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Vocational Rehabilitation Employment for people with disabilities Eunice Thompson Kansas Rehabilitation Services November 7, 2009 KRS programs are authorized by the Rehabilitation Act Our programs are authorized through the Rehabilitation Act of 1973. The purpose of this law is to empower persons with disabilities to maximize: Employment Economic self-sufficiency Independence Inclusion and integration into society Title I: Congressional findings Work is a valued activity, both for individuals and society Work fulfills the need of an individual to be productive Work promotes independence Work enhances self-esteem Work allows for participation in the mainstream of life in the United States Title I: Congressional findings Individuals with disabilities, including individuals with the most significant disabilities, are presumed to be capable of engaging in gainful employment. The provision of individualized VR services can improve their ability to become gainfully employed. Individuals with disabilities must be provided the opportunities to obtain gainful employment in integrated settings. Title I: Congressional findings Individuals who are applicants or eligible to participate must be active and full partners in the VR process, making meaningful and informed choices . . . during assessment, in choosing their employment outcomes, services needed, entities to provide the services, and the methods to secure such services. Families and other natural supports can play important roles in the success of the VR program if the individual with a disability requests, desires or needs such supports. Individuals with disabilities and their representatives are full partners in the VR program. Accountability measures must facilitate the accomplishment of the goals and objectives of the program. Title I: Purpose Provide a comprehensive, coordinated, effective, efficient and accountable program. Ensure the program is designed to assess, plan, develop, and provide vocational rehabilitation (VR) services for individuals with disabilities. So that an individual with disabilities may prepare for and engage in gainful employment, services are consistent with the individual’s: * strengths * resources * priorities * concerns * abilities * capabilities * informed choice Reference: § 361.1 KRS mission and values Our mission: Working in partnership with Kansans with disabilities to achieve their goals for employment and independence. Our values: KRS values the worth, rights and contributions of people with disabilities. KRS values competent, facilitative and responsive staff. KRS values a supportive and accountable organization. KRS values responsive acquisition and accountable management of resources. KRS values public support. Overview of VR The VR program is the cornerstone of KRS efforts to support people with disabilities to become gainfully employed and self-sufficient. Community-based services, integration and consumer choice are emphasized. VR counselors work in partnership with consumers to help them assess their skills and interests, to develop Individual Plans for Employment, and to provide or purchase needed services. Services are customized according to each person’s strengths, interests, skills, goals and informed choice. Services may include counseling and guidance; assessment; physical and mental restoration; training; rehabilitation technology; job placement; and supported employment. KRS is part of SRS State of Kansas Mark Parkinson, Governor Kansas Department of Social & Rehabilitation Services Don Jordan, Secretary Integrated Service Strategic Delivery Development Disability and Behavioral Government Affairs and Operations and Health Services Public Services Administrative Services Information Technology Integrated Service Delivery Candace Shively Deputy Secretary Special Assistant Children & Family Services Child Support Enforcement Economic & Employment Support KRS Operations Regional Offices KRS structure Michael Donnelly Director Vocational Rehabilitation Kansas Services for the Blind and Visually Impaired (KSBVI) Kansas Commission for the Deaf and Hard of Hearing (KCDHH) Independent Living Disability Determination Services (DDS) VR services are delivered through 6 regions Statewide access to services 81 VR counselors are stationed in 35 offices. Kansans from each and every county received VR services in SFY 2009. 11 offices have staff with expertise in serving people who are blind or visually impaired. 4 offices have staff who specialize in serving people who are deaf or hard of hearing. 7 offices have counselors with expertise in mental illness. Other areas of specialization include developmental disabilities, transition, veterans and persons exiting the correctional system. In 16 offices, only one VR counselor is stationed in the community, meaning staff must have the skills and expertise to effectively serve all eligible individuals who come through the KRS door. Who is a typical customer of VR? 15,966 persons received services last year. Female 49.6% Male 50.4% Marital status 24% - Divorced, separated or widowed 15% - Married 61% - Single SFY 2009 Characteristics of persons served 5.4% of consumers declared Hispanic/Latino as their ethnic background. SFY 2009 Educational background of applicants SFY 2009 32% • High school diploma or GED 25% • Some high school but no diploma 19% • Some post-secondary ed but no degree 12% • Associate or vo-tech degree 4% • Bachelor’s degree 3% • Special ed certificate 2.3% • Grades 1-8 1.5% • Master’s degree or higher 0.2% • No formal schooling VR process • Application and Eligibility • Order of Selection • IPE development • Provision of services • Job search • Employment • Application and Eligibility After you apply for services, you will meet with a VR counselor or another staff person for an interview. During this interview and other meetings, VR will collect information about: Your strengths Your employment skills and interests Your educational, disability and employment background If more information is needed, then you and the counselor may discuss participation in additional assessments, such as appointments with doctors or psychologists and vocational evaluation. • Application and Eligibility Have a physical or mental disability Eligibility Disability results in a substantial impediment to employment Require VR services to achieve employment This information is then analyzed by your Counselor to determine if you are eligible for services. • Application and Eligibility In most cases, your VR Counselor will be able to tell you if you are eligible within 60 days. If a delay is anticipated, your counselor should discuss the possibility of a time extension with you. • Order of Selection Once you have been determined eligible, the Counselor will also analyze: The functional limitations caused by your disability The number of services you are expected to need to become employed The length of time your services are expected to last. This information is used to determine your Order of Selection category. In the event that KRS does not have enough money to serve all eligible persons who apply, your category will determine whether you can receive services or whether you will be on a waiting list. • Order of Selection In reviewing functional limitations, the Counselor will consider if your disability makes it difficult for you to: Get from one place to another Make realistic plans or carry out plans Talk and listen to others Get along with people Get ready for work or care of yourself Work full-time, or perform all the physical duties of certain jobs Keep a job once you get it Learn new job skills • Order of Selection Category 1 ~ Persons with the most significant disabilities Individuals with the most significant disabilities will be served first. Individuals in this group must have a disability that results in 2 or more functional limitations. More than 1 service is expected to be provided. Service provision is expected to take at least 4 months. Category 2 ~ Persons with significant disabilities Individuals in this group must have a disability that results in 1 or more functional limitations. More than 1 service is expected to be provided. Service provision is expected to take at least 4 months. Category 3 ~ All other persons who are eligible for VR • Order of Selection Currently, there are no waiting lists for VR services. Waiting lists are not expected in SFY 2009 and 2010. This status may change depending on the continued availability of state and federal funds. If a waiting list were to be implemented, services would continue for persons who already have Individual Plans for Employment (IPEs) in place. The application and eligibility process would also continue to be open so that services could be provided as quickly as possible for individuals affected by the waiting list once sufficient funds become available. • IPE development You will develop an Individualized Plan for Employment (IPE). This is a plan of action that describes the steps and services you need to reach your employment goal. One of the first steps is to identify what kind of job you want to get, and how soon you will be able to begin working. To help you think about this decision, you and your counselor will discuss: The kind of life you want to build for yourself Your career interests and abilities What jobs fit your interests and abilities Available jobs in the labor market • IPE development After you determine your employment goal, the next step is to identify the services you will need to meet that goal. There are many core VR services, including: Vocational counseling and guidance Employment-related training at a vocational school, community college or university Physical or mental restoration services Supported employment Job-seeking skills training Job development and placement On-the-job coaching Assistive technology, telecommunications devices or other tech aids • Provision of services The IPE also states who will pay for services. Depending on your income, you may be asked to help pay for the cost of your services. During your plan, your Counselor will meet with you from time to time – to talk about your progress, to make sure your plan is still working for you, and to discuss anything important for your success. Depending on individual needs, VR services may last from a few months to several years. VR services will continue as long as you are making progress toward the goal on your IPE. Services must be pre-authorized by your VR counselor. Case service expenditures $17,937,356 Job Finding Services $1,993,246 11% Maintenance $1,632,637 9% Training $5,062,110 28% Transportation $2,968,017 17% Assistive Technology $2,089,461 12% Physical & Mental Restoration $1,456,200 8% SFY 2009 Assessment $1,168,008 6% Personal Assistance $286,057 2% Other Services Misc Contracts $781,652 $499,968 4% 3% • Job search Getting a job is the main goal of the partnership between you and VR. The job search and placement services you will receive will depend on your individual needs. These services may include: Resume preparation Practice interviews Development of job leads Guided placement Customized placement For some of these services, you may be referred to a service provider who will assist you in seeking employment. • Employment After you are employed, VR will provide follow-up services for at least 90 days before closing your case. We will close your case only if: You are satisfied with your employment outcome The job is consistent with your strengths, resources, priorities, concerns, abilities, capabilities, and informed choice You agree you are performing well on the job You have been employed for at least 90 days and your employment is stable If you need services later, you may be able to receive post-employment services, or a new case can be opened. Ross Etter Wichita, Kansas Sports Announcer Wichita Pro Sports, Inc. Maranda Bussen Hays, Kansas Market Designer Meckenstock Group Critical factors Competitive, integrated employment VR services support individuals with disabilities to achieve competitive, integrated employment. VR does not provide services for sheltered employment. Informed choice Throughout the VR process, you are supported in getting the best information available and in making informed choices about your goals and the services you will need to reach your goals. If you want to develop your IPE on your own, you can do that too. If you develop a plan on your own, or with the help of a friend or advocate, the VR Counselor must review the plan and determine that it will lead to employment and that the services are needed to reach your goal. Critical factors Confidentiality All information about you is kept strictly confidential. Individualized services KRS will provide personalized services that match your interests, abilities and goals. There’s no “cookie-cutter” approach where everyone receives the same services. Rights to appeal You have the right to appeal KRS decisions about eligibility, your IPE, services to be provided and case closure. The Client Assistance Program is available to help resolve questions or concerns. Facts in brief about VR In SFY 2009, KRS: Worked with 7,138 new applicants who began their road to employment. Partnered with 3,691 consumers to develop new Individual Plans for Employment. • Supported 1,526 persons to achieve their employment goals. 21.5% of these individuals were transition-aged youth (21 years-old or younger at the time they applied for VR services). SFY 2009 Primary disabilities of persons served Total persons served = 15,966 Mental Illness 34.5% Orthopedic/Physical Impairments 17.9% Other Cognitive Impairments 9.1% Learning Disabilities 9% Mental Retardation 8.5% Other Physical Impairments Deafness/Hearing Impairments General Physical Debilitation Blindness/Visual Impairments Miscellaneous Other Impairments 6.7% 5.2% 4.1% 3.5% 1.5% Please note: Persons with Traumatic Brain Injury as the cause of any primary disability represented 1.9% of persons served. Persons with Autism as the cause of a disability represented 1.5% of persons served. SFY 2009 Types of occupations achieved Office & Administration Support: 16.2% Production: 6.6% Transportation/Moving: 7.3% Food Service: 14% Cleaning/Maintenance: 10.1% Professional, Technical & Managerial: 17.2% Personal Care & Services: 7.6% Miscellaneous: 4.1% Sales: 7.4% Health Care: 9.5% Average hourly wage: $9.74 Average hours worked per week: 30 SFY 2009 Facts in brief about VR What would you estimate the highest hourly wage earned by a VR customer in SFY 2009 to be? Top full-time employment outcomes 40 hours per week Northeast CONSTRUCTION MANAGER $36.06 per hour KC Metro LIBRARIAN West RADIOLOGY DIRECTOR $29.00 per hour Southcentral $30.75 per hour PHYSICIAN ASSISTANT $41 per hour SFY 2009 Wichita Southeast TRUCK DRIVER WELDER APPRENTICE $27.32 per hour $23.71 per hour Successful initiatives with transition students KRS has experienced a dramatic increase (132%) in the number of new applications from transition-aged youth with disabilities. 2009: 2008: 2007: 1,347 persons 2006: 755 persons FFY 06 and 07; SFY 08 and 09 1,570 persons 1,754 persons During the same time period, the number of new Individual Plans for Employment (IPEs)for transition youth has increased 135%. A total of 27% of all persons served are transition youth. Examples of transition successes Pictured clockwise: Jorge Holguin Mechanic, Dodge City International Nicole Denney School Guidance Counselor, Leavenworth Andrew Shirk Fashion Designer, Ralph Lauren, New York Return on investment $18.9 million During their first full year of work, the 1,526 Kansans with disabilities who achieved employment through VR services in SFY 2009 will generate approximately $18.9 million in new wages, a substantial contribution to the Kansas economy. Multiplier impact on the economy A study conducted by the Center for Economic Development and Business Research at Wichita State University shows: The employment of VR customers has a positive, or multiplier impact on the economy. For each dollar earned as a result of a VR placement, there is about $1.66 in total earnings through the economy. People employed as a result of VR services spend their income in local communities on housing, groceries, gasoline, services, and taxes. As a result, for each person employed, there are about 1.85 total jobs created in the overall economy. Sustained employment Three years after their cases were closed, 78% of those working as a result of VR were still employed, and many had received wage and benefit increases, according to the national Longitudinal Study conducted for the U.S. Department of Education. Questions? Contact: Eunice Thompson Rehabilitation Services Docking State Office Building 915 SW Harrison 9N Topeka, KS 66612 785 368 7478 [email protected]