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Industrial Committee on Program Management (ICPM) Predictive Measures of Program Performance June 9, 2008 Copyright © 2008 Industrial Committee on Program Management. All rights reserved. Members BAE Systems Battelle Bell Helicopter Boeing Boeing Honeywell Honeywell Lockheed Martin Lockheed Martin MCR Northrop Grumman Northrop Grumman Raytheon Rockwell Collins SI International Army NAVAIR NAVAIR USAF Susan Dong Bill Altman Bob Kenney Steve Goo Randy Steeno Keith Munson Tracie Thompson Peter Wynne Steve Stern Neil Albert Marilyn McAlice Kevin Carpenter Skip Burns Ron Hornish Bill Chadick Craig Tallman Dave Burgess Ted Rogers LtCol Fred Gregory Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 2 Agenda Recap from last NDIA Meeting Common Definitions Plan and Next Steps Help Needed Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 3 Recap from NDIA Meeting Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 4 Creation Date: Revision Date: METRIC DEFINITION Metric Name: 05/16/08 06/05/08 Metric Backup Cost Performance Index (CPI) Unsatisfactory Marginal Acceptable Excellent 3- or 6-month Rolling Average CPI TCPI CUM CPI 108 Purpose of Chart: Compare the value of work performed to the actual cost of that work to determine how efficiently work was performed – “bang for the buck” as one element to assess program progress 106 Deployment Criteria / Linkage : NDIA Industry Standard Metric. Links to SPI, CPI-TCPI 104 102 100 Source of Data: Program Management, Program Control Finance 98 96 94 Benchmark/Comparative Data: None at this time 92 90 88 Sep Oct Nov Dec Jan Feb Mar AprilMay Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb '06 '07 '08 Metric Definition: This metric is the ratio of budgeted cost of work performed (BCWP) divided by actual cost of work performed (ACWP). BCWP / ACWP = % Comp * total BCWS / ACWP [(% Comp * total budget hours) / actual hours] Rating = 1.00: On-cost; CPI < 1.00: Negative cost; CPI > 1.00: Positive cost Blue: CPI > 1.00; Green: 0.95 < CPI < 1.00; Yellow: 0.90 < CPI < 0.95; Red: CPI < 0.90 Applicable Life Cycle Phase: All (Development, Production, Sustainment) Predictive / Leading Qualities: When trended, indicates patterns that can be used to project an outcome based on time phased actual performance Warning Signs & Actions to Take: When rolling average less than 0.95, identify root cause and take corrective action Creation Date: Revision Date: METRIC DEFINITION Metric Name: Metric Backup Schedule Performance Index (SPI) 106 Unsatisfactory Acceptable 3- or 6-month Rolling Average SPI 05/16/08 06/05/08 Marginal Excellent CUM SPI Purpose of Chart: Compare the value of work performed to the value of work scheduled Deployment Criteria / Linkage : NDIA Industry Standard Metric. Links to CPI 104 102 Source of Data: Program Management, Program Control Finance 100 98 96 Benchmark/Comparative Data: None at this time 94 Applicable Life Cycle Phase: All (Development, Production, Sustainment) 92 90 88 Sep Oct NovDec Jan Feb MarAprilMayJun Jul AugSep Oct NovDec Jan Feb Mar Apr MayJun Jul AugSep Oct NovDec Jan Feb '06 '07 '08 Metric Definition: This metric is the ratio of budgeted cost of work performed (BCWP) divided by budgeted cost of work scheduled (BCWS). BCWP / BCWS = % Comp * total BCWS / BCWS [(% Comp * total budget hours) / budget hours] Rating = 1.00: On-schedule; SPI < 1.00: Behind schedule; SPI > 1.00: Ahead of schedule Blue: SPI > 1.00; Green: 0.95 < SPI < 1.00; Yellow: 0.90 < SPI < 0.95; Red: SPI < 0.90 Note: SPI does not guarantee that the work completed is the same work that was planned and should be used with detailed milestone metrics. Usage Assumption: SPI should be used in conjunction with detailed schedule milestone metrics (late start, late finish, etc.) Predictive / Leading Qualities: When trended, indicates patterns that can be used to project an outcome based on time phased actual performance Warning Signs & Actions to Take: When rolling average less than 0.95, identify root cause and take corrective action Creation Date: Revision Date: METRIC DEFINITION 05/16/08 06/05/08 Metric Backup Metric Name: Purpose of Chart: Measure the estimate of total cost for authorized work (EAC) including actual costs plus estimated costs to complete Estimate at Completion (EAC) NORTHROP GRUMMAN PRIVATE/PROPRIETARY – LEVEL 1 Stat EAC vs. EAC Deployment Criteria / Linkage: NDIA Industry Standard Metric. Links to SPI, CPI, Average Cost, Burn Rate 400 IPT EAC Source of Data: Finance Cum CPI EAC 375 $ in Millions 6 Mos EAC Benchmark/Comparative Data: None at this time 350 Applicable Life Cycle Phase: All (Development, Production, Sustainment) 325 300 Jul-05 Aug-05 Sep-05 NORTHROP GRUMMAN PRIVATE/PROPRIETARY Oct-05 Nov-05 Dec-05 – LEVEL 1 Metric Definition: Management's assessment of probable outcomes based on current relevant information (i.e. performance to date), realistic plans and assumptions, cost quantification of risks and opportunities (e.g. cost to mitigate risks and opportunities with cost reductions), comparison/usage of available management reserve, sound management judgment, and the proper inclusion of financial assessments and assumed liabilities. Compares Program “Grass Roots” EAC with forecasted EAC calculated based upon past performance. Key Attributes/Thresholds: •IPT EAC •CUM CPI EAC •6-month EAC Usage Assumption: EAC should be used in conjunction with other metrics: 1) schedule completion, 2) performance to date, 3) remaining work and its anticipated performance, 4) rates, 5) outstanding commitments, 6) approved and/or pending scope changes, 7) funding constraints, 8) subcontractor EACs, and 9) program risks and opportunities Predictive / Leading Qualities: When trended, provides a comparative analysis (objective indicator) of projected outcomes based upon actual performance Warning Signs & Actions to Take: If Program EAC is less than CPI-derived EAC, understand the differences; if not rationalized, take management reserve against EAC to align with statistical EAC. Plan & Next Steps Estimate at Completion (EAC) Cost Performance Index (CPI) Schedule Performance Index (SPI) 3/17 4/30 Define Relevant Predictive Metrics Determine Metrics 5/23 No 5/16 Determine Alarms, Warning Signs & Actions to Take 6/9 6/6 Coordinate Metrics with Working Group Finalize Metric Definitions Propose Metric Definitions to NDIA Approved? Analyze Aggregate Relationship(s) Select Next Metrics Yes Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 8 Help Needed None Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 9 BACKUP Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 10 Charter & Objective – Program Measures & EVM Charter Facilitate the use of predictive measures including earned value to ensure program success Meeting frequency Period of performance Objective Communicate a set of predictive measures that will help contractors and their government counterparts predict program performance (early enough to make corrective action effective) and understand root causes of performance – Predictive measures that cover the program’s lifecycle from preaward through contract close-out – Predictive measures that can be tailored to the contract characteristic, contract type, and phase of the program Recommend joint next steps Copyright © 2008 Industrial Committee on Program Management. All rights reserved. 11 Commonly Measured Predictive Metrics Metric Category Examples EVM Cost Performance CPI vs TCPI Estimate at Completion (EAC) IEAC vs Program EAC Staffing (Critical Skills) Open Requisition/Aging, Fill Rate Risks and Opportunities Risk Burndown & Opportunity Capture integrated with MR; MR Burndown, %ETC, Risk Register Schedule (IMS) Quality & Performance SPI, BEI, CPLI, Float, Late Starts/Finishes Requirements Definition & Stability Added, Changed, Deleted Requirements, Volatility, Validation, TBD Burndown Technical Performance Measures SLAs, TPP, KPP Contract Health UCAs, Volume, Traffic, Requests, Funding Profile Supply Chain Performance Cost, Schedule, Quality, Delivery Performance, Process Compliance 30/60/90 Day Look Ahead Significant Upcoming Milestones/Events Comparison Top Issues & Action Items Corrective / Preventive, Latency, Product Quality Defect Rate (Actual vs Predicted), Timeliness of delivery Program Financial Summary Billings, Expenditure Profile, Funding Resources Infrastructure, Availability of PP&E, GFE Availability & Quality Customer Satisfaction CPAR, BPAR, Award Fee, Survey Productivity Variance Plan vs Actual Component per Unit Copyright © 2008 Industrial Committee on Program Management. 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