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E-Inclusion activities in the European Commission European Commission, DG Information Society and Media ICT addressing Societal Challenges e-Inclusion • ICT to overcome exclusion • ICT as a factor of exclusion (ICT = information and communication technology) • Several EXCLUSION FACTORS – – – – – – – – Age Competences - skills, knowledge, attitude Geographic location (e.g. urban / rural) Culture, income, other socio-economic factors Disability Gender … Accessibility of ICT / e-Accessibility ••• 2 EU eInclusion policy in practice Overview of instruments Orientations & support - Documents, e.g. COMs - Events - Benchmarking… Regulation - e-communications - e-terminals - Procurement - TV without frontiers… Cooperation R&D - FP6, FP7 - i2010 group (MS) -Legal committes (MS) - Industry & users dialogue Deployment -eTEN -CIP -Structural funds ••• 3 The Information Society on the move 60 56 55 50 • 56 % of basic public services on-line 49 47 45 40 35 36 30 2002 2003 2004 2005 • 23 % of EU citizens purchase goods/services over the Internet regularly Source: Eurostat BUT: • 30-40% of people are left behind • Growing gap due to ageing ••• 4 Trends for e-Inclusion • A social necessity, – But also an economic opportunity • Citizens increasingly in the lead • Innovation in the public sector – Inclusive eGovernment – eParticipation for all ••• 5 How can ICT help? • E-accessibility – Making ICT services accessible for all • Ambient Assisted Living – Technology to improve autonomy of elderly • Web 2.0: The Social Web – Use of the new Web technologies to recreate social links ••• 6 Technology context Where do we come from? Technologies for disability Accessible technology good for all, design for all All people included; Strong drive from ageing and mainstreaming; From prevention of exclusion to respect rights to participation; ••• 7 i2010, the EU’s Information Society Initiative • A single European Information Space – Promoting an open and competitive internal market for information society and media • Innovation and investment in research – Strengthening ICT research to promote growth as well as more and better jobs • Inclusion, better public services and quality of life – Achieve an Inclusive European Information Society that promotes growth and jobs in a manner that is consistent with sustainable development and that prioritises better public services and quality of life ••• 8 Riga Ministerial Declaration on e-Inclusion Commissioner Reding said: “Inclusion is a cornerstone of the EU policy in the information society” From digital divide to digital opportunity 6 • • • • • • areas: ICT & Ageing eAccessibility Geographic digital divide Digital literacy & competences Cultural digital diversity Inclusive eGovernment Riga Ministerial Declaration, 11 June 2006 ••• 9 Promotion of e-Inclusion • Exhibitions • Conferences • Websites • Dissemination of project results ••• 10 Benchmarking – The Riga Dashboard • By 2010 – – – – halve gap in internet usage for groups at risk of exclusion increase broadband coverage to at least 90% 100% of public websites to be accessible halve digital literacy gaps for groups at risk of exclusion • By 2007 – recommendations on accessibility standards/approaches; could become mandatory in public procurement by 2010 – assess necessity for stronger e-Accessibility legislation • Other – Exploiting the potential of ICT solutions for older people ••• 11 E-Accessibility • Achievements – Web Accessibility Guidelines – Assistive technologies for disabled • Objective: mainstreaming – In-built accessibility features – Seamless integration of assistive technologies ••• 12 Legislative landscape Growth & Employment Social Cohesion & Quality of Life DRM anti-discrimination (+ UN Copyrights Convention) Data protection Public procurement information society anti-discrimination ••• 13 Ambient Assisted Living • Achievements – Smart Homes – Navigation tools (for mobility impaired, visual impaired) • Objectives – Independent Living – Social Integration – Active ageing at work ••• 14 Challenges Integration & Empowerment of Individuals 30% non-users Aging Population Complex, inaccessible ICT Participation for All New Markets – global leadership Better Accessibility - better for all ••• 15 Outcome Opportunities Objective Challenge 7: ICT for Independent Living and Inclusion ICT has major catalytic role on Inclusion Major global market opportunity 20B€+/year Europe well placed to respond • • • Independent Living Active Ageing Mainstream Accessibility & usability Next Generations of Assistive Technologies Role of ICT for an e-Inclusive society Prolonged independent living Increased active participation • • Reduction in the 30% of nonusers Global Leadership in Ageing market ••• 16 Impacts Key Areas • Demographic Ageing i2010 flagship on ICT and Ageing E-Inclusion Policy Riga Ministerial Declaration, 2006 eAccessibility Communication • • Policy Relevance Industrial Relevance Challenge 7: ICT for Independent Living and Inclusion eInclusion in CIP • Type B Pilots Considerations for eInclusion Pilots B: Overcoming fragmentation for scaling up & investment; high visibility; economies of scale; replication; value chain cooperation. Building on existing initiatives. Aging Well Pilots Independent and healthy living From minor impairments (dementia, cognitive) to chronic disease monitoring From daily living assistance to integrated, efficient health and social care Deliverables: interoperable personal/health/social services, common specifications, cost-effectiveness, user acceptance ••• 17 e-Inclusion in CIP (2) • Type B Pilots Signing Audio Description Subtitling Accessible Interactive DTV Pilots Spoken command Speech output Advancing accessibility of DTV devices, content and services – esp. for people with disabilities and older persons Step towards accessible communications in a convergent multiplatform environment diffusion of advanced accessible AV through the mainstreaming of DfA Deliverables: set of usability, accessibility interoperability needs of users, technology & service providers CONTEXT: TVWF and Digital Switchover - legal necessity; CENELEC – preparatory requirements & specifications; convergence and dropping costs of set-top boxes; ••• 18 e-Inclusion in CIP (3) • Thematic Networks ICT for active ageing at work (fostering uptake, lifelong learning, opening up of innovative new markets) ICT for enhancing social integration and cultural diversity (improving language and communication skills, fostering cohesion) eInclusion innovation platform (Inclusion as a source for innovation in ICT; innovation benefiting all) ••• 19 Ageing well in the Information Society Commission Communication, 2007 Next Steps Communication on e-Inclusion End 2007 Ministerial Conference in Portugal December 2007 E-Inclusion Event 2008 ••• 20 Conclusion An Inclusive Information Society Social Necessity and Economic Opportunity ••• 21