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University Report Survey 2011 Klicka här för att Universum ändra formatStudent på bakgrundstexten Nivå två Brazilian Edition • Nivå tre • Nivå fyra • Nivå fem 1 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2010 1 CopyrightUniversum Universum 2010 Copyright 2011 Universum around the world Universum annually surveys over 350,000 students and 100,000 professionals worldwide through our standardised research. In addition we conduct research in several other countries through our consulting projects. The group head office is located in Stockholm and the regional head offices are located in Philadelphia (America), Cologne (Europe) and Shanghai (Asia). Annual Research Consulting Projects 2 About us Universum is an international organisation, with its headquarters in Stockholm, Sweden and operates in the field of employer branding and talent research. Our purpose is to improve the communications between students, career services and employers. We believe that career choice is one of the most important decisions in a student’s life. We therefore want to provide students with information and support career services in their role. We also believe that companies need to understand student expectations, to adjust their offering and working environment to attract potential candidates and meet their resourcing needs. Our role is threefold: 1) we provide students with information on companies, 2) support career services in their role and 3) help companies to develop their employer value. 3 Content 1 Methodology & key findings 2 University experience 3 Students’ career & communication preferences 4 Employer Rankings 5 Students’ employer preferences 6 Global top findings 4 1 University Report Klicka här för att ändraMethodology format på bakgrundstexten & key findings Nivå två • Nivå tre • Nivå fyra • Nivå fem 5 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2010 5 Copyright Copyright Universum Universum 2010 2011 1 Methodology Field period: January 2011 to May 2011 No. of educational institutions included: 72 Data collection: Data collection was carried out via our online survey. The online link was distributed primarily via university contacts (career centers and the educational institutions). Students received an email or in some cases a letter containing the survey’s link which allowed them to access the online questionnaire. Weighting and data cleaning: In order to achieve a realistic perspective of the university landscape we set targets by main field of study and educational institution based on official statistics. To get the questions distributions as close as possible to the actual population distribution, we use weighting based on population frequencies of the targets. Finally, a data cleaning process guarantees that only valid answers become part of our sample. Data protection: Target group: University students from all educational years. Universum sticks to national data protection laws. All answers remain anonymous and all data is analysed on an aggregated base only. 6 Comparison groups analysed in this report 1 Group 1: Base of the group: Universidade Federal de Santa Catarina (UFSC) Number of respondents: 197 Group 2: Base of the group: Total Number of respondents: 3 917 7 Key findings - Universidade Federal de Santa Catarina (UFSC) 1 Top career goals: To have work/life balance To have an international career To be competitively or intellectually challenged Gender: 62% women and 38% men Average age: 25,5 years Top preferred industries: Educational and research institutions Grade (self-assessment): 8,2 (of 10) Public sector and Governmental Agencies Media and advertisement Top actual communication channels: Employer websites TV advertisements News websites advertisements Top job functions: Research and development function Marketing/communications/PR function Administrative function (e.g. HR, Purchasing, IT support) Expected annual salary: 38 330 BRL 8 1 Key findings - Total Top career goals: To have work/life balance To be secure or stable in my job To be competitively or intellectually challenged Gender: 63% women and 37% men Average age: 23,9 years Top preferred industries: Educational and research institutions Grade (self-assessment): 8,0 (of 10) Public sector and Governmental Agencies Media and advertisement Top actual communication channels: Employer websites TV advertisements Top job functions: Research and development function Marketing/communications/PR function Social networks/communities Consultant Expected annual salary: 32 904 BRL 9 1 Age & Gender Gender: Average Age: 25,5 23,9 Total Universidade Federal de Santa Catarina (UFSC) Universidade Federal de Santa Catarina (UFSC) 62% 38% Total 63% 37% Female Male SURVEY QUESTIONS: • What is your year of birth? • What is your gender? 10 1 Nationality Universidade Federal de Santa Catarina (UFSC) 97% 3% Total 99% 1% Brazilian Other SURVEY QUESTION: What is your nationality? 11 1 Academic performance 1 2 3 4 1% 0% 0% 1% 0% 1% 5 4% 3% 6 3% 5% 13% 7 19% 36% 39% 8 35% 9 10 26% 8% 7% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Please grade your academic results on a scale from 1 to 10, where 10 represents "excellent results", 5 stands for "Average" 12 1 Areas of study - Humanities (1/1) Area of study Linguistics/Foreign Languages Social Sciences History/Philosophy Portuguese/Literature International Relations Creative Arts Teaching/Education Communication Political Science Design Psychology Other Humanities Universidade Federal de Santa Catarina (UFSC) Total 32% 24% 23% 18% 18% 17% 17% 17% 14% 10% 8% 6% 19% 23% 17% 15% 12% 15% 20% 21% 12% 12% 11% 10% SURVEY QUESTION: What is your major(s)/main area(s) of study? 13 1 Participating students - Educational institutions - Total (1/3) University Total University Total Universidade Anhembi Morumbi 7,85% Pontifícia Universidade Católica de São Paulo (PUC-SP) 2,32% Pontifícia Universidade Católica de Minas Gerais (PUC-MG) 7,77% Universidade Estadual de Londrina (UEL) 2,13% Universidade Federal da Paraíba (UFPB) 7,65% Universidade Federal do Pará (UFPA) Universidade de Brasília (UnB) 5,07% 4,99% Universidade Federal de Santa Catarina (UFSC) 4,91% Universidade Estadual Paulista (UNESP) 4,19% Universidade Estadual de Ponta Grossa (UEPG) 1,88% Universidade de São Paulo (USP) Universidade Federal de Minas Gerais (UFMG) Universidade Federal de Mato Grosso do Sul (UFMS) 3,99% 3,19% Universidade Federal de Santa Maria (UFSM) Universidade Federal de Mato Grosso (UFMT) 1,83% 1,80% Universidade Federal do Rio Grande do Norte (UFRN) Universidade Federal de Juiz de Fora (UFJF) Universidade Federal da Bahia (UFBA) Escola Superior de Propaganda e Marketing (ESPM) 2,10% 2,02% 1,99% 1,99% 2,35% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 14 1 Participating students - Educational institutions - Total (2/3) University Total Universidade Luterana do Brasil (ULBRA) 1,80% Universidade Presbiteriana Mackenzie Universidade Federal de São Carlos (UFSCar) Universidade Estadual do Oeste do Paraná (UNIOESTE) 1,74% 1,42% Universidade Estadual de Campinas (Unicamp) 1,40% Universidade Federal de Pernambuco (UFPE) 1,40% Universidade do Vale do Rio dos Sinos (Unisinos) 1,20% Universidade Federal do Paraná (UFPR) Universidade Federal de Uberlândia (UFU) Universidade Federal de Ouro Preto (UFOP) 1,20% 1,15% 1,14% 1,42% University Fundação Universidade Federal do Rio Grande (FURG) Universidade Estadual de Maringá (UEM) Universidade de Santa Cruz do Sul (UNISC) Fundação Universidade do Estado de Santa Catarina (UDESC) Universidade Federal de São João del Rei (UFSJ) Centro Universitário SENAC São Paulo - Serviço Nacional de Aprendizagem Comercial Fundação Universidade Federal da Grande Dourados (UFGD) Universidade Estácio de Sá Universidade Federal de Viçosa (UFV) Total 1,08% 1,00% 0,93% 0,90% 0,79% 0,72% 0,62% 0,60% 0,56% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 15 1 Participating students - Educational institutions - Total (3/3) University Total University Total Universidade Federal de Goiás (UFG) 0,40% 0,20% Universidade Federal de Lavras (UFLA) 0,32% Centro Universitário Fecap (Fecap) 0,27% Centro Federal de Educação Tecnológica (CEFET/RJ) 0,21% Fundação Getúlio Vargas (FGV) 0,20% Universidade Federal do Ceará (UFC) Universidade Federal do Rio de Janeiro (UFRJ+COPPEAD) Universidade Federal do Rio Grande do Sul (UFRGS) Universidade Federal Rural do Rio de Janeiro (UFRRJ) Universidade Estadual do Rio Grande do Sul (UERGS) Universidade Católica de Brasília (UCB) 0,20% Universidade Federal do Triângulo Mineiro (UFTM) 0,12% Universidade de Caixas do Sul (UCS) 0,20% Centro Universitário do Instituto Mauá de Tecnologia (Mauá-SP) 0,09% Universidade do Estado do Rio de Janeiro (UERJ) 0,20% Universidade Federal de Itajubá (Unifei) 0,03% Universidade Federal de Pelotas (UFPel) Universidade Federal de São Paulo (Unifesp) 0,20% 0,20% Other 5,32% 0,20% 0,20% 0,20% 0,17% SURVEY QUESTION: Which educational institution do you attend? PLEASE NOTE: The percentages shown in this table are weighted results based on the actual student population of each school. 16 2 University Report University experience 17 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2008 17 Copyright Copyright Universum Universum 2011 2008 Satisfaction - Lecturers/tutors Very dissatisfied Dissatisfied 5% 5% 5% Very dissatisfied 10% 17% 6% Dissatisfied 5% 3% 6% 10% 8% 11% 19% 15% 19% 9% Neutral Neutral 22% 10% 50% 44% 51% Satisfied 26% Very satisfied 11% 28% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 2 Satisfaction - Choice of courses/modules 45% 47% 45% Satisfied 18% 28% 17% Very satisfied Total 3% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply 0% 3% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 18 Satisfaction - Reputation of the university Very dissatisfied Dissatisfied Neutral 6% 2% 7% 2% 1% 2% 7% 5% 7% 50% 50% 48% Very satisfied Very dissatisfied 7% 2% 6% Dissatisfied 2% 6% 6% 10% 21% 13% Neutral 36% 42% 34% Satisfied Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 52% 48% 47% Satisfied 28% 23% 28% Very satisfied Total 1% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply 2 Satisfaction - Student life 0% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 19 Satisfaction - University’s contacts with the business community Very dissatisfied 6% 7% 8% Very dissatisfied 15% Dissatisfied Dissatisfied 24% 17% 34% 28% 28% Neutral 30% 30% 26% Satisfied 10% 12% 16% Very satisfied 6% 2 Satisfaction - Quality of the education Neutral Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 7% 4% 6% 7% 14% 5% 12% 19% 8% 48% 46% 49% Satisfied 26% 18% 31% Very satisfied Total 4% Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply Universidade Federal de Santa Catarina (UFSC) 2011 1% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 20 Satisfaction - Day-to-day administration within my faculty Very dissatisfied 4% Very dissatisfied 8% 19% Dissatisfied 25% 34% Satisfied 16% 14% 2% 31% 30% 25% 34% 35% 32% Satisfied 33% Very satisfied 13% 15% 15% Neutral 28% 13% 16% 16% Very satisfied Universidade Federal de Santa Catarina (UFSC) Total 2% 2 6% 4% 7% Dissatisfied 16% Neutral Does not apply Satisfaction - Possibility to study abroad 3% Does not apply Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total 4% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 21 Satisfaction - Access to and quality of service facilities Very dissatisfied 6% 4% 7% Very dissatisfied 9% 11% 11% Dissatisfied Satisfied 23% 16% 25% Very satisfied 6% 22% 19% 23% Neutral 45% 46% 42% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total Does not apply Does not apply 1% 27% 30% Satisfied Very satisfied 2 9% Dissatisfied 17% 23% 14% Neutral Satisfaction - Living costs and boarding/accommodation 27% 10% 11% 6% Universidade Federal de Santa Catarina (UFSC) Total 9% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 22 Satisfaction - Ratio of students per lecturer/tutor Very dissatisfied 2% Very dissatisfied 6% 10% Dissatisfied 22% 49% Satisfied 14% Does not apply 19% 2% 17% 12% 22% 18% 38% Satisfied 45% Very satisfied 9% Neutral 17% 41% 14% Very satisfied 18% Universidade Federal de Santa Catarina (UFSC) Total 1% Does not apply 2 7% Dissatisfied 12% Neutral Satisfaction - Practical elements of my course 2% Universidade Federal de Santa Catarina (UFSC) Total 1% SURVEY QUESTIONS: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students rather satisfied or dissatisfied with the above aspects? • Did satisfaction significantly increase or drop compared to last year? 23 2 Satisfaction - This year vs. last year Universidade Universidade Federal de Santa Federal de Santa Catarina (UFSC) Catarina (UFSC) 2011 2010 The university's contacts with the business community 52,8 3,2 Living costs and boarding/accommodation The possibility to study abroad Choice of courses/modules 52,6 28,7 28,6 3,4 3,9 Day-to-day administration within my department/faculty 22,1 - Ratio of students per lecturer/tutor Practical elements of my course The reputation of the university The student life Lecturers/tutors The quality of the education Access to and quality of service facilities (e.g. libraries, computers) 16,0 15,7 4,2 3,9 3,8 3,8 4,4 3,8 3,4 3,6 3,7 3,6 SURVEY QUESTION: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • What are the strengths and weaknesses of your university in the perception of your students? • Are there any positive university aspects that should be pointed out more by university communication and marketing? 24 Satisfaction - Universidade Federal de Santa Catarina (UFSC) vs. Total Universidade Federal de Santa Catarina (UFSC) Total The university's contacts with the business community 52,8 35,5 Living costs and boarding/accommodation The possibility to study abroad Choice of courses/modules 52,6 28,7 28,6 74,1 36,6 25,5 Day-to-day administration within my department/faculty 22,1 17,9 Ratio of students per lecturer/tutor Practical elements of my course The reputation of the university The student life Lecturers/tutors The quality of the education Access to and quality of service facilities (e.g. libraries, computers) 16,0 15,7 4,2 3,9 3,8 3,8 12,0 10,9 15,2 6,7 5,9 9,9 3,7 12,0 2 SURVEY QUESTION: How satisfied or dissatisfied are you with your study environment regarding the following factors? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • Are your students more or less satisfied compared to students at similar departments from other universities? • What are the strengths and weaknesses of your university in the perception of your students? • Are there any positive university aspects that should be pointed out more by university communication and marketing? 25 2 Overall satisfaction Very dissatisfied Dissatisfied Neutral 2% 0% 3% 10% 4% 10% 12% 8% Very satisfied Universidade Federal de Santa Catarina (UFSC) 2011 59% 57% 58% Satisfied Universidade Federal de Santa Catarina (UFSC) 2010 28% 20% 29% Total Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 Total 4,1 3,8 4,1 How satisfied are you overall with your university? SURVEY QUESTION: How satisfied are you overall with your university? (Very satisfied, Satisfied, Neutral, Dissatisfied and Very dissatisfied) THINK ABOUT: • How satisfied are your students with the university? • What differentiates your students from the other students? • Why do you think they are more or less pleased? Which aspects might have the biggest impact on overall satisfaction? 26 2 Career related services offered by university - Universidade Federal de Santa Catarina (UFSC) Services offered by the career service at my department/faculty Services offered by the university's central career service Career advice by professors and lecturers Career fairs at university Company workshops/presentations organised by the university Job board with external offers 23% 27% 19% 47% 32% 25% 43% 27% 18% 50% 28% 31% 7% 46% 23% 25% 3% 9% 43% 28% I am aware of this service and use it I am aware of this service, but don't use it I am unaware of this service, but would use it I am unaware of this service and wouldn't use it 2% 5% 39% 2% SURVEY QUESTION: Are you aware of/ do you use the following career related services offered by your university? (I am aware of this service and use it, I am aware of this service, but don't use it, I am unaware of this service, but would use it, I am unaware of this service and wouldn't use it.) THINK ABOUT: • Are your students aware of the different career related services offered by your university? • Is there a demand for an institutionalised career service or other career related services? • What potential career related services can your university offer in the future? 27 2 Career related services offered by university - Total Services offered by the career service at my department/faculty Services offered by the university's central career service Career advice by professors and lecturers Career fairs at university Company workshops/presentations organised by the university 22% 20% 21% 53% 25% 33% 27% 32% Job board with external offers 50% 20% 27% 4% 44% 41% 18% 37% 4% 47% 18% I am aware of this service and use it I am aware of this service, but don't use it I am unaware of this service, but would use it I am unaware of this service and wouldn't use it 42% 3% 5% 4% 3% SURVEY QUESTION: Are you aware of/ do you use the following career related services offered by your university? (I am aware of this service and use it, I am aware of this service, but don't use it, I am unaware of this service, but would use it, I am unaware of this service and wouldn't use it.) THINK ABOUT: • Are your students aware of the different career related services offered by your university? • Is there a demand for an institutionalised career service or other career related services? • What potential career related services can your university offer in the future? 28 2 Aspects of university choice Universidade Federal de Santa Catarina (UFSC) Total Reputation of the university Qualifications of the teaching staff Tuition fee is adequante to my budget Offcial evaluation and ranking by the Ministry of Education 76% 63% 54% 70% 62% 33% 42% 50% Media coverage/articles in newspapers or magazines 29% 31% Family/friends Quality of the facilities (lecture halls, laboratories, library, etc.) Comfortable distance from home and work Information event at university (e.g. university open day) Recommendation in the Student Guide Flexible study hours Online social networks/communities (e.g. Orkut) Other 26% 27% 26% 26% 24% 24% 21% 22% 21% 19% 17% 14% 21% 15% 14% 11% SURVEY QUESTION: Which of the following aspects had an influence on the choice of your university? THINK ABOUT: • Which aspects had the highest influence on the university choice of your students? • Where do you invest in marketing activities and do your investments pay off? Should you concentrate on alternative communication channels? 29 3 University Report Students’ career & communication preferences 30 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2010 30 CopyrightUniversum Universum2011 2010 Copyright 3 Preferred industries - Top 10 51% Educational and research institutions 44% 33% 34% Public sector and Governmental Agencies 30% 31% Media and advertisement 18% 18% Utilities Software and computer services 14% 5% Strategy Consulting 13% 12% Travel and leisure 10% 14% Banks Management consulting Telecommunication Services 8% 10% 7% 5% 7% 5% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives THINK ABOUT: • Do industry preferences reflect the labour market’s reality in your region? • Are your students rather willing to go into business or academic research? 31 3 Preferred Job functions Research and development function 46% 31% 32% Marketing/communications/PR function Administrative function (e.g. HR, Purchasing, IT support) 22% 18% 18% 19% Project Manager 14% 20% Consultant 10% 12% Analyst Upper management 10% 8% Middle management 8% 9% Customer service function 53% 4% 7% IT specialist/developer 4% 2% Finance function 3% 2% Engineer 1% 1% Sales/Key account manager 1% 2% Other Universidade Federal de Santa Catarina (UFSC) 20% 26% Total SURVEY QUESTION: In which job function would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives THINK ABOUT: Which job functions are most popular amongst your students? 32 3 Preferred size of employer Micro employer (Less than 10 employees) Small employer (10-100 employees) Medium-sized employer (100-500 employees) Big employer (500-1000 employees) 3% 2% 14% 12% 29% 25% 25% 29% Macro employer (More than 1000 employees) 29% 32% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: What size of employer would you prefer working for when choosing your first employment? Please select only one alternative THINK ABOUT: • Do your students prefer to work for rather bigger or smaller companies? • Do preferences related to employer size reflect the labour market’s reality in your region? 33 Career goals - Universidade Federal de Santa Catarina (UFSC) vs. Total 50% 49% To have work/life balance 48% To have an international career 37% To be competitively or intellectually challenged 38% 41% To be dedicated to a cause or to feel that I am serving a greater good 37% 39% 36% To be secure or stable in my job 42% 21% To be entrepreneurial or creative/innovative 34% 19% 20% To be a leader or manager of people To be a technical or functional expert To be autonomous or independent 3 17% 10% 16% 12% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives THINK ABOUT: How do your students’ career goals differ from the priorities of other students? 34 Career goals - This year vs. last year (Universidade Federal de Santa Catarina (UFSC)) 50% 56% To have work/life balance 48% To have an international career 33% 38% 35% To be competitively or intellectually challenged 37% To be dedicated to a cause or to feel that I am serving a greater good 29% 36% 35% To be secure or stable in my job To be entrepreneurial or creative/innovative To be a leader or manager of people To be a technical or functional expert To be autonomous or independent 3 21% 32% 19% 26% 17% 18% 16% 15% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives THINK ABOUT: How do your students’ career goals differ from the priorities of other students? 35 3 Expected annual salary (BRL) Universidade Federal de Santa Catarina (UFSC) Total 38 330 32 904 SURVEY QUESTION: What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? PLEASE NOTE: How do salary expectations differ amongst the different groups? 36 3 Actual communication channels - Top 10 55% Employer websites 49% 45% TV advertisements 38% 35% 30% News websites advertisements 34% 32% Social networks/communities Advertisements in life style magazines & other periodicals News print media advertisements Outdoor/billboard advertisements 25% 22% 21% 21% 18% 13% Career guides/books 16% 19% University press & student organisation publications 15% 19% Employer sponsored event 15% 13% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: Which communication channels do employers use to communicate with your students? 37 4 University Report Employer rankings 38 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2010 38 Copyright Universum2011 2010 Copyright Universum Considered employer ranking - Universidade Federal de Santa Catarina (UFSC) - Top 30 Employer Google Editora Abril Petrobras Rede Globo Nestlé Apple Banco do Brasil Microsoft Gol Transportes Aéreos Sony Vale Eletrobrás Heineken The Coca-Cola Company Johnson & Johnson Rank Percent Employer 1 2 3 4 5 6 7 8 9 9 9 12 13 14 15 55,43% 48,57% 44,57% 44,00% 37,71% 36,57% 36,00% 30,86% 28,57% 28,57% 28,57% 28,00% 26,86% 25,71% 23,43% L'Oréal Nokia TAM Airlines adidas Banco Bradesco Itaú Unibanco PepsiCo Grupo Santander Sadia Embraer Philips Dell HSBC Kraft Foods Ambev Rank Percent 15 17 17 19 19 19 19 23 23 25 25 27 28 28 30 23,43% 22,29% 22,29% 21,71% 21,71% 21,71% 21,71% 21,14% 21,14% 20,00% 20,00% 19,43% 18,86% 18,86% 18,29% 4 SURVEY QUESTION: Below is a list of employers. Which of these employers would you consider working for? If your favorite employer is not listed, you may add it into the bottom of the list as "Other Employer 1" or "Other Employer 2”. THINK ABOUT: • Do students consider employers that are recruiting on your campus and with whom you may cooperate? • Are important partners or sponsors of your university missing in this ranking? 39 Ideal employer ranking - Universidade Federal de Santa Catarina (UFSC) - Top 20 Employer Google Editora Abril Rede Globo Petrobras Apple Banco do Brasil Microsoft The Coca-Cola Company Nestlé Vale Rank Percent Employer 1 2 3 4 5 6 7 8 9 9 38,41% 34,15% 27,44% 26,22% 20,73% 14,02% 12,80% 11,59% 10,37% 10,37% adidas Gol Transportes Aéreos L'Oréal Eletrobrás TAM Airlines Heineken LVMH Ambev Embraer Johnson & Johnson Rank Percent 11 12 12 14 14 16 16 18 18 18 8,54% 7,32% 7,32% 6,71% 6,71% 6,10% 6,10% 5,49% 5,49% 5,49% 4 SURVEY QUESTION: Please select five employers from the list below for which you would most like to work - your five Ideal Employers. Please select 1-5 companies. THINK ABOUT: Which of the potential employers from the considered ranking are not short-listed by your students? 40 Potential applicants’ ranking - Universidade Federal de Santa Catarina (UFSC) - Top 10 Employer Petrobras Google Editora Abril Rede Globo Apple Rank Percent 1 2 3 3 5 9,55% 9,09% 7,73% 7,73% 5,00% Employer Banco do Brasil Vale Microsoft The Coca-Cola Company Eletrobrás Rank Percent 6 7 8 9 10 4,09% 3,64% 3,18% 2,73% 2,27% 4 SURVEY QUESTIONS: • Please select five employers from the list below for which you would most like to work - your five Ideal Employers. • Have you or will you apply to these employers? THINK ABOUT: Are there big differences in comparison to the Ideal Employer ranking? 41 4 Ideal employer ranking - Total - Top 20 Employer Google Editora Abril Rede Globo Petrobras Apple Banco do Brasil Vale The Coca-Cola Company Microsoft TAM Airlines Rank Percent Employer 1 2 3 4 5 6 7 8 9 10 30,60% 30,58% 28,35% 25,42% 17,63% 15,32% 12,76% 11,03% 9,55% 9,38% Nestlé Unilever Sony Ambev Embraer adidas Grupo Santander L'Oréal Banco Bradesco Itaú Unibanco Rank Percent 11 12 13 14 15 16 17 18 19 20 9,30% 6,42% 6,09% 5,36% 5,29% 5,25% 5,07% 4,53% 4,48% 4,32% SURVEY QUESTION: Please select five employers from the list below for which you would most like to work - your five Ideal Employers. Please select 1-5 companies. THINK ABOUT: Which of the potential employers from the considered ranking are not short-listed by your students? 42 4 Top findings - Employer rankings - Total Ideal Employer ranking: High Achievers’ ranking: 1. Google 2. Editora Abril 3. Rede Globo 4. Petrobras 5. Apple 1. Editora Abril 2. Rede Globo 3. Google 4. Petrobras 5. Apple Considered Employer ranking: Potential Applicants’ ranking: 1. Google 2. Editora Abril 3. Rede Globo 4. Petrobras 5. Apple 1. Editora Abril 2. Rede Globo 3. Google 4. Petrobras 5. Banco do Brasil 43 5 University Report Students’ employer preferences 44 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2010 44 Copyright Universum Copyright Universum 2011 2010 5 The Drivers of Employer Attractiveness Employer Reputation & Image Job Characteristics - The attributes of the employer as an organisation - The contents and demands of the job, including the learning opportunities provided by the job • Attractive/exciting products and services • Fast-growing or entrepreneurial • Financial strength • Good reputation • High ethical standards • High level of Corporate Social Responsibility • Innovative products and services • Inspiring top management • Market success • Prestige • A variety of assignments • An attractive geographic location • Challenging work • Control over my working hours • Flexible working conditions • High level of responsibility • Opportunities for international travel • Opportunities for relocation abroad • Professional training and development • Secure employment People & Culture Remuneration & Advancement Opportunities - The social environment and attributes of the work place - The monetary compensation and other benefits, now and in the future • Has a culture that is accepting towards minorities • Has a culture that respects my individuality • Has a culture that supports equality between the sexes • Has leaders who will support my development • Offers a comfortable physical work environment • Offers a creative and dynamic work environment • Offers a friendly work environment • Offers interaction with international clients and colleagues • Recruits only the best talent • Will enable me to have good work/life balance • Clear path for advancement • Competitive base salary • Competitive benefits • Good possibilities for rapid promotion • Good prospects for high future earnings • Good reference for future career • Leadership opportunities • Overtime pay/compensation • Performance-related bonus • Sponsorship of future education PLEASE NOTE: The framework is developed together with professor Paula Caligiuri, Director of the Center for HR Strategy at Rutgers University. Based on specific research within HR, as well as focus groups and general communication with both our clients and students. 45 5 The Drivers of Employer attractiveness - Importance of each driver 21% Employer Reputation & Image Employer Reputation & Image Job Characteristics People & Culture Remuneration & Advancement Opportunities 22% 26% Job Characteristics 25% 27% People & Culture 27% Remuneration & Advancement Opportunities 25% 25% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance 46 The Drivers of Employer attractiveness - Employer Reputation & Image 42% 42% High ethical standards 33% 31% 27% Market success 33% 27% 28% Innovative products and services Financial strength Fast-growing or entrepreneurial Remuneration & Advancement Opportunities 27% Good reputation Inspiring top management People & Culture Job Characteristics 35% Attractive/exciting products and services Prestige Employer Reputation & Image 46% 50% High level of Corporate Social Responsibility 5 21% 23% 20% 15% 18% 19% 14% 16% SURVEY QUESTION: Employer Reputation & Image refers to the attributes of the employer as an organisation. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives Universidade Federal de Santa Catarina (UFSC) Total 47 The Drivers of Employer attractiveness - Employer Reputation & Image (this year vs. last year) 46% High level of Corporate Social Responsibility 42% People & Culture 32% Remuneration & Advancement Opportunities 35% 32% Attractive/exciting products and services 33% 28% Good reputation 27% Market success 39% 27% Innovative products and services 33% Prestige 21% 20% Inspiring top management 20% 21% Fast-growing or entrepreneurial Job Characteristics 35% High ethical standards Financial strength Employer Reputation & Image 5 18% 26% 14% 18% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: SURVEY Reputation QUESTION:Employer Reputation & Image of refers to the attributes of the employer as an organisation. My ideal Employer & Image refers to the attributes the employer as an organisation. employer is associated Which attributes do you with: perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 48 5 The Drivers of Employer attractiveness - Job Characteristics 43% Opportunities for international travel Job Characteristics Remuneration & Advancement Opportunities 40% 39% 35% Secure employment 41% 31% Opportunities for relocation abroad 24% Flexible working conditions 29% 28% High level of responsibility 22% 28% 19% 17% A variety of assignments Control over my working hours People & Culture 36% Challenging work An attractive geographic location Employer Reputation & Image 53% 55% Professional training and development 7% 11% 4% 5% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 49 5 The Drivers of Employer attractiveness - Job Characteristics (this year vs. last year) Professional training and development 43% 40% Remuneration & Advancement Opportunities 35% 33% Secure employment Opportunities for relocation abroad 31% 25% Flexible working conditions 29% 31% 22% 26% High level of responsibility Control over my working hours People & Culture 40% 33% Challenging work An attractive geographic location Job Characteristics 65% Opportunities for international travel A variety of assignments Employer Reputation & Image 53% 19% 10% 7% 13% 4% 5% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEYQUESTION: QUESTION: SURVEY JobCharacteristics Characteristicsrefers refersto tothe thecontent contentand anddemands demandsof ofthe thejob, job,including includingthe thelearning learningopportunities opportunitiesprovided providedby bythe thejob. job. Job My ideal employer associated Which attributes do is you perceive with: as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 50 5 The Drivers of Employer attractiveness - People & Culture 52% 54% Offers a creative and dynamic work environment Employer Reputation & Image 48% 51% Will enable me to have good work/life balance People & Culture 34% 35% Offers interaction with international clients and colleagues 31% 25% Offers a friendly work environment 30% Has a culture that respects my individuality 21% 16% Offers a comfortable physical work environment Has a culture that is accepting towards [underrepresented] minorities Recruits only the best talent Remuneration & Advancement Opportunities 48% 44% Has leaders who will support my development Has a culture that supports equality between the sexes Job Characteristics 23% 10% 18% 9% 12% 8% 7% SURVEY QUESTION: People & Culture refers to the social environment and attributes of the work place. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives Universidade Federal de Santa Catarina (UFSC) Total 51 5 The Drivers of Employer attractiveness - People & Culture (this year vs. last year) 48% 49% Will enable me to have good work/life balance 31% 28% Offers a friendly work environment 30% Has a culture that respects my individuality 19% 16% Offers a comfortable physical work environment Recruits only the best talent Remuneration & Advancement Opportunities 34% 34% Offers interaction with international clients and colleagues Has a culture that is accepting towards [underrepresented] minorities People & Culture Job Characteristics 48% 47% Has leaders who will support my development Has a culture that supports equality between the sexes Employer Reputation & Image 52% 50% Offers a creative and dynamic work environment 26% 10% 14% 9% 6% 8% 8% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEY QUESTION: SURVEY QUESTION: People & Culture refers to the social environment and attributes of the work place. Peopleattributes & Culturedorefers to the social environment and attributes of the work place. My ideal employer is associated with: Which you perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 52 The Drivers of Employer attractiveness - Remuneration & Advancement Opportunities Good reference for future career Good prospects for high future earnings 41% 40% Sponsorship of future education 36% 41% 27% 22% Competitive base salary 19% 22% Performance-related bonus Overtime pay/compensation Remuneration & Advancement Opportunities 32% 31% Leadership opportunities Competitive benefits People & Culture Job Characteristics 34% 32% Clear path for advancement Good possibilities for rapid promotion Employer Reputation & Image 52% 57% 5 13% 15% 10% 12% 8% 11% Universidade Federal de Santa Catarina (UFSC) Total SURVEY QUESTION: Remuneration & Advancement Opportunities refer to monetary compensation and other benefits, now and in the future. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 53 5 The Drivers of Employer attractiveness - Remuneration & Advancement Opportunities (this year vs. last year) Good reference for future career 41% 44% Good prospects for high future earnings 32% 32% Leadership opportunities 27% 27% Competitive base salary 19% 24% Performance-related bonus Overtime pay/compensation Remuneration & Advancement Opportunities 34% 32% Clear path for advancement Competitive benefits People & Culture Job Characteristics 36% 34% Sponsorship of future education Good possibilities for rapid promotion Employer Reputation & Image 52% 50% 13% 17% 10% 12% 8% 9% Universidade Federal de Santa Catarina (UFSC) 2011 Universidade Federal de Santa Catarina (UFSC) 2010 SURVEYQUESTION: QUESTION: SURVEY Remuneration&&Advancement AdvancementOpportunities Opportunitiesrefer referto tomonetary monetarycompensation compensationand andother otherbenefits, benefits,now nowand andininthe thefuture. future. My ideal Remuneration employer is associated Which attributes do you with: perceive as the most attractive? Pleaseselect selectaamaximum maximumof ofthree threealternatives alternatives Please 54 5 Top findings - Students’ employer preferences Students were asked to rate the importance of the four Drivers of Employer Attractiveness by dividing 100 points between the drivers in accordance with how important they perceive them. Universidade Federal de Santa Catarina (UFSC) Total Top 5 - Overall most important attributes: Top 5 - Overall most important attributes: 1. Offers a creative and dynamic work environment (People & Culture) 1. Offers a creative and dynamic work environment (People & Culture) 2. Good reference for future career (Remuneration & Advancement Opportunities) 2. Professional training and development (Job Characteristics) 3. 3. Professional training and development (Job Characteristics) Good reference for future career (Remuneration & Advancement Opportunities) 4. Has leaders who will support my development (People & Culture) 4. Will enable me to have good work/life balance (People & Culture) 5. High level of Corporate Social Responsibility (Employer Reputation & Image) 5. High level of Corporate Social Responsibility (Employer Reputation & Image) This is the importance of all the 40 attributes in relationship to how important the students think its driver is. This analysis gives a summarised 360 degree view of what influences employer attractiveness. 55 6 University Report Global top findings 56 Universidade Federal de Santa Catarina (UFSC) Humanities/Liberal Arts/Education Copyright Universum 2009 56 Copyright Universum2011 2009 Copyright Universum 6 Importance of the drivers of employer attractiveness by region – Business students Employer Reputation & Image Remuneration & Advancement Opportunities 19,8% People & Culture 20,9% 27,4% 25,5% 24,3% 31,6% 27,6% Job Employer Attractiveness Characteristics 23,3% Nordic Russia Europe America Asia 20,4% 21,8% 27,8% 27,0% 22,6% 24,8% 25,0% 26,5% 24,9% 26,5% 26,8% 25,8% South Africa 24,2% 23,5% 28,4% 23,9% SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance Source: Universum Student Survey 2010 conducted in 24 countries worldwide 57 6 Importance of the drivers of employer attractiveness by region – Engineering students Employer Reputation & Image Remuneration & Advancement Opportunities 19,0% People & Culture 20,8% 28,6% 24,3% 25,0% 32,4% 28,4% Job Employer Attractiveness Characteristics 21,8% Nordic Russia Europe America Asia 20,2% 22,1% 28,5% 26,6% 22,2% 24,7% 27,5% 26,1% 26,3% 26,1% 25,5% 24,2% South Africa 24,6% 25,8% 26,8% 22,8% SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance Source: Universum Student Survey 2010 conducted in 24 countries worldwide 58 The most attractive industries by region – Business students 6 1. Marketing/ advertising 2. Management consulting 3. Entertainment/media/public relations 1. Marketing/ advertising 2. Management consulting 3. Investment banking 1. Marketing/ advertising 2. Commercial banking 3. Financial services Nordic Russia Europe Asia America 1. Commercial banking 2. Management consulting 3. Auditing/ accounting/ taxation (corporate) 1. Accounting (public) 2. Financial services 3. Marketing/ advertising South Africa 1. Accounting (public) 2. Auditing/ accounting/ taxation (corporate) 3. Financial services Source: Universum Student Survey 2010 SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives conducted in 24 countries worldwide 59 The most attractive industries by region – Engineering students 6 1. Engineering consulting 2. Energy/power 3. Environmental/conservation 1. Energy/power 2. Engineering/manufacturing 3. Aerospace/defense 1. Engineering/manufacturing 2. Energy/power 3. Construction Nordic Russia Europe Asia America 1. Engineering/manufacturing 2. Engineering consulting 3. Energy/power 1. Engineering/manufacturing 2. Engineering consulting 3. Energy/power 1. Engineering/manufacturing 2. Electronics 3. Automotive South Africa Source: Universum Student Survey 2010 SURVEY QUESTION: In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives conducted in 24 countries worldwide 60 6 Top 3 career goals by region – Business students 1. To have work/life balance 2. To be competitively or intellectually challenged 3. To be secure or stable in my job 1. To have work/life balance 2. To be competitively or intellectually challenged 3. To have an international career America Nordic Russia Europe Asia 1. To have work/life balance 2. To be autonomous or independent 3. To be a leader or manager of people 1. To have work/life balance 2. To be secure or stable in my job 3. To be a leader or manager of people 1. To have work/life balance 2. To be secure or stable in my job 3. To be a leader or manager of people South Africa 1. To be a leader or manager of people 2. To be entrepreneurial or creative/innovative 3. To be secure or stable in my job Source: Universum Student Survey 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives conducted in 24 countries worldwide 61 6 Top 3 career goals by region – Engineering students 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged Nordic Russia Europe Asia America 1. To have work/life balance 2. To be secure or stable in my job 3. To be competitively or intellectually challenged South Africa 1. To be a technical or functional expert 2. To have work/life balance 3. To be secure or stable in my job 1. To be a technical or functional expert 2. To have work/life balance 3. To be a leader or manager of people 1. To be a technical or functional expert 2. To be a leader or manager of people 3. To be competitively or intellectually challenged Source: Universum Student Survey 2010 SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives conducted in 24 countries worldwide 62 Top 3 preferred communication channels by region – Business students 6 1. Career fairs 2. Employer websites 3. Acquaintances employed by the company/organisation 1. Employer websites 2. Internship/co-op programs/work placement 3. Employer presentations on campus Nordic America Russia Europe Asia 1. Career fairs 2. Internship/co-op programs/work placement 3. Employer websites South Africa 1. Employer presentations on campus 2. Career websites/Internet job boards 3. Internship/co-op programs/work placement 1. Employer presentations on campus 2. Career fairs 3. Acquaintances employed by the company/organisation 1. Employer websites 2. Internship/co-op programs/work placement 3. Career websites/Internet job boards Source: Universum Student Survey 2010 SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives conducted in 24 countries worldwide 63 6 Top 3 preferred communication channels by region – Engineering students 1. Employer websites 2. Career fairs 3. Employer presentations on campus 1. Employer websites 2. Internship/co-op programs/work placement 3. Employer presentations on campus America Nordic Russia Europe Asia 1. Career fairs 2. Internship/co-op programs/work placement 3. Employer presentations on campus South Africa 1. Employer websites 2. Employer presentations on campus 3. Internship/co-op programs/work placement 1. Employer websites 2. Employer presentations on campus 3. Internship/co-op programs/work placement 1. Career websites/Internet job boards 2. Career fairs 3. Advertisements on the Internet Source: Universum Student Survey 2010 SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives conducted in 24 countries worldwide 64 Our offering to academic institutions Research on student career & employer preferences Online career & employer videos for students Career resource site for students & customized to your needs Market your master programmes to students worldwide For more information on our offerings, please contact [email protected] 65