Transcript JPAS User Training - ISAC Webpage

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Electronic
Questionnaire for
Investigation
Processing (e-QIP)
Instructions using JPAS 2.3.0
View Presentation using
1 + F5)
“Slide Show” (Shift
Developed by the JPAS Industry Team
Version 10
What is e-QIP?
 e-QIP is a secure website designed to process
and store all personnel investigative forms for
DoD
 DoD is currently only using e-QIP for
processing the SF-86,“Questionnaire for
National Security Positions”
 The e-QIP system has been utilized and
maintained by the Office of Personnel
Management (OPM) for several years.
 e-QIP will replace the EPSQ system on or about
July 7, 2005
2
e-QIP Functionality
 e-QIP can be done from anywhere with any
computer that can access the Internet
 e-QIP electronically allows Applicants to enter,
update, and release their personal investigative
data over a secure Internet connection to their
sponsoring agency for review, approval, and
submission to investigation provider
3
JPAS and e-QIP
Air
Force
Navy
DISCO
Industry
Army
4
JPAS
e-QIP
e-QIP Process for Industry
Initiate
Generate
Review
Approve
Release
Applicant
Requesting
DISCO
OPM SMO
Completes
their
Personal
Security
Questionnaire
(PSQ)
Initiates
Personal
Security
Investigation
Request
Reviews
completed
PSQ
Approves
completed
PSQ is(PSI)
Loads the
PSQ
into
PIPS
system
– Request
terminated
5
e-QIP Flowcharts
Version 2.3.0 DISCO does both Review & Approve
6
Initiate
Generate
Detailed Flowchart
Detailed Flowchart
Review
Approve
Detailed Flowchart
Release
Detailed Flowchart
Granting “e-QIP” Authorization
Existing JCAVS User
 Account Managers will “grant” existing JCAVS
Users the authorization to initiate Investigation
Request
 Account Manager authorizes the JCAVS User
authorization via the “Add/Modify/ Remove
JCAVS User” screen
 Once the “Initiate PSI” button has been clicked
and saved, the person can immediately start
processing investigation requests
7
Click “Initiate
PSI”
Scroll Down
Click “Save”
8
JPAS/e-QIP Requirements
 After a JPAS User has been granted
authorization, the “Investigation Request”
hyperlink will become activated
 Before a JPAS User can initiate a request, they
must have an Owning or Servicing relationship
with the Applicant
 Once an Investigation Request has been
initiated, the Requesting SMO will continuously
receive notifications (via JPAS) as to the status
of the request throughout the entire e-QIP
process
9
Applicant’s Requirements
 Person Category must be “active”
 Person Category must NOT have “access
suspended”
 Person must NOT be in “Due Process”
 Person must NOT already have an “active” PSI
request
 Person must be owned/serviced by SMO
If the person has “Denied” or “Revoked” eligibility, it must be older than 12
months. The date of the denial/revocation will be on the person summary, on
the “Eligibility” line, as well as on the “Adjudication Summary.”
10
Initiate Request Process
 To initiate request, click on “Investigation
Request” hyperlink - located below the “In/Out
Process” hyperlink
 If the “Investigation Request” link is NOT there:
 Ensure the “Correct” Person Category is being
displayed
 Ensure you have a relationship with the person
 Check “Investigation Summary” section for an
active investigation request
 Ensure the person has “DoD Contractor
Companies” displayed in the “Service/Agency” of
the Add/Modify screen
11
12
Determine Investigation Scope
Completing the Investigation Request form
 You must then complete the “Determine
Investigation Scope” Screen
 Select the appropriate eligibility:
 SCI - DCID 6/4
 Top Secret

Secret
 Confidential
 Enter Prime Contract Number
13
CA-001-A-002
14
Determine Investigation Type
Completing the Investigation Request form - continued
 Click “Determine Investigation Type” Button
 Determine if “Override Justification” of
Investigation Type is necessary (the override
function is NOT available for Industry at this time)
 Ensure Sensitivity Level Code displays “Industry”
 Select the “Duty Position Code”:

Contractor

KMP
 Determine if “Override Justification” of Service
Code is required (the override function is NOT
available for Industry at this time)
15
Leave
blank for
Industry
Leave
blank for
Industry
16
Additional Scope Information
Completing the Investigation Request form - continued
 Determine “Form Type” (SF86 only this version)
 Position Title – Industry enter “Contractor”
 Date of Birth – Pre-populated
 Access Codes:
 SSBI or SBPR = Top Secret
 NLC = Secret or Confidential
 Sensitivity ADP = Leave Blank
 Enter the date “Local Agency Check” was
conducted
 Service Agency = “DoD Contractor Companies”
17
Contractor
2005 06 01
18
Requesting Official Information
Completing the Investigation Request form - continued
 “Requesting Official” section
 Requester’s Name
 Requester’s Job Title
 Requester’s Phone
 Requester’s Extension
 Each facility should determine if the Requesting
Official” is the FSO or the actual person
submitting the request
 Person who will be contacted by DISCO or OPM
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Enter the Name of the
Enter the
the Telephone
Title
of the
Enter
Requesting
Official
Requesting
Number ofOfficial
the
Requesting Official
Michael H. Woolweaver
Investigator
(703) 465-2558
Enter the Extension of
the Requesting Official
Scroll Down
20
Security Folder Section
Completing the Investigation Request form - continued
 “Security Folder” section (location of Applicant’s
Security folder)
 Location Options (Defaults to “Other” for Industry
 None
 SOI (Submitting Office Identifier)
 NPI (No Pertinent Information)
 Other (must enter location name, address, city, state
and zip)
 The Organization’s information is automatically
loaded
21
Defaults to “Other”
Defaults to Company
Name
Defaults to Company
Address
Defaults
to to
Company
City
Defaults
Company
State
22
Defaults to Company Zip
Official Personnel Folder
Completing the Investigation Request form - continued
 “Official Personnel Folder” (location of
Applicant’s Personnel folder)
 Location Options (Defaults to “Other” for
Industry)
 None
 NPRC (National Personnel Records Center)
 SON (Submitting Office Number)
 Other (must enter location name, address, city, state
and zip)
 The Organization’s information is automatically
loaded
23
Defaults to “Other”
Boeing
Address
DefaultsOvertypes
to Company
Boeing
Overtypes with
Name
Ken’s
Name City
Boeing
Overtypes
Boeing Overtypes State
Defaults to Company
Address
Defaults
to to
Company
City
Defaults
Company
State
24
2201 Seal Beach Blvd
Ken Engelhard
Seal Beach
California
Boeing
Overtypes
Zip Zip
Defaults
to Company
90740
Initiate/Pending Request
Completing the Investigation Request form - continued
 If you’re NOT ready to submit the request, click
the “Pending PSI” button
 The request will be saved
 You’ll have to return and click “Initiate PSI” to
submit request
 If you’re ready to submit the request, click the
“Initiate PSI” button
 The request will be submitted to DISCO
 Notify Applicant to complete PSQ
 Provide Applicant with “e-QIP Applicant
Instruction” sheet
25
Click “Pending PSI” to hold
off submitting request
Click “Initiate PSI” to
submit request
Click “Save”
26
Time Limits
 Applicant has 30 days from the date when the
Investigation Request was initiated to “start” the
PSQ or the Investigation Request is terminated
 Applicant has 90 days from the date when the
Investigation Request was initiated to “submit”
the PSQ or the Investigation Request is
terminated
 If the Requesting SMO places the investigation
request in “Pending PSI” status, the time limits
do not start until the “Initiate PSI” button is
activated
27
Draft/Review PSQ (Optional)
 Inform Applicant that PRIOR to “certifying” their
PSQ, that they should provide you with a
“working” copy of their PSQ
 You should review the working copy of the PSQ
for completeness and accuracy
 Notify Applicant of any required changes or
additions
 Once changes and/or additions have been made,
advise Applicant to certify their PSQ
28
The instructions for printing the
“working” copy are listed here
The Applicant would print a “working”
copy of their PSQ from this screen
29
Validate, Review and Certify
Initiation Process - continued
 Once the review is completed, have applicant
certify their PSQ
 Have Applicant:
 Print copy of the Archived PSQ
 Print out the three (3) releases and sign (make
sure to use system generated releases)
 Certify and transmit PSQ
 File a copy of Archived PSQ in the Applicant’s
Security folder until investigation is completed
30
Printing Problem
Farewell
If you are unable
to print the Archived PSQ or
the Releases – Right mouse click on the
hyperlinks and save them to either the hard
drive, floppy disk or CD. Once you’ve save
them you should be able to print them
Click Hyperlink to print
Release forms
Click the “Continue”
Click Hyperlink to Release
button
Click
Hyperlink their
to print
Now
once
the
Applicant
is ready
to “Certify”
& Transmit PSQ
Click
“Certify
The
Request
along
the PSQ
copywith
of Archival
PSQInvestigation
they will IMPORTANT
click
on the “Continue”
button
Investigation
Request”
Applicant’s
PSQ have
now
beenInvestigation
forwarded to
After the Applicant
clicks
“Certify
Request”
the Applicant
canand
NO Approval
longer access
DISCO
for Review
their PSQ
31
Releases & Fingerprint Cards
Initiation Process - continued
 Send signed releases and any fingerprint cards
to:
IMPORTANT NOTE
#1
If the Investigation
Request is for an
initial clearance. It is
recommended that
you Mail, Express Mail
or FedEX both the
releases and the
fingerprint card
together to OPM.
OPM will NOT initiate
the investigation until
BOTH the fingerprint
card and releases are
received. If you send
them together, it will
be easier for OPM to
marry them up with
the PSQ.
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Mail:
e-QIP Rapid Response Team
OPM-FIPC
PO Box 618
Boyers, PA 16018
FedEx:
e-QIP Rapid Response Team
OPM-FIPC
1137 Branchton Road
Boyers, PA 16018
Fax
(724) 794-1412
Attention: Jody Gano
or
Becky Fox
IMPORTANT NOTE
#2
If the Investigation
Request is for a PR. It
is recommended that
you FAX the releases
to OPM, along with a
coversheet informing
them that the releases
are for a PR and that
fingerprint cards are
not needed. This
should expedite the
process as OPM will
not being waiting for
the fingerprint cards to
arrive.
Checking Status
Initiation Process - continued
 There are two ways to get to the “Investigation
Request Status History” for each request:
 Notifications – Investigation Request Status
 Person Summary Screen – Investigation History
 Must be an authorized e-QIP requestor within
the Requesting SMO
 Must have a relationship with the Applicant
33
Investigation Request
Status Hyperlinks
Checking status via the
Person Summary Screen
Clicking on a hyperlink will
take you to the request form
34
Ready for Review Process
 Once the Applicant certifies and transmits the PSQ,
the Investigation Request goes to DISCO for review
and approval
 Requesting SMO receives a “Ready-for-Review” via
JPAS notification
 DISCO assigns the Investigation Request to an
Adjudicator
 The DISCO Adjudicator reviews the request and the
completed PSQ for accuracy and completeness
 The DISCO Adjudicator can either “Stop” or
“Approve” the Investigation Request
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IMPORTANT NOTE
Currently for Industry, DISCO conducts both the “Review” and the “Approval” of the Applicant’s
PSQ. In either step, DISCO can stop the process if additional information is required.
Initiate Date
PSI Request was Initiated
Date Request
Ready-for-Review
PSQ Arrived at DISCO
Scroll Down
36
DISCO Stop Process
 If discrepancies are noted during the “Ready-
for-Review” process, the DISCO Adjudicator
“stops” the Investigation Request
 Requesting SMO receives a “Ready-for-Review
(Stopped)” notification
 DISCO notifies requesting SMO of discrepancies
via “Message from CAF” notification
 Once the discrepancies are corrected, DISCO
will “Resume” the review process
 Requesting SMO will receive a “Ready-for-Review
(Resumed)” notification
37
Ready for Review PSQ
Date
Request was Stopped
(Stopped)
Date PSQ
DISCO Resumed
Ready-for-Review
(Resumed)Review Process
Scroll Down
38
DISCO Approval Process
 If NO discrepancies are noted during the
“review” process, the request is then submitted
for approval.
 Requesting SMO receives a “Ready for Approval”
via JPAS notification
 The Adjudicator can “stop” investigation request
if additional information is required
 Requesting SMO receives a “Ready for Approval
(Stopped)” via JPAS notification
 DISCO notifies requesting SMO of discrepancies
via “Message from CAF” notification
39
DISCO Approval Process
Approval Process - continued
 Once the additional information is corrected in
the PSQ, DISCO will resume the approval
process
 Requesting SMO receives a “Ready for Approval
(Resumed)” via JPAS notification
 The Adjudicator will then “approve” request
 Requesting SMO receives an “Approved PSQ” via
JPAS notification
 Investigation Request then sent to OPM
40
Created By
Reviewed By
ApprovedPhone
By
Approver’s
Number
Date Request became
Ready for Approval
Ready for Approval
Date
Request
was Stopped
Ready-for-Approval
Date Request was Resumed
PSQ
(Stopped)
Ready-for-Approval
Date
Request was Approved
PSQ
(Resumed)
Approved PSQ
Scroll Down
41
Released Process
 Once the Investigation Request arrives at OPM,
their internal system “PIPS” notifies e-QIP that
the request was successfully received
 Once the request is successfully loaded into
PIPS, the Investigation Request is “terminated”
 e-QIP notifies JPAS that the Investigation
Request was “released” into PIPS
 The requesting SMO receives a “Released”
notification via JPAS
 Requesting SMO then waits for investigation to
42
be opened by OPM
Browser Configuration
 Before the Applicant can access e-QIP, they
must ensure that their computer browser
(Internet Explorer, Netscape, Mozilla, etc…) is
properly configured
 If using Microsoft Internet Explorer, applicants
must have version 5.5 or newer, with Service Pack
2.
 If using Mozilla, applicants must have version 1.0
or newer.
 If using Netscape Navigator, applicants must use
version 6.1 or newer.
Probably the most common e-QIP problem for applicants who are accessing the system for the
first time is that “TLS” is not a standard default on IE and must be enabled manually. Once
applicants have enabled TLS on the initial log-in it will stay in active for each subsequent log-in.
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Enabling TLS 1.0
Applicant must enable Transport Layer Security 1.0 to use e-QIP.
 First, verify that your browser supports 128-bit "strong
encryption" by selecting "Help" > "About Internet Explorer" from
the web browser's menu. If "Cipher Strength: 128-bit" does not
appear in the "About Internet Explorer" window then you will
need to install the Internet Explorer High Encryption Pack.
 Next, check the TLS 1.0 setting by selecting "Tools" > "Internet
Options" on the web browser's menu.
 Select the tab labeled "Advanced."
 Locate the section labeled "Security."
 Locate the item in that section labeled "Use TLS 1.0." In
Internet Explorer, this option is disabled by default. Check the
box to enable TLS 1.0.
 Click the "OK" button to save these changes.
44
Problem Checklist
 Releases not dated, signed or legible. Modifications must be
initialed by Subject.
 DOB or POB discrepancy between FPC and SF86/SF85P.
 Missing middle name on FPC (Must match SF86/SF85P). Indicate
“NMN”, if there is no middle name. Indicate “IO” if Initial only.
 Missing City, State and Zip. This is required for ALL residence and
employment addresses.
 The lack of SSNs and POBs for cohabitants on SSBI requests.
 Employment and residence gaps (see instructions at www.dss.mil
for specifics).
 Lack of separation date and residence of spouse in case of
separation or divorce.
 Missing marital status of previous spouse. If unknown, indicate.
 Missing debt clarification; indicate if still outstanding. Provide
comments in remarks section if needed.
SEE www.dss.mil FOR MORE DETAILS
45
FAQ
1. Can I access e-QIP with my personal computer at home? If so, do I need a special internet browser?
Yes, you can use your personal computer - at home or at the office! e-QIP is designed to be accessible
from any computer, anywhere in the world. The only requirement is that you use an internet
browser capable of 128-bit encryption.
2. What is the process for completing my SF-86 using e-QIP?
Once you have been notified that you have access, login by entering your social security number and
answering the three Golden questions. After logging in the first time, you will be prompted to change
your golden questions to ensure the security of your data. After changing your Golden questions, eQIP presents you with the Main Menu. Select the link entitle, “Enter Your Data” from the main
menu screen. After reading all instructions, you can now begin entering your personal data. In
order to ensure the completeness of your data, a validation routine will run after each page is
submitted. The validation routine will point out any errors and provided detailed instructions on
how to satisfy each incorrect or missing item. When you are satisfied that your form is complete,
select the “Display Your Data” link from the main menu. After a final review of your date, select the
“Certify/Submit” button to finish your form. On the last screen make sure to print a copy for your
records and print and sign each form that has a blank for your signature. Only after you have
printed and signed the appropriate signature pages, should you click on the final link entitled,
“Release Request/Transmit to Agency.”
3. Do I have to change my golden questions?
To protect your personal data from unauthorized disclosure it is highly recommended that you
change your golden questions/answers to items that are unique and personally specific to you, but
could not easily be guessed by others.
46
FAQ
Continued
4. I cannot login to e-QIP. What should I do?
After verifying all system requirements listed in the e-QIP brochure, contact your sponsoring agency
to verify that you currently have an active request in the e-QIP system.
5. When I try to login, e-QIP displays golden questions that I have never created, or that I don’t know the
answer to. What should I do?
If you are getting “bogus” Golden Questions that you do not recognize or do not know the answer to,
please contact your sponsoring agency to verify that you currently have an active request in the system
or to request that your Golden questions be re-set to the default values.
6. I have just logged in and haven’t entered any data. I don’t know where to start from the Main Menu.
What do I do?
Click on the link entitled “Enter Your Data” to begin entering your personal data.
7. What does the “Submit” button do?
The “Submit” button saves any data that you have entered on the current screen.
8. What does the Reset button do?
The Reset button clears (removes) any new data recently entered on a screen that has not been
previously saved.
9. Do I have to go through the form question by question, in numerical order?
No. You may skip ahead or go back to any question number by selecting the desired question from the
Navigation Bar located at the top right-hand side of the screen. This opens a drop down menu that
contains all the sections of the form. Simply select the desired question and press the “Go” button to
proceed to selected section.
47
FAQ
Continued
10. Is there a way to tell which questions I have finished?
Yes. At any time you can go to the Navigation Bar at the top of the screen an select the
“Validate, Certify, and Release” link. The system will then display all remaining errors that must be
satisfied before you can submit the form.
11. Where do I get help for completing a specific question?
Click the “Help” link located upper left hand corner of each page for additional
instructions on completing specific questions.
12. What’s the difference between an “Error” and a “Warning” when validating my data?
A “Warning” message alerts you to a potential problem with your data which may require
additional explanation. An “Error” must be corrected prior to certifying your completed form.
13. When should I validate my data?
You can validate your data at any time while you are entering/editing data; however every
applicant is required to validate their data on the final screen before they are able to certify their form.
14. Can I certify my form with errors?
No, all “Error” and “Warning” messages must be sufficiently satisfied before you can
certify and release your e-QIP request.
15. Should I do anything before I certify my data?
48
After your data has passed validation you should click on the “Display” link in the upper
left hand corner of the screen to verify your data and to ensure that your answers are complete and
accurate to the best of your knowledge. Then select “Validate, Certify, and Release” from the Navigation
Bar in the top right-hand side of the screen and follow the additional instructions. After certifying your
data, you will not be able to edit your form.
FAQ
Continued
16. I have completed this form in the past. Why doesn’t this system have that data?
e-QIP can only retrieve data previously entered into the e-QIP system. Data from
previously completed paper forms or data from other automated systems has not been loaded into this
system.
17. I’ve only entered a little data, but I have to go to a meeting. What should I do?
Click the “SAVE” button at the bottom of the page to save your data. Then click the “Logout” button at the top of the screen to exit the system.
18. I don’t have a suffix on my name. What do I do?
Leave the suffix field blank.
19. I don’t have a first or middle name. What do I do?
Check the NFN (no first name) or NMN (no middle name) box.
20. I’m not sure of a date. What do I do?
Estimate the date (month and year) to the best of your ability and check the “EST”
checkbox, indicating that this is an estimated date.
21. I have a validation error that says that a date has to be after another date. What does this mean?
Many questions involving dates are validated against the birth date entered in question 2.
Most date fields pertaining to the applicant (not relatives) must be after the applicant’s birth date.
22. I am 6 feet tall. I entered 6 feet, but I got an error message telling me to enter inches. What do I do?
Select 0 (zero) for inches and submit.
49
FAQ
Continued
23. I’ve entered as much information as I think I can for questions 9 and 11, but I still get errors. Why?
To correctly complete an e-QIP request you cannot have gaps between your dates.
Validation is based on data entered and any time lapse between the end date of one record and the start
date of the next record will prompt and error message. You must indicate all period of self-employment,
unemployment, or vacation as appropriate. Please provide as complete a set of data as possible.
Depending on the type of investigation you will receive, you may be required to provide 10 years of data
for some questions. An error message will indicate if this is the case.
24. On question 9, I get an error message about needing a record with “Present”. What does this mean?
Question 9 requires one record to have an end date for which you have checked the Present
box, indicating your current residence.
25. I have to enter a foreign address. What do I do for zip code?
If there is a postal code associated with the foreign address, enter it in the comment field.
26. I hit the Back button and something strange happened. What’s wrong?
As a general rule, do not use your browser’s Back button for navigation within the
applicant section of e-QIP. Use the question navigation buttons or the buttons at the bottom of the screen
instead.
27. I have more than 3 degrees to enter in question 10. What do I do?
Enter three, click Submit. The system will then display additional lines for you to add
additional degrees.
50
FAQ
Continued
28. Can I see if I am qualified for a security clearance even if I am not a Federal employee?
No. It is not possible to "pre-apply" for a security clearance. Not all Federal
employees/contractors have security clearances. Individuals who are tentatively selected for government
jobs (or as Federal contractors) will be investigated as appropriate. If access to National Security
Information is required, you will need to complete a security questionnaire and an investigation will be
conducted. If the investigation results are favorable, a security clearance will be granted if appropriate.
51
End of Presentation
52
“Initiate” Flowchart
Requestor determines
investigation is required
Requestor accesses
Applicant’s Person
Summary screen
Requestor clicks the
“Investigation Request”
link
Requestor completes the
“Investigation Scope”
section
Requestor completes the
“Additional Scope
Information” section
Requestor completes the
“Additional Request
Information” section
Requestor clicks the
“Initiate PSI” button
Is the
Requestor
ready to initiate
the Investigation
Request?
Yes
Requestor completes the
“Investigation Request”
No
53
Investigation Request is
registered with the e-QIP
database
Requestor clicks the
“Save” button
Requestor clicks the
“Pending PSI”
button
Requestor checks
“Investigation Request
Status History”
“Initiate PSI” annotated
in Investigation Request
Status History section
Requestor sends
Applicant the “eQIP
Information Sheet”
Requestor clicks the
“Save” button
Click Here to
Return to Flowchart
“Generate” Flowchart
Applicant receives the
“eQIP Information
Sheet”
Applicant logs into the
eQIP website
Applicant enters their
SSN
Applicant answers the
“default” Golden
Questions
Applicant completes their
Personal Security
Questionnaire
Applicant completes their
Personal Security
Questionnaire
Applicant Prints
“working” copy of PSQ
Applicant provides
“working” copy of PSQ
to Requestor
Applicant provides
updated copy of PSQ to
Requestor
Applicant corrects
discrepancies in PSQ
Requestor notifies
Applicant of
discrepancies
Yes
Applicant can change the
“default” Golden
Questions if so desired
Were any
discrepancies
identified?
No
Requestor Reviews
updated copy of PSQ
Were any
discrepancies
identified?
Yes
Requestor notifies
Applicant to Certify
and Transmit PSQ
Applicant Prints
“Archived” copy of
PSQ
Applicant clicks “Release
Request/Transmit to
Agency”
Applicant Prints
“Signature Forms”
No
Request check History
Status for “Ready for
Review” notification
54
Requestor sends/faxes
Signature Forms to OPM
Applicant signs
“Signature Forms”
Click Here to
Return to Flowchart
“Review & Approve” Flowchart
DISCO receives
Investigation Request
Requesting SMO
receives “Ready for
Review” notification
DISCO assigns
Investigation Request to
Adjudicator
Is additional
information
required?
Adjudicator reviews PSQ
for accuracy and
completeness
Requesting SMO
receives “Ready for
Approval” notification
Adjudicator “Stops”
Review/Approval
process
Yes
Adjudicator reviews
Investigation Request
Requesting SMO receives
a “Ready for Review
(Stopped)” notification
Yes
No
55
Adjudicator forwards
PSQ to OPM
Adjudicator makes
Interim determination
if applicable
Adjudicator approves
request
Adjudicator Resumes the
Review process
Requesting SMO receives
“Ready for Review
(Resumed) notification
Adjudicator reviews
updated PSQ
Applicant clicks “Release
Request/Transmit to
Agency”
Applicant prints out
copy of new Achieved
PSQ
Applicant logs into eQIP
and corrects
discrepancies
No
Is additional
information
required?
Adjudicator notifies
Requesting SMO why
review was stopped
Requesting SMO
receives “Message from
CAF”
Requestor initiates a
NEW Investigation
Request for Applicant
Requestor notifies
Applicant of the
discrepancies
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“Release” Flowchart
OPM receives
Investigation Request
OPM determines if
fingerprint cards are
required
Requesting SMO
receives “Approved
PSQ” notification
Is the
investigation
for a Periodic
Reinvestigation?
Yes
OPM review
Investigation Request
OPM locates signed
Signature Forms for
Applicant
OPM loads the PSQ
and Request
information into PIPS
Investigation Request is
Terminated
No
OPM locates fingerprint
cards for Applicant
Requesting SMO receives
“Released” notification
Requesting SMO waits
for investigation to be
opened by OPM
56
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Return to Flowchart