Transcript Document
BIOTECH SUPPLY CHAIN ACADEMY October 8-9, 2012 Crowne Plaza, Foster City, CA Sales & Operations Planning Kevin Pegels – Oct. 9, 2012 Introduction – Kevin Pegels ([email protected]) •Work History: • 3/2011 – Current: VP SCM Bayer Healthcare-Biotech • 3/2009 -3/2011: Sr. Director SCM Bayer Healthcare – Medical Devices • 6/2004 – 6/2009: Sr. Director SCM Clorox Company • 6/2002 – 6/2004 – Director SCM Levi Strauss & Co. • 6/1997 – 6/2002 – Director SCM in CPG Industry Deloitte Consulting • 6/1988 – 6/1995 – Manager Clorox Company •Education: • 1997: MBA Harvard University • 1988: B.S. Chemical Engineering Cornell University •Certifications/Publications • CPIM Certified • Published in Harvard Business Review & Supply Chain Exec. Board • Presentation Title • Date Agenda 1. S&OP – quick definition 2. S&OP at Bayer Healthcare-Biotech 3. S&OP – how to secure Sr. Management support 4. Q&A 7/16/2015 3 Sales & Operation Planning - General Sales & Operations Planning Process Demand Review S&OP Characteristics S&OP Four Step Process Demand Review Analysis · · · · · · · · POS Trends POS Forecast Shipments Orders Inventory Marketing Plans Sales Plans Forecast Accuracy Supply Review Demand Review Alignment KCDP Call · · · Key Customer Plans & Activities POS Trends Events Supply Review RCCP · · · Capacity Materials Transportation Item Review Consensus Mtg · · · · Business Update New Products Category Trends Key Customers Events Category S&OP · · · · Close-in execution Plant Schedule Transportation Shipping Dates GM S&OP Business Update · · · · · · Demand Summary - Major Drivers of Change - Key Events Consumption Trends Key Customer Updates KPI Review Supply Summary Risks & Opportunities Alignment Key Characteristics of S&OP Process · Cross-functional and integrated business process · Planning… proactive and forward looking · Data driven… decision making on risks/contingencies · Single common plan Business Update · · · · · · · Demand Summary - Major Drivers of Change - Key Events Consumption Trends Key Customer Updates KPI Review Supply Summary Risks & Opportunities P & L Update Alignment S&OP Process Key Principles Customer First • Key objective of process is to deliver optimal service to end customers/countries and meet commitments to the Business • “One” demand forecast drives financial and supply chain planning. Budget forecasts and S&OP forecasts should be “aligned” at each quarterly RF update.. • Identify potential risks/challenges early and develop contingency plans as required • Need to make timely decisions based on solid analytics and be committed to decisions. • Single source of the truth, data visibility and decision rationale clear across the organization • Clear to organization that S&OP process improves performance and adds value (KPIs) Single Forecast Be Proactive Decision Making Transparency Proven Process Biotech S&OP Process by Major Product Line STEP 5 STEP 4 STEP 2 Affiliate Demand Planning STEP 1 Data Gathering (Supply Network Planning) (APO) Saturday-Sunday Weekly Pre-Executive Meeting STEP 3 Communication / Verification Monday-Tuesday Supply Planning (Production Scheduling) Executive Meeting KPI Review, Capacity review, Launch Review, Identify escalation topics Tuesday-Thursday Thursday before Step-5 meeting KPI Review, Business Review, Capacity Review, Regulatory Review, Resolve escalation topics Last Thursday of every mth. Monthly Highlights: 1. S&OP process is co-owned by Supply Chain and Commercial Organization 2. S&OP process integrates weekly and monthly planning 3. Forward looking, normally 0-18 months 4. Focused on delivering KPIs, aligning supply/demand, and resolving business issues 5. Implemented in less than 6 months S&OP – how to secure Sr. Management Support 1. Develop and “Sell” Business Case: improved customer service, reduced inventory, reduced scrap, and aligned supply and demand to support business growth 2. Leverage improved forecast accuracy as critical metric and link to strong S&OP process 3. Cross-functional nature of process and shared process ownership among commercial and supply chain requires Sr. Management leadership 4. Leverage industry benchmarks and best practice case studies 5. Secure top Sr. leadership who can drive ownership top down through the organization 7/16/2015 7 Typical S&OP Benefits Global S&OP process has driven substantial benefits over the past few years 12 12 Inv. <=12 Mths. 10 9.5 8 6 6 4 2 0 Jun 2009 Inventory DOH are decreasing Dec 2009 Jun 2010 Excess/low shelf life inventory is decreasing In addition, customer service for the US and Europe has been above 98% target level in 16 out of past 18 months 7/16/2015 8