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Section II.Appendix M Science at the heart of medicine Successful Strategies to Effectively Teach Medical Students TEACHING STAR Resident and Non-faculty Instructor Teaching Development Program Office of Medical Education Outline • Introduction • What Makes A “Good” Teacher? • Effective Teaching Strategies • Avoiding Mistreatment of Medical Students • Summary, Questions, and Einstein Resources Science at the heart of medicine 7/17/2015 | 1 Objectives By the end of this session, participants will be able to: 1.Describe the roles and attributes of a “good” teacher. 2.Review how to set clear expectations for students. 3.Review the six steps of teaching micro-skills. 4.Identify principles of effective feedback. 5.Describe how to avoid mistreatment of medical students. Science at the heart of medicine 7/17/2015 | 2 Introduction • Albert Einstein College of Medicine values the critical role which you play in the education of our medical students. • We want to present a few strategies to enhance your teaching and assessment skills with different learners in a variety of settings. Science at the heart of medicine 7/17/2015 | 3 Think back to your own experiences… • What makes a “good teacher? Science at the heart of medicine 7/17/2015 | 4 Teachers Are More Than Content Experts • The teacher as expert (relative to student). • The teacher as facilitator (leading students to active learning). • The teacher as person. • The teacher as role model. • The teacher as authority. • The teacher as socializing agent (promoting respectful interpersonal interactions). From McKeachie’s Teaching Tips, pp 278-287. Attributes of Exceptional Teachers 1. They know and understand their students well, teach to an appropriate level and are able to do what they expect of their students. 2. The teachers understand that effective learning produces a sustained influence on the way people think, act, and/or feel. 3. They understand the need for students to see the relevance of what they are learning. 4. They have a program of self-assessment that guides their own efforts and adaptations Derived and Adapted in part from Ken Bain, What the Best Teachers Do. Cambridge: Harvard University Press, 2004. pp15-21 (modified) Attributes of Exceptional Teachers 5. They communicate with their students in ways that keep their students actively thinking and defending their choices. 6. They try to create a natural critical learning environment that is comfortable and challenging. 7. They have a structured approach to provide specific, timely, corrective and reinforcing feedback to students. 8. They promote high standards and communicate clear expectations. Derived and Adapted in part from Ken Bain, What the Best Teachers Do. Cambridge: Harvard University Press, 2004. pp15-21 (modified) Science at the heart of medicine 7/17/2015 | 7 Effective Teaching Strategies • Set clear expectations • The 6 teaching micro-skills • Principles of feedback • Other teaching tips Science at the heart of medicine 7/17/2015 | 8 Set clear expectations with students • • • • • • • Before students arrive: > Review the learning objectives and any feedback/evaluation tools > Identify your own expectations of learners Introduce the students into the context of the learning environment Assess the students’ levels and backgrounds Meet with students to discuss course, learner's and your expectations for the rotation. Provide an overview of mutual learning objectives and tasks Establish individual/group ground rules > Manner of conduct, individual’s/member’s role, group dynamic, peer critique, individual’s/group trust and confidentiality Clarify individual/ group schedule Adapted from Tufts University Residents-as-Teacher Guide; North Carolina AHEC The Six Teaching Microskills 1. 2. 3. 4. 5. 6. Get a commitment Probe for supporting evidence Teach general rules Reinforce what was done right Correct mistakes Identify a learning plan Principles of Feedback • Frequent • Immediate • Specific behaviors rather than general attributes • Formative versus summative assessment • Balance between too little feedback versus too much • Appropriate setting Science at the heart of medicine So is this feedback? 7/17/2015 | 11 An Effective Feedback Framework Ask for the student’s self assessment Provide reinforcing feedback with specific examples 3. Provide corrective feedback with specific examples 4. Create a mutual action plan “What is one thing you would like to work on?” “How are you going to work on that?” 5. Ask for reciprocal feedback “Do you have any feedback for me?” 1. 2. Science at the heart of medicine 7/17/2015 | 12 Other Teaching Tips for Success • Three second rule: Allow learner 3 seconds to respond before teaching • • • • Share your thought process out loud Identify teachable moments Be flexible Be enthusiastic about teaching, your profession and professional development • Model humility Science at the heart of medicine 7/17/2015 | 13 Student Mistreatment Any instance in which the student was treated badly or abused in any way. Obvious examples: • Threat of harm or being physically abused • Sexual mistreatment • Offensive remarks or having grades lowered based on one’s gender, racial, ethnic, religious identity or sexual orientation • Threat of grading and other forms of assessment as reward or punishment for inappropriate requests Science at the heart of medicine 7/17/2015 | 14 Student Mistreatment: The gray zone • Public belittling or humiliation • Being asked to perform services unrelated to patient care • Assignment of duties as punishment rather than education • Teacher-learner relationships Science at the heart of medicine 7/17/2015 | 15 Reporting Mistreatment • Einstein has adopted a policy of Zero Tolerance • Web-based reporting for students • Ombudsman panel comprised of faculty and students will investigate all allegations. • All incidents will be addressed with the alleged perpetrator and his or her direct supervisor. Science at the heart of medicine 7/17/2015 | 16 Examples of Reported Mistreatment Scenario 1 Scenario 2 Scenario 3 Adapted from Fried et. al, “Eradicating medical student mistreatment: a longitudinal study of one institution’s efforts.” Academic Medicine. 2012 Sep;87(9): 1191-8. Science at the heart of medicine 7/17/2015 | 17 Avoiding Student Mistreatment: Shared Accountability • Treating others with respect is what its all about • Everyone should be held to the same standards • View this as the “appropriate culture”. • Be a leader. • Spread the word. Science at the heart of medicine 7/17/2015 | 18 INSERT ADDITIONAL MATERIALS HERE Science at the heart of medicine 7/17/2015 | 19 Summary • Remember to set clear and mutual expectations with medical students before the learning experience begins. • Use the micro skills framework in order to be a learner-centered teacher. • Promote life-long learning skills. • Provide frequent and clear feedback related to specific behaviors. • Avoid mistreatment of medical students and promote a positive learning environment. Science at the heart of medicine 7/17/2015 | 20 Einstein Online Teaching Development Resource Portal for Residents and Non-Faculty Teachers www.einstein.yu.edu/teachingstar Science at the heart of medicine 7/17/2015 | 21 Questions Science at the heart of medicine 7/17/2015 | 22 Please make sure to sign in attendance Science at the heart of medicine 7/17/2015 | 23 Thank you for teaching our medical students Science at the heart of medicine 7/17/2015 | 24