Transcript FDNY’s Project for Upgrading to State-Of-The

FDNY’s Project for Upgrading to
State-Of-The-Art Deployment Analysis
Disaster Preparedness Tools
Raj Nagaraj, Ph.D.
Vice President, Engineering
Deccan International
September 2006
Deccan International
Presentation Overview
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About Deccan International
The Big Apple overview
FDNY overview
Challenges faced
Project approach
CAD Analyst overview
ADAM overview
September 2006
Deccan International
Presentation Overview (Contd.)
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BARB overview
LiveMUM overview
Work done to date
Challenges faced in project
Conclusions
Questions
September 2006
Deccan International
About Deccan International
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Flagship software: CAD Analyst & ADAM
Clients: Fire Chiefs and EMS Managers
Goal: Optimal station & apparatus siting
Over 80 client depts. in US and Canada
Since 1995, based in San Diego, CA
Latest offering: LiveMUM for real time moveup recommendations
• Website: www.deccanintl.com
September 2006
Deccan International
The Big Apple Overview
September 2006
Deccan International
The Big Apple Overview
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In 1898, five boroughs joined to form NYC
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(Cont’d)
The Bronx 1.3 million
Brooklyn 2.5 million
Manhattan 1.5 million
Queens 2.2 million
Staten Island 443,000
Total pop. - 8 million, 301 sq. miles served
The Bronx part of mainland, others on
islands
September 2006
Deccan International
FDNY Overview
• Fire Suppression + EMS
• In 1996, became primary provider of pre-hospital
emergency care
• Largest fire dept.-based EMS in the country
• Annual incidents: Fire 264,000,
Medical 1,194,000
• 211 Engines, 143 Ladders
• 215 ALS ambulances, 424 BLS ambulances
• Engines first responders on priority medical calls
September 2006
Deccan International
FDNY Overview -
Fire Suppression
• Specialties that engines and ladders can
have
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Squads
Hazmat Technicians
Hi-rise incidents capable
Technical Rescue
High Pressure Pumping
Chemical Protective Clothing
• Fire apparatus are first responders on life
threatening medical calls
September 2006
Deccan International
FDNY Overview •
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EMS
ALS on all life threatening medical calls
BLS on all non-life threatening medical calls
3200 medical calls per day
Ambulances are located at posts
Strong time of day pattern
Number of ambulances deployed closely
match time of day pattern
September 2006
Deccan International
Challenges Faced –
Fire Suppression
• Routinely stations closed for repair
• Need to find optimal temp locations for
displaced units
• Where best to locate new Hazmat units?
• Ensure balanced coverage for specialties
• Current Siting model (from 1980’s)
• Cumbersome to use
• Limited capabilities
September 2006
Deccan International
Challenges Faced –
Fire Suppression
(Cont’d)
• Current tool for computing optimal
temporary engine & ladder relocations
(move-ups) for addressing sudden holes in
coverage:
• Was built in 1980’s by RAND Corp.
• Needs to be improved upon to bring it in tune
with today's needs
September 2006
Deccan International
Challenges Faced –
Fire Suppression
(Cont’d)
• The routine changes to CAD alarm
assignment (run-cards) file are:
• Labor Intensive
• Depends on staff tasked with many other
responsibilities
• Time consuming
• Need a tool to automate the process
September 2006
Deccan International
Challenges Faced -
EMS
• How many ALS/BLS ambulances needed to
achieve time target compliance?
• Need to automate building tour schedules to
meet time targets compliance
• Current ambulance redeployment (moveups):
• Done ad-hoc with little info on current
coverage holes
• Needs automated tools
September 2006
Deccan International
Challenges Faced –
EMS (Cont’d)
• CAD needs an atom-to-atom order
• Laborious to build (3 months)
• Atoms too big. Orders need to be re-built to
make atoms smaller
• Manual rebuilding no longer an option
• Need to automate
• CAD needs hospital orders by specialty
(trauma, pediatrics, etc.)
• Build hospital orders and import into CAD
September 2006
Deccan International
Challenges Faced –
Fire/EMS Joint
Perspective
• Traditionally, Fire units focus on fire and
rescues calls; EMS units on medical calls
• Fire units usually the first to arrive and are
key on life threatening medical calls
• New policy is to track response performance
jointly on structure fires and medical
emergencies
• Joint tracking cumbersome with current tools
September 2006
Deccan International
Project Approach
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Aug 04
Nov 04
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Feb 05
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Nov 05
September 2006
FDNY put out RFP
Short-listed vendors asked to
do demos
Deccan International selected
Project start
First set of apps delivered for
review
Deccan International
Project Approach
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(Cont’d)
Five tools each for Fire and EMS:
1. CAD Analyst for data mining CAD data to
track current performance
2. ADAM for enabling "what if" analyses on
apparatus relocations LiveMUM for Fire to
upgrade current relocation algorithm
3. LiveMUM for EMS to provide live coverage
and real-time redeployment
recommendations
September 2006
Deccan International
Project Approach
(Cont’d)
4. BARB for building
• Alarm assignment files,
• Atom-to-atom orders, and
• Hospital orders by specialties
5. ADAM optimizer
• Identifying optimal locations of fire units for best
coverage using current resources
• Identify number of ambulances needed to meet
time target compliance
September 2006
Deccan International
Team Effort
• FDNY
• Asst. Commissioner for Mgmt Initiatives
• Dir. for Mgmt Analysis and Planning (MAP)
• Deputy Dir. for MAP
• Research Associate
• Deccan
• Mission Leader
• Three Project Managers
• Two Software Engineers
• Two Operations Research Developers
• FDNY + Deccan have worked as a team
September 2006
Deccan International
CAD Analyst Overview
• A “What Is” strategic analysis tool
• Taps into historical data
• Enables current response performance
reviews
• Displays color-coded maps
• Easy to use by decision makers
• Unbiased evaluation of deployment initiatives
September 2006
Deccan International
CAD Analyst Overview (cont’d)
September 2006
Deccan International
CAD Analyst Overview
Challenges Addressed
• Support joint tracking of performance on Fire
& EMS incidents
• Define standards of cover
• GIS-based software to review historical
performance
• Analyze incidents for different time periods,
areas, and call types
September 2006
Deccan International
ADAM Overview
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A “What If” strategic planning tool
Based on a rigorous analytical model
Calibrated to match actual performance
Enables user to drag-drop apparatus, add
new units, etc.
• Calculates impact on workloads and
response performance
• Displays color-coded maps
September 2006
Deccan International
ADAM Overview (Cont’d)
September 2006
Deccan International
ADAM Overview
Challenges Addressed
• Easy-to-use tool to specify alternate unit
locations
• Match projected scores with actual scores
• Compliance scores by incidents and coverage
performance
• Incorporate call volumes & unit availability
September 2006
Deccan International
BARB Overview
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Box Area Automated Run-card Builder
Automates building of run-cards
Builds stations, units or hospital orders
Enables direct import of run-card into CAD
Aids in creation of back-up books
Includes many road-network QA tools
Helps in disaster preparedness
September 2006
Deccan International
BARB Overview (Cont’d)
September 2006
Deccan International
BARB Overview
September 2006
(Cont’d)
Deccan International
BARB Overview
Challenges Addressed
• Automated process to generate:
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Alarm assignment file for Fire
Near box identification
Atom-atom orders for EMS
Hospital orders by speciality for EMS
• Easy re-building – in matter of minutes
• Change unit/hospital locations in BARB
• Click on a button to re-build
• Import into the CAD
September 2006
Deccan International
LiveMUM Overview
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Live Move-Up Module
Map-based Tactical tool for dispatchers
Listens to CAD in real time
Displays current coverage
Helps dispatchers formulate optimal moveups
• Unobtrusive, easy to use
September 2006
Deccan International
LiveMUM Overview (Cont’d)
September 2006
Deccan International
LiveMUM Overview
Challenges Addressed
• Recommend engine/ladder relocations
• Ensure good coverage across city
• Support FDNY’s relocation policies
• Full integration with CAD
• Recommend ambulance re-deployments
• Ensure good ambulance coverage
• Ensure response time-targets are best met
September 2006
Deccan International
Work done to date
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CAD Analyst for Fire
CAD Analyst for EMS
BARB for Fire
Atom-to-atom order BARB
Hospital order BARB
September 2006
Deccan International
Work done to date
(Cont’d)
6. LiveMUM for Fire – Understand new
features needed
7. LiveMUM for EMS – Explain possibilities to
EMS and get decisions on what they need
September 2006
Deccan International
Challenges Faced to Date
• CAD Analyst
• CAD data is enormous and full of information.
• Need to understand all data elements to best
exploit them
• ADAM optimizer
• Honing in on Fire optimization needs
• Composing a precise statement of the
optimization problem
September 2006
Deccan International
Challenges Faced to Date
(Cont’d)
• LiveMUM for Fire – honing on precise
changes needed
• LiveMUM for EMS – initiating change
• BARB – road network quality
• Spent a lot of time comparing alternate road
networks to find best possible
• BARB - Deriving actual travel speeds from
CAD data and applying them.
September 2006
Deccan International
Conclusions
• Exciting for Deccan to assist FDNY on
mission critical deployment decisions
• Working with FDNY has been outstanding
• Involvement from the top level including the
Fire Commissioner
• Primary contact is Management, Analysis,
and Planning (MAP) unit
September 2006
Deccan International
Conclusions (Cont’d)
• Project championed by MAP within FDNY
• MAP has played huge role in success of
project to date
• Deccan has full confidence that support will
continue till project completion
September 2006
Deccan International
Questions?
Raj Nagaraj
Deccan International
September 2006
Deccan International