Transcript Document

Traveler Safety & Security – What can we do?
Mark Donohue, iJET International
May 18, 2015
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Operate Globally with Confidence
Washington. London. Singapore
iJET International
185 Admiral Cochrane Drive
Annapolis, MD 21401
www.iJET.com
Will it get better?
(C) IJET International, Inc. All rights reserved.
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Continued Global Civil Threats
TIMELINE
2009
2010
2011
2012
2013
South Sudan
Yemen
Kyrgyzstan
Thailand
Syrian Civil
War Iraq
Egypt
Eurozone
Crisis
Yemen
Middle East
North Korean
Turkey
Ukraine
Paris
Yemen
2014/2015
(C) IJET International, Inc. All rights reserved.
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The long-term
outlook…
(C) IJET International, Inc. All rights reserved.
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MEGA TRENDS
Technological
Innovations
Globalization
of Business
2030
Rise of China
Increasing
Frequency
& Severity
Instability
in Arab
World
Growing
Food, Water &
Energy
Competition
Demographic
Changes
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What should we
do?
(C) IJET International, Inc. All rights reserved.
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Travel Risk Management (TRM)
… is a well defined process to identify risks, prepare
travelers pre-trip, monitor threats, and respond to
incidents as they arise.
Feedback
Planning
Training
Proactive
24x7
Monitoring
Incident
Response
Reactive
Multidisciplinary Process
TRAVEL
SECURITY
 Advisor and knowledge
base
 Books trips and handles
travel issues
 Provides reporting
HR/LEGAL
 Responsible for all
employees
 Policy & procedures
 Corporate insurance
programs
 Risk assessment
 Crisis & evacuation plans
 Emergency contact info
 Global response
MEDICAL
Traveler
 Pre-trip health planning
 Immunizations
 Medical assistance
& evacuations
How do we keep
travelers safe?
(C) IJET International, Inc. All rights reserved.
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PREPARE: Training
Three levels of Training:
• LEVEL I – Traveler /
Employee
• LEVEL II – Professional /
Advisor
• LEVEL III – Incident
Management Team
PREPARE: Travel Intelligence®
PREPARE: Insurance and Assistance
Who does the Traveler turn
to for help?
• Insurance – Medical &
Security
• International Help
Numbers
• Embassy Information
MONITOR: 24x7
• Automated Process for
Each Trip
• 24x7 Monitoring of
Threats or Hazards
• Push Information Directly
to Traveler and Advisor
RESPOND: Are Travelers on their Own?
• Depend on Assistance
Providers
• Maintain
communications –
mobile and social
media
• Connect with family
and friends
• Major Events?
• What is the Travel
Department Role?
• Incident Management
Plan?