Transcript TMC 9.0

ThinkManagement Console 9.0 SP2
•Lenovo ThinkManagement Console
•LANDesk Management Suite for ThinkVantage Technologies
•Lenovo Hardware Password Manager
•Etc…
ANZ
© 2011 Lenovo
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Lenovo ThinkManagement Console
- Overview
•
A high value, entry-level LANDesk for
ThinkVantage offering that gives the customer
discovery, hardware and software Inventory,
ThinkVantage reporting and remote diagnostics
designed for a heterogeneous environment
• Supports Lenovo clients, OEM clients, Mac
and Linux clients
• Support available thru
– Getting Started
•
•
Client license included with IBM/Lenovo clients
bought after Jan 2002
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Documents on the Lenovo ThinkManagement
Console web
– PMA
•
All IBM & Lenovo clients
Purchased thru Lenovo
•
Add-on solution include alerting, full management, • Lenovo ThinkManagement Console inventory
report required for validation of free Lenovo
antivirus, server management, security
software licenses
management, etc.
•
Additional PMA required if customer requires
phone support and continuous software updates
–
• Available in countries where LANDesk for
ThinkVantage is released
Industry standard attach rate for PMA is ~90%
• For more information:
–
www.landesk.com/thinkvantage/thinkmanagement
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Lenovo ThinkManage Console
- A Solution That can Easily be Expanded When Need Arises
ThinkVantage
Inventory and
Reporting Only
Captures results of the
local diagnostics Only
Out-of-band
management
Partner Integration (requires partner software on client)
Advanced Remote
HW Diagnostics
Full Hard Drive
Encryption
Hardware
Leasing thru IGF
Client license entitlement with IBM/Lenovo
clients bought after 1 Jan 2002 (Think and
Lenovo 3000 clients)
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Lenovo ThinkManagement Console
- A Solution That Sets Us Apart
• Deliver enhanced collection of hardware
and software information from the client
• Built in reporting capabilities and allows
standard reports to be automatically
posted to intranet
• Collects extended information from
clients such as:
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Battery information
Access Connection profiles used
Rescue and Recovery usage
Etc..
• Enhances IT reporting for managing
leased assets thru integration with IBM
Global Financing
• Full vPro management support
– Note- CIRA support requires upgrade
• Infrastructure requirements are minimal
• Support for all your clients regardless of
size
• Integrates well with your existing
enterprise solutions
• Can easily be upgraded to a full function
client management solution without
need to redeploy
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Lenovo ThinkManagement Console - How to get Started
• Evaluate the Solution
– Download the Lenovo ThinkManagement Console
• Please see http://www.landesk.com/lenovo
• ThinkManagement includes Discovery, Inventory (TVT specialized), vPro Management and Reporting
• Activate Client Licenses
– Provide a Lenovo ThinkManagement Console Client Report to [email protected] for
validation
• Please see http://community.landesk.com/support/docs/DOC-1120 on how to create the report
– LANDesk guides the customer thru the activation process including:
• Granting free software licenses for Lenovo Systems
• Delivering quote to Lenovo Sales rep for non-Lenovo systems and PMA offering for Lenovo systems
• Utilizes the standard part number process
• Upgrade Path (fee based offerings)
– Activation only for Hardware Password Manager, LDMS for TVT, LD Patch, Security Suite, SMC etc…
• Additional Licenses
– Please follow the process above for adding additional Lenovo and non-Lenovo client licenses
• Support Lenovo and OEM, Mac and Linux systems
• Free software licensee for Lenovo systems
–
Client license included with purchase of Lenovo system
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LANDesk Management Suite For ThinkVantage
- Upgradeable to a Performance Tuned Client Management Solution
Out-of-band
management
Partner Integration (requires partner software on client)
Advanced Remote
HW Diagnostics
Hardware Lease
Management
Full Hard Drive
Encryption*
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Lenovo/LANDesk Software Offering Roadmap
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April 2010 - High-lights
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Win7 agent and WS 2008 R2 Core server support
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Consolidated Code base for LDMS for TVT, TMC and HPM
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Includes HPM and LDMS for TVT Win7
One single exe to download to install
Update TVT support to support Win7 TVT
Lenovo BIOS configuration
Access Connection WAN inventory and reporting
GA Nov 27, 2010 - High-lights
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LD Power Manager integration with Lenovo Power Manager
Consolidated Code base to include SMC 2.x
Multiple Lenovo Battery inventory
Real Time Lenovo Warranty support (PEW)
Fingerprint Management & Remote Authentication
LDMS for TVT 8.8
•SP2 for TVT
Oct ‘09
ThinkManagement Console
•LDMS for TVT 9.0
•Hardware Password Manager
ThinkManagement Console
•LDMS for TVT 9.x SP2
•Hardware Password Manager
•SMC 2.x
GA Nov 27‘10
April ‘10
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ThinkManagement Console 9.0 and LDMS for TVT 9.0
•Updated all in one console built on the
LDMS 9.0 base code.
•Leverage Lenovo branding based on
ThinkManagement Console.
•Ability to activate ThinkManagement
Console, LDMS for TVT, Hardware
Password Manager and EasyManage
functions can be activated out of the base
offering of TMC with no additional installation
of software.
•Improved features for enterprise
scalability.
•Core Sync
•Role Based Administration
•Support for Win7 32 & 64 bit Clients
•Support WS 2008 R2 Core Server
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Lenovo BIOS Inventory and Change Control from Windows
•TMC 9.0 & HPM will support BIOS inventory*
•Cmdline to execute “ldLenovoBiosSet.exe biossettings.xml”
rc = 0; // Success
rc = 87; // Distribution error code "One of the parameters was invalid."
rc = 1627; // Distribution error code "The function failed during execution."
•LDMS for TVT supports both inventory and distribution of setting.
•Supported only on systems enabled for WMI BIOS interface. i.e. X200, X201, T400,
T510, W700, M58, M90p,etc..
•Allows for single or mass BIOS changes
Note *Will require 3rd party tool for software distribution tool or LDMS for TVT
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Enhanced WAN information through Access Connections
•Enabled for TMC, LDMS for TVT and HPM
•New WAN adapter inventory
•Allows for reporting on WAN adapters details
•Activation State
•Activation Status
•MEID #
•WAN phone number (used for billing)
•Etc…
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Hardware Password Manager
• Updated HPM Client to 1.2
– Supports XP, Vista 32 & 64 bit and Win7 32 & 64 bit
– Streamlined Enrollment Process
– Domain Login Names
• i.e. [email protected] and lenovo/balog
– Additional cycle delay for portal for contact
• For Registration, Intranet Login and Vault updates
– Allows for additional time when using VPN or Wireless connection
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New RBA in TMC, HPM and LDMS for TVT - cont
• Updated HPM Client to 1.2
• RBA Updates
• Change/View
• Obscure pwd option
• View only
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Lenovo Warranty – PEW
•
Real-time retrieval for PEW data for
Lenovo systems.
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Remote Fingerprint Validation
Enhanced fingerprint features
• Remote Validation
• Remote Fingerprint Clear
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ThinkManagement Console(TMC) vs.
Dell Client Manager (DCM)
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TMC vs. DCM overall comparison
Use Case
TMC
DCM
Comments
Hardware & Software
Inventory with Reporting
ThinkManagement Console
DCM
Lacks depth of basic
inventory and reporting
function
Discover y & Agent Push
ThinkManagement Console
DCM
TMC - End to end process for
discovery to agent install
Win 32 and Web console
ThinkManagement Console
DCM
Both available in TMC
BIOS Settings
ThinkManagement Console
(No Push)
DCM
TMC provides more flexible
distribution options out side of
the console
vPro Support included
ThinkManagement Console
DCM plus Altiris
Full OEM Support
ThinkManagement Console
DCM
No real OEM support
DCM
Limited without upgrade
DCM
No customer package
support and limited updates
PMA availability
System Update Packages
ThinkManagement Console
TMC plus TVSU
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Requires Upgrade fee…
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Competitive review
LANDesk, MS and Symantec
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LANDesk management solutions
Systems
Security
Service
Asset
Microsoft, Symantec, HP, IBM,
Novell, BigFix, Matrix42, BMC,
LANDesk appears best-inclass in all 4 disciplines.
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2009 Gartner Magic Quadrant (PCCLM)
Avocent (LANDesk)
“has a complete PCCLM product (LDMS),
along with competitive products for endpoint
protection and service desk. LDMS has
some of the best capabilities for package
deployment and patch management.”
Microsoft (SCCM)
“Microsoft ConfigMgr customers tend to
have higher staffing levels to manage the
infrastructure and to build functionality that
doesn't exist in the product natively”
Symantec (Altiris)
Terrence Cosgrove
Magic Quadrant for PC Configuration Life Cycle Management Tools
Gartner ID G00172200, November 24, 2009
“The Altiris product is complex, and
successful deployments typically require
high levels of investment in time and
resources in both implementation and
training.”
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Lenovo/LANDesk Solutions
Asset Lifecycle
Management
Systems Configuration
Management
Security & Compliance
Process Automation
& Open Platform
Anytime, Anywhere
Access Connections
IT Service Management
Physical and Virtual
Infrastructure
Planning & Management
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Help IT Move Up the Maturity Curve
Control
Competitive Advantage
• Single Vendor Solution
• Rapid ROI
• Ease of Use
IT Business Value
- Full IT maturity, ITIL and beyond
- IT service management
- Open platform
Active Management
- Process automation
- Push-button console
- Proactive & available
Business Alignment
Process Management
Common Management
- Multiple problems – systems/security
- Common console
- Lower training/overhead
Chaos
Policy Enforcement
Single Solution
- Solve problem at hand
- Planned, quick ROI
Tools Leverage
Reactive
Proactive
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Competitive review
LANDesk, MS and Symantec
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Microsoft
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System Center product family
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Configuration Manager
Data Protection Manager
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$41-PC + $157-Mgmt Server + $1321-Core
or
– Core CAL EA + $157-Mgmt Server + 1321-Core
– Inventory
– Software distribution
– Patch management
– Base OS or system hardware
– Desired Configuration Management (DCM) for basic workloads*
*DCM for applications and compliance (Mgmt Server is $430)
•
›
$27-PC + $157-Server + $579-Mgmt Server
›
Disk and tape data protection
›
File level protection*
*Application level protection (Server is $431)
Server Management Suite Enterprise Licensing (SMSE)
$1497*-Managed Server + Mgmt Servers
System Center Operations Manager 2007
Configuration Manager 2007 R2
Virtual Machine Manager 2008
Data Protection Manager 2007
Operations Manager
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$32-PC + $157-Managed Server + $1321-Core
or
– Enterprise CAL EA + 1321-Core
– Monitoring
– Audit Collection
– Troubleshooting
– Reporting
– for basic server workloads*
*for any server workload and applications (Managed Server is $431)
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Virtual Machine Manager
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$869-mgmt of unlimited OSEs on a physical server
$505-mgmt of 5 hosts (Mid-Market)
Intelligent Placement
P2V conversions
Resource optimization
Provisioning
Monitoring
* Price includes the license and two years of Software Assurance.
Other System Center Products
›
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Essentials
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Limited to 30 servers, 500 clients
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$20-PC + $101-Server + $2961-Core
Microsoft Desktop Optimization Pack (MDOP)
›
Requires Software Assurance
›
$7 - $10 per PC
Mobile Device Manager
›
$2149 + $57/device or user
Service Manager
›
Due in 2010
Capacity Planner
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True Cost
“Organizations will be attracted to this product because of its inclusion
in the Microsoft Core Client Access License (CAL) and as a result of
broader Microsoft migration initiatives, but organizations need to
understand the product's advantages and trade-offs.”
Acquiring and ongoing support and
maintenance costs
“… we generally find that SMS/ConfigMgr '07 takes longer to deploy
and requires more staff than competitive products, and organizations
should ensure that they are properly staffed.”
Hardware, software, resources,
services, initial training and project
mgmt necessary to implement
Administrative resources and
internal (or external) development
needed to maintain the system
“Highly distributed environments must invest heavily in server/database
infrastructure to support ConfigMgr '07.”
“Organizations that require leading capabilities to manage large or
distributed environments may require add-on tools, such as those from
1E, or should consider alternative configuration management vendors
that offer deeper mobile support options natively.”
Additional software and its
associated costs necessary to
complete a solution (1E, Quest)
July, 2008 Gartner publication ID G00158410
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System Center Configuration Manager
Why organizations avoid Microsoft (SCCM)
Company
Microsoft has traditionally exploited vendor lock-in
A promise made is not necessarily kept (vaporware)
Influence over product direction is slim to none
MS has slow adoption of current technologies (results in less automation, more resources required)
Organizations cannot be as competitive in their own industry using SCCM
Product
Product requires extensive architecture (remote sites, security infrastructure)
Missing power management, alerting, agent monitoring, full remote control features, security delegation (RBA),
non-Windows mgmt, automation (process) engine, etc
Multiple architectures necessary to achieve systems + security
Cost
Licenses are 20% of the TCO for a solution - MS gives them away to compensate value proposition
Supplemental products will require a multi-vendor answer to a single pain
Lack of features and automation functionality necessitate multiple administrators, additional training
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Symantec
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Symantec (Altiris) portfolio
the release of Version 7.0
"was not an easy decision”
Version 7 Suites
Enrique Salem
Symantec CEO
• Client Management Suite (List, $95 per PC)
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Symantec Management Platform
Network Discovery
Inventory Solution *
Event Console
Deployment Solution *
Out-of-Band Management
Patch Management for Windows/Linux
Software Management Solution (includes SVS)
Power Scheme Task
pcAnywhere
Real Time System Manager
Unix/Linux/MAC agent
Endpoint Virtualization Suite (Spring, 09)
›
›
›
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Other Suites
Total Management Suite (6x)
Endpoint Management Suite (CMS 6x, SEP 11, BESR 8)
Ghost Solution Suite (11.5)
• Server Management Suite (List, $399 per server)
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Symantec Management Platform
Network Discovery
Inventory Solution
Event Console
Monitor Solution
Patch Management for Windows/Linux
Software Management Solution
Real Time System Manager
Unix/Linux/MAC agent
* Sold standalone also
Workspace Virtualization (SVS)
Workspace Streaming (SVS Pro)
Workspace Corporate (nSuite Privacy Shell)
Workspace Profiles (coming soon)
Add-ons
Packaging (Wise Pro)
Advanced Reporting (IT Analytics)
Security (SEP 11)
Backup Exec System Recovery (8)
pcAnywhere (12.5)
Dell, HP Client Manager
Handheld Management (6x)
Backup and Recovery (6x)
Asset Management (6x)
Help Desk (6x)
Workflow
CMDB (6x)
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Symantec Altiris
Why organizations avoid Symantec (Altiris)
Company
Symantec is known as the place where apps go to die – Altiris is no exception
Altiris management has jumped ship – all of them
Severe cuts have been made to sales, development divisions, partners - vision
With the new CEO, focus is now 100% on Security, Storage
No expertise within the Symantec ranks for systems management
Lack of knowledge around the pain = lack of a solution
Development of Systems management has deteriorated
Slips are a regular occurrence now – CMS, Virtualization, Asset, Service Desk, CMDB
After acquisition, customers have been stranded
Support experience has changed – more expensive, slower results, increased frustration
Product influence is lost – integration has taken priority over innovation
Vision and Execution is missing
Product
Product upgrades require a rip’n’replace
CMS, SMS – new architecture; rest of portfolio is still on the old, non-integrated architecture
License management, Internet control is missing; patch management, deployment is half baked
Multiple architectures necessary to achieve systems + security
Cost
Uneducated and disinterested sales staff
Lack of value has forced a give-away of Altiris licenses
Takes extraordinary amount of cost to realize a smaller ROI
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LANDesk – Best choice for the Enterprise
Simple, reliable architecture
Enterprise feature set
...Only have one agent to deploy, maintain, report on, upgrade
... Agent monitors and self-heals itself
... Console is very intuitive, easy to use
... Process driven automation
... Content distribution – mutlicast, fault tolerance, load balancing, peer
download, automation via process engine
... Reporting - pull data from any source, in dashboards too
... Remote - control users inside, outside of firewall; ondemand
... Administration - granular rights for role based mgmt security
... Inventory - custom retrieval, local user pwd mgmt, dynamic discovery
... SLM - dynamic product definitions, Asset Management integration
... OSD - hardware independent imaging, heterogeneous platform support
... Power - data protection, insomnia relief, process protection
... Integrated layered security - AV, HIPS, Device and Application control,
Patch, NAC, Firewall, DLP
Broad platform support
... Can secure and manage all workstations with one architecture
... Windows and MAC systems and security management
... Extensive directory and database support
... Single vendor for consistent systems and security management of all
platforms
Extendable CMDB for custom adaption
Complete management, regardless of
connectivity
... Secure and manage endpoints inside or outside of firewall
... Secure, hardened solution that does not require network
reconfiguration
... Scalable solution manages all of my mobile users, MAC or Windows
No dedicated resources to maintain at each site
... No need for additional hardware, software costs
... No need to design, maintain a complex architecture
... No need to supplement product with advanced distribution
methodologies
... The database can be extended to incorporate custom objects
... SDK allows customers, partners, and other vendors to extend
functionality
... Allows for inter-connectivity between enterprise applications
Global presence with world class support
... The LANDesk division of Avocent has 750 employees, 250 engineers,
and 150 partners worldwide
... Product is localized in 10 languages and utilizes a Unicode database
... 4 flexible support programs - including self service, 24x7 phone
support, dedicated support resources, health checks, eLearning
subscription, etc
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