and dynamic work environment 54% 50% Remuneration & Advancement Opportunities 35% 35% Offers interaction with international clients and colleagues 26% 25% Offers a friendly work environment 25% 23% Offers a comfortable physical work environment 13% 18% Has a culture that supports equality between the sexes 13% 16% Has a culture that respects my individuality Has a culture that is accepting towards [underrepresented] minorities People & Culture Job Characteristics 50% 47% Will enable me to have good work/life balance Recruits only the best talent Employer Reputation & Image 63% Has leaders who will support my development 7% 8% 4% 7% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: SURVEY QUESTION: People & Culture refers to the social environment and attributes of the work place. Peopleattributes & Culturedorefers to the social environment and attributes of the work place. My ideal employer is associated with: Which you perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 53 The Drivers of Employer attractiveness - Remuneration & Advancement Opportunities Good reference for future career 45% 43% Leadership opportunities Remuneration & Advancement Opportunities 32% Competitive base salary 25% 31% 34% Clear path for advancement 31% 32% Sponsorship of future education 27% 24% Performance-related bonus 18% 21% Good possibilities for rapid promotion Overtime pay/compensation People & Culture Job Characteristics 38% 42% Good prospects for high future earnings Competitive benefits Employer Reputation & Image 46% 49% 5 11% 12% 6% 9% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Remuneration & Advancement Opportunities refer to monetary compensation and other benefits, now and in the future. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 54 5 The Drivers of Employer attractiveness - Remuneration & Advancement Opportunities (this year vs. last year) Good reference for future career 45% 42% Leadership opportunities Remuneration & Advancement Opportunities 46% 32% Competitive base salary 25% 31% Clear path for advancement 39% 31% 34% Sponsorship of future education 27% 22% Performance-related bonus 18% 17% Good possibilities for rapid promotion Overtime pay/compensation People & Culture Job Characteristics 38% Good prospects for high future earnings Competitive benefits Employer Reputation & Image 46% 42% 11% 13% 6% 8% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEYQUESTION: QUESTION: SURVEY Remuneration&&Advancement AdvancementOpportunities Opportunitiesrefer referto tomonetary monetarycompensation compensationand andother otherbenefits, benefits,now nowand andininthe thefuture. future. My ideal Remuneration employer is associated Which attributes do you with: perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 55 5 Top findings - Students’ employer preferences Students were asked to rate the importance of the four Drivers of Employer Attractiveness by dividing 100 points between the drivers in accordance with how important they perceive them. Universidade Federal de Santa Catarina (UFSC) Total Top 5 - Overall most important attributes: Top 5 - Overall most important attributes: 1. Has leaders who will support my development (People & Culture) 1. Professional training and development (Job Characteristics) 2. Professional training and development (Job Characteristics) 2. Has leaders who will support my development (People & Culture) 3. Challenging work (Job Characteristics) 3. Offers a creative and dynamic work environment (People & Culture) 4. Will enable me to have good work/life balance (People & Culture) 4. Good reference for future career (Remuneration & Advancement Opportunities) Good reference for future career (Remuneration & Advancement Opportunities) 5. Challenging work (Job Characteristics) 5. This is the importance of all the 40 attributes in relationship to how important the students think its driver is. This analysis gives a summarised 360 degree view of what influences employer attractiveness. 56 6 University Report Global top findings 57 Universidade Federal de Santa Catarina (UFSC) Business Copyright Universum 2009 57 Copyright Universum2011 2009 Copyright Universum 6 Importance of the drivers of employer attractiveness by region – Business students Employer Reputation & Image Remuneration & Advancement Opportunities 19,8% People & Culture 20,9% 27,4% 25,5% 24,3% 31,6% 27,6% Job Employer Attractiveness Characteristics 23,3% Nordic Russia Europe America Asia 20,4% 21,8% 27,8% 27,0% 22,6% 24,8% 25,0% 26,5% 24,9% 26,5% 26,8% 25,8% South Africa 24,2% 23,5% 28,4% 23,9% SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance Source: Universum Student Survey 2010 conducted in 24 countries worldwide 58 6 Importance of the drivers of employer attractiveness by region – Engineering students Employer Reputation & Image Remuneration & Advancement Opportunities 19,0% People & Culture 20,8% 28,6% 24,3% 25,0% 32,4% 28,4% Job Employer Attractiveness Characteristics 21,8% Nordic Russia Europe America Asia 20,2% 22,1% 28,5% 26,6% 22,2% 24,7% 27,5% 26,1% 26,3% 26,1% 25,5% 24,2% South Africa 24,6% 25,8% 26,8% 22,8% SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance Source: Universum Student Survey 2010 conducted in 24 countries worldwide 59 The most attractive industries by region – Business students 6 1. Marketing/ advertising 2. Management consulting 3. Entertainment/media/public relations 1. Marketing/ advertising 2. Management consulting 3. Investment banking 1. Marketing/ advertising 2. Commercial banking 3. Financial services Nordic Russia Europe Asia America 1. Commercial banking 2. Management consulting 3. Auditing/ accounting/ taxation (corporate) 1. Accounting (public) 2. Financial services 3. Marketing/ advertising South Africa 1. Accounting (public) 2. Auditing/ accounting/ taxation (corporate) 3. Financial services Source: Universum Student Survey 2010 SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives conducted in 24 countries worldwide 60 The most attractive industries by region – Engineering students 6 1. Engineering consulting 2. Energy/power 3. Environmental/conservation 1. Energy/power 2. Engineering/manufacturing 3. Aerospace/defense 1. Engineering/manufacturing 2. Energy/power 3. Construction Nordic Russia Europe Asia America 1. Engineering/manufacturing 2. Engineering consulting 3. Energy/power 1. Engineering/manufacturing 2. Engineering consulting 3. Energy/power 1. Engineering/manufacturing 2. Electronics 3. Automotive South Africa Source: Universum Student Survey 2010 SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives conducted in 24 countries worldwide 61 6 Top 3 career goals by region – Business students 1. To have work/life balance 2. To be competitively or intellectually challenged 3. To be secure or stable in my job 1. To have work/life balance 2. To be competitively or intellectually challenged 3. To have an international career America Nordic Russia Europe Asia 1. To have work/life balance 2. To be autonomous or independent 3. To be a leader or manager of people 1. To have work/life balance 2. To be secure or stable in my job 3. To be a leader or manager of people 1. To have work/life balance 2. To be secure or stable in my job 3. To be a leader or manager of people South Africa 1. To be a leader or manager of people 2. To be entrepreneurial or creative/innovative 3. To be secure or stable in my job Source: Universum Student Survey 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives conducted in 24 countries worldwide 62 6 Top 3 career goals by region – Engineering students 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged Nordic Russia Europe Asia America 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged South Africa 1. To be a technical or functional expert 2. To have work/life balance 3. To be secure or stable in my job 1. To be a technical or functional expert 2. To have work/life balance 3. To be a leader or manager of people 1. To be a technical or functional expert 2. To be a leader or manager of people 3. To be competitively or intellectually challenged Source: Universum Student Survey 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives conducted in 24 countries worldwide 63 Top 3 preferred communication channels by region – Business students 6 1. Career fairs 2. Employer websites 3. Acquaintances employed by the company/organisation 1. Employer websites 2. Internship/co-op programs/work placement 3. Employer presentations on campus Nordic America Russia Europe Asia 1. Career fairs 2. Internship/co-op programs/work placement 3. Employer websites South Africa 1. Employer presentations on campus 2. Career websites/Internet job boards 3. Internship/co-op programs/work placement 1. Employer presentations on campus 2. Career fairs 3. Acquaintances employed by the company/organisation 1. Employer websites 2. Internship/co-op programs/work placement 3. Career websites/Internet job boards Source: Universum Student Survey 2010 SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives conducted in 24 countries worldwide 64 6 Top 3 preferred communication channels by region – Engineering students 1. Employer websites 2. Career fairs 3. Employer presentations on campus 1. Employer websites 2. Internship/co-op programs/work placement 3. Employer presentations on campus America Nordic Russia Europe Asia 1. Career fairs 2. Internship/co-op programs/work placement 3. Employer presentations on campus South Africa 1. Employer websites 2. Employer presentations on campus 3. Internship/co-op programs/work placement 1. Employer websites 2. Employer presentations on campus 3. Internship/co-op programs/work placement 1. Career websites/Internet job boards 2. Career fairs 3. Advertisements on the Internet Source: Universum Student Survey 2010 SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives conducted in 24 countries worldwide 65 Our offering to academic institutions Research on student career & employer preferences Online career & employer videos for students Career resource site for students & customized to your needs Market your master programmes to students worldwide For more information on our offerings, please contact [email protected] 66