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National Knowledge Commission Release of e-Governance Recommendations 8th May 2006 TERMS OF REFERENCE Build excellence in the educational system to meet the knowledge challenges of the 21st century and increase India’s competitive advantage in fields of knowledge Promote creation of knowledge in S&T laboratories Improve the management of institutions engaged in intellectual property rights Promote knowledge applications in agriculture and industry Promote the use of knowledge capabilities in making government an effective, transparent and accountable service provider to the citizen and promote widespread sharing of knowledge to maximize public benefit NKC MEMBERS Sam Pitroda Pushpa Bhargava Nandan Nilekeni Deepak Nayyar Ashok Ganguly Jayati Ghosh Andre Beteille Pratap Bhanu Mehta ORGANIZATION PM CHAIRMAN MEMBERS SUPPORT STAFF MINISTRIES / STATES PLANNING COMMISSION NKC KNOWLEDGE PENTAGON ACCESS Knowledge CONCEPTS APPLICATIONS CREATION SERVICES ACCESS TO KNOWLEDGE Increase Reach & Opportunities Literacy Affirmative action Knowledge delivery • Libraries • Networks National Web-based Portals • Water, Energy, Environment, Health, Education, Citizen Rights Language/Translation KNOWLEDGE CONCEPTS All levels and forms of education Elementary Secondary Vocational University Professional Research Continuous Learning Distance Learning KNOWLEDGE CREATION Taking the lead in generating new knowledge Science & Technology Innovation Workshops Entrepreneurship Training IPRs and regulatory framework Venture capital India - A global destination for R&D KNOWLEDGE CREATION (contd.) Creation of new institutions, such as • National Science Foundation • National Social Science Foundation • Centre for Disease Control Modernization of existing institutions • Bureau of Indian Standards • Public Health Systems • Government Data Collection KNOWLEDGE APPLICATIONS Agriculture Information and Knowledge flow to farmers Extension services Supply chains New sources of earning Value addition through new technologies Financial services for farmers Storage and transport Value chain to the market place KNOWLEDGE APPLICATIONS Rural Sector & SMEs Skill development Technologies Market access Inputs Access to credit Remove knowledge disparities KNOWLEDGE APPLICATIONS Traditional Knowledge Documentation, standardization, validation, dissemination and utilization in • Agriculture Eg. Water harvesting • Medical and health care Eg. Plant-based drugs • Art and culture Eg. Folk music and rural crafts KNOWLEDGE SERVICES eGOVERNANCE For what? • Reduce transaction costs and transaction time • Improve reach and quality of public services • Increase transparency of government functioning and empower citizens • Reengineer processes to increase efficiency and productivity • Ensure right people get the benefits NKC RECOMMENDATIONS ON eGOVERNANCE Basic philosophy eGovernance is more about an opportunity for administrative reforms than merely about electronics and information technology and infrastructure. RECOMMENDATIONS 1. Government process re-engineering before any computerization • Current e-gov initiatives are simply computerizing old processes. • Essential to first redesign government processes with a citizen focus. • Replace old mistrust and control regime with hassle-free enablement of citizens, businesses, producers and consumers. Processes 2. Identify and Simplify 10 to 20 Important Processes and Services, starting with • • • • Birth Certificate Death Certificate Proof of Residence Ration Card/ID Card Each state should implement these processes in concert, and learn from each other. Standards 3. Common Standards • Current State-level initiatives are fragmented. • Many programmes are vendor-driven, hardware-centric and not scalable. • Critical to develop and implement standards uniformly over all States and Central Ministries and functions. Past Experiences 4. Best Practices and Lessons from the Past • Great deal of work has been done in Central Ministries & State Governments. • These can feed into the design of nationwide best practices. • Immense amount of existing govt. data also needs to be digitized & made public. Infrastructure 5. National Infrastructure • Nationwide secure broadband infrastructure and associated hardware, software and hosting facilities with easy access at all levels. • Principles: user pays, public-private investment, mutual accountability and efficiency. • Led by Central Govt. for high level of security, uniformity and standards. Web-based Services 6. Web-based Services • State governments use templates created by the central government. • Private sector involvement in accessinfrastructure. • Business models for user-fee collection to ensure sustainability and adaptibility. • Public institutions put public data on the web. Open Source 7. Open Source • Both for software implementations and standards, wherever possible. • Advantages Cost-effective solutions Open software products/standards Greater scalability Minimisation of delays caused by repeat tendering Chief Information Technology Officer 8. Specialist CITO • Every State and major Central govt. dept. must create an empowered Chief Information Technology Officer. • CITO skills must be in domain subject and IT. • Open recruitment and market salary • Three-year contract, renewal based on performance. Programmes 9. New National Programmes • New govt. programmes (Bharat Nirman, Rural Employment Guarantee Scheme,) must begin with well engineered e-gov implementation and web interface. • Invest 1-2% of national programme budget on e-governance processes and infrastructure • Impact: Speedy delivery, productivity, efficiency Organisation 10. Focused Organisation • Central org. operating in mission mode with facilitation from the CIT Ministry. • Full autonomy and accountability to implement the national e-governance plan in 3-5 years. • CEO, Board of members comprising IT industry and govt. representatives, multiplicity of stakeholders and diverse domain expertise. Functions Functions of the Central Organisation • Administrative reforms related to process reengineering. • Provide and maintain common national ICT infrastructure. • Leadership and implementation framework with immediate focus on mission mode projects. • Neutral consulting framework and standards for e-governance in consultation with CITOs.