Transcript Document
1 | © 2011 Oracle Corporation – Proprietary and Confidential ORACLE PRODUCT LOGO Oracle WebCenter Content Presenting with Overview 2 | © 2011 Oracle Corporation – Proprietary and Confidential LOGO Agenda • The Unstructured Information Problem & How ECM Solves It • Oracle WebCenter Content for Business Processes • Oracle WebCenter Content as Infrastructure • What the Market is Saying About Oracle WebCenter Content • Q&A 3 | © 2011 Oracle Corporation – Proprietary and Confidential The Information Explosion Documents, Images, Voice, Video, IM, Email… 4 | © 2011 Oracle Corporation – Proprietary and Confidential Content Challenges Unmanaged, Multiple Silos, Disconnected… Reduce Costs 5 | © 2011 Oracle Corporation – Proprietary and Confidential Gain Efficiencies Reduce Risk How Are Businesses Solving These Problems Today? …with Enterprise Content Management (ECM): For Users: By integrating ECM within the context of business processes 6 | © 2011 Oracle Corporation – Proprietary and Confidential For IT: By implementing ECM as core infrastructure with shared services Enterprise Content Management Benefits Reduce Costs • Reduce / eliminate printing, shipping & storage costs • Reduce software maintenance fees & leverage skill-sets • Automate tasks and business processes Gain Efficiencies • Single source of truth - “master content mgmt” • Streamline business processes and collaboration • More complete and faster access to information Reduce Risk • Improve consistency and auditability • Comply with business policies and regulations • Ensure content security & manage company brand Create Value • Improve business agility • Optimize revenue – improve cross-selling & up-selling; enabling your channels; improve customer retention 7 | © 2011 Oracle Corporation – Proprietary and Confidential Oracle WebCenter Content Complete, Open & Integrated 8 | © 2011 Oracle Corporation – Proprietary and Confidential Oracle WebCenter Content For Business Processes 9 | © 2011 Oracle Corporation – Proprietary and Confidential Oracle WebCenter Content Creating Content-Centric Business Solutions 10 | © 2011 Oracle Corporation – Proprietary and Confidential ECM Directly From Your Desktop Document Management for Microsoft Office & Windows Explorer • • • • • Check-in/out Versioning Tagging Managed links Smart productivity folders • Drag ‘n drop • Metadata pop-ups 11 | © 2011 Oracle Corporation – Proprietary and Confidential ECM Directly from Web Sites & Custom Web Apps Web Content Management • Empower users to manage Websites • Eliminate IT bottlenecks • Multi-site management • ‘One-click’ content publishing in Web apps 12 | © 2011 Oracle Corporation – Proprietary and Confidential ECM Directly from Applications Oracle E-Business Suite, PeopleSoft, Siebel & Industry Applications • Check-in/out • Versioning • Tagging 13 | • Renditions • Integrated Capture © 2011 Oracle Corporation – Proprietary and Confidential ECM Directly from Business Solutions Transactional Content Management for Financials 14 | © 2011 Oracle Corporation – Proprietary and Confidential ECM Directly from Portals & Composite Apps Integration with Oracle WebCenter Portal • Leverage a pre-integrated, centralized content repository for portals and composite applications • Expose full set of document library services: • • • • • 15 | Check-in/out Versioning Metadata Renditions Etc. © 2011 Oracle Corporation – Proprietary and Confidential ECM for Images, Audio & Video Digital Asset Management • Protects valuable visual assets: • Logos/Branding, Corporate Images/Illustrations, Flash • Manages all file types: • EPS, JPEG, TIFF, BMP, SWF, Quicktime, Real, WMA, AVI, MP3 • Multiple renditions, multiple uses: • Web, Lo/Hi Res Print, Color/B&W • Easy search and retrieval • Thumbnails, storyboards, and closed caption 16 | © 2011 Oracle Corporation – Proprietary and Confidential ECM for Corporate & Legal Compliance Records Management • “In-place” management of content • Manage file plans, policies, and business rules from a central console • DoD 5015.2 certified electronic and physical records management • Comply with regulations (e.g. FOIA, HIPAA, Sarbanes Oxley, etc.) 17 | © 2011 Oracle Corporation – Proprietary and Confidential Oracle WebCenter Content As Infrastructure 18 | © 2011 Oracle Corporation – Proprietary and Confidential Why ECM as Infrastructure? • Better manage & reduce costs • Reuse of customizations & processes • Reuse existing models for attributing costs to different departments & divisions • Better manage overall costs related to content • Reduce costs by concentrating skill-sets to one team • Ensure consistent policies & services • Up-time / SLA • System & content back-up / recovery • Security applied uniformly (policies, patches) • Retention policies can be applied uniformly 19 | © 2011 Oracle Corporation – Proprietary and Confidential Rationalize Content Silos ECM as a Shared Service WEBCENTER CONTENT 20 | © 2011 Oracle Corporation – Proprietary and Confidential Federate & Consolidate Policy Management Enterprise-class Records Management • Apply policies in place to any content in any system • Consolidate records • Electronic & physical records • DoD 5015 chapter 2 & 4 certified Discovery Services Oracle Central Policy Management WebCenter Records Manager Content Adapter Email Archive Physical Notification Adapter Records Services Services Manager Adapter Adapter Adapter Adapter 3rd File Servers Microsoft SharePoint Generic Party ECM Adapter Oracle 21 | © 2011 Oracle Corporation – Proprietary and Confidential Extreme Performance & Scalability WebCenter Content & Exadata • Single system for all uses • Imaging, digital asset mgmt, collaborative document sharing, Web site delivery • Configurable fast-check-in services • Trigger high volume ingestion features per use case or content item Benchmark Results: • 179 million docs / day • Two Node Content Server + Exadata DB Machine; Half Rack Hardware 22 | © 2011 Oracle Corporation – Proprietary and Confidential Strategic ECM The Right Solution for Oracle Customers Oracle WebCenter Content • Fully-integrated within Fusion Middleware: WebLogic Server, BPM Suite, Identity Mgmt • Default content repository for Oracle Applications Unlimited & Fusion Applications • Comprehensive ILM with Secure Files and Sun Storage Archive Management • Extreme Performance and Scale with Exadata Database Machine 23 | © 2011 Oracle Corporation – Proprietary and Confidential WebCenter Content: What the Experts Say Leader in ECM Gartner ECM Magic Quadrant, Oct 2009 24 | © 2011 Oracle Corporation – Proprietary and Confidential Forrester ECM Suites Wave, Nov 2009 Customer Success Eaton Corporation • Powers 100+ Web sites for product & service information Oracle WebCenter Content • Leverages single system & architecture for internal & external Fairview Healthcare • Supports 14+ Web sites sharing common theme • Delivers clinic, provider, service & heath information City of Minneapolis • Communication to citizens – city council, snow emergencies (multilingual), applying permits, crime report distribution… • One infrastructure supports .com, intranet, RM and imaging 25 | © 2011 Oracle Corporation – Proprietary and Confidential Customer Success • Image-enabled Oracle E-Business Suite Payables Oracle WebCenter Content • Achieved ROI of 180% • Payback in 6 months ($521,000+ annual benefit) • Image-enabled Oracle E-Business Suite Payables & iExpense • Projected to cut Cox’s invoice and expense processing costs by 50% • Projected that Cox will recognize additional vendor discounts of $300K per year • • • • 26 | Immediate access & security to all HR records via E-Business Suite Eliminated storage costs Lower risk of security breaches Regulatory compliance - access to personnel records © 2011 Oracle Corporation – Proprietary and Confidential Oracle WebCenter Content • Simple, Smart & Scalable Infrastructure – Low cost of ownership – Effective standardization • Foundation for Business Solutions – Fits the way users’ work – Pre-integrated with Microsoft and Oracle applications • Strategic – Complete, Open, & Integrated – Integral to next generation of Oracle Apps – Industry leader in ECM 27 | © 2011 Oracle Corporation – Proprietary and Confidential “Fastest Growing ECM Platform 2010” - IDC Q&A 28 | © 2011 Oracle Corporation – Proprietary and Confidential 29 | © 2011 Oracle Corporation – Proprietary and Confidential 30 | © 2011 Oracle Corporation – Proprietary and Confidential