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Understanding the Connected Home Market Ron Zimmer, President & CEO Continental Automated Buildings Association September 1, 2009 CABA Board of Directors 1. Bell Canada – Chairman Martin Cullum 2. Tridel Corporation – Vice-Chair Leo DelZotto 3. Honeywell International – Vice-Chair Roy Kolasa 4. Alcatel-Lucent - Lindsay Ellis 5. BAE Systems - Steve Teubner 6. Cisco Systems, Inc. - Tony Wan 7. Direct Energy LP - David Dollihite 8. Hydro One Networks Inc. - Tom Semler 9. Leviton Manufacturing Co., Inc. - Tom Leonard CABA Board of Directors 10. Microsoft Corporation - Jonathan Cluts 11. National Research Council/Institute for Research in Construction - Dr. Morad Atif 12. Philips - Dr. Satyen Mukherjee 13. Procter & Gamble - Orly Cocco 14. Siemens Building Technologies, Inc. - Brad Haeberle 15. Trane - Gene Shedivy 16. Vantage/Legrand - Andrew Wale 17. Whirlpool Corporation - Carol Priefert 18. CABA - President & CEO – Ron Zimmer CABA Vision “The knowledge-based forum for industry leaders who advance the use of technology and integrated systems in the global home and building industry.” How do we connect all of this stuff? TV TV DMA Touch Panels Thin Set-top Remote Home Uber Set-top TV Modem VoIP IP Camera Offsite Storage Connected TV USB Storage HSS Realties of the Smart Home • Smart Home Vision of 10 years ago: – – – – – – – – – – Did not happen for the masses Did happen for the “Rich and Affluent” Networked box in the garage CAT5 wiring was just starting to sell, but not for the masses Sensor modules Multi HVAC systems Central touch pad (Home Controls) Media server room with rack Lighting, window treatments and cameras Smart home today is main stream for the “Rich and Affluent” and extreme upper income levels Realties of the Smart Home continued • Smart home today for mass market is a connected home that has varied networks developing: - Computer, gaming and TV Wired and wireless HVAC programmable thermostats Security pack from companies like ADT, GE, Honeywell, etc. - Very basic web cam systems Connected Home Research Council (CH-RC) Members Advisory Board Members (6): Affiliate Members (17): CABA’s Connected Home Research Council (CH-RC) The Connected Home Research Council provides opportunities for research project collaboration conceived and executed by Research Council members. The resulting research reports, white papers and executive summaries are made available to Research Council members and industry stakeholders. CH-RC State of the Connected Home Market Study Research • Study was completed in June of 2008 • Divided into three ecosystems (family, entertainment and career) • Web survey of over 800 North America people – Home owners - 25 and older – Responsible for managing the household • Industry benchmark study 3rd study in eight years • Funded by companies who are CABA’s CH-RC members • Found that a home with sensors and “smartness” never took hold for the masses due to: – Cost of system and components – Not being user-friendly CH-RC State of the Connected Home Market Study Research continued • • The study did determine that entertainment is “king of the dollars” - TVs, gaming and computers connecting together in a “plug and play” environment The safe, secure and comfort areas are lagging behind in consumers minds because: - Price is higher than payback for investment - Too complicated for the non-tech person to deal with - “I already have to much technology in my home” or “I do not want my home to run my life” or “technology only complicates my life, so I don’t want any more” Complimentary Executive Summary at: http://www.caba.org/2008connectedhomestudy. The Realities U.S. 2008 Appeal of Connected Home Concept Appeal (Q14B) Definitely/somew hat appealing (6-7) Might or might not be appealing (3-5) Definitely not/somew hat not appealing (1-2) Base Total Online HHs A U.S. 2005 Primary Market Mass Market B C Total Online HHs D 23% G 51% HC 2% I 61% D 48% 16% 0% (n=1,849) (n=1,378) Canada 2008 Primary Market Mass Market E F Total Online HHs G 22% G 51% HF 1% 71% FB 57% 48% 28% B 21% A (n=471) (n=1,834) Primary Market Mass Market H I 14% 44% I 0% 63% E 64% D 56% BE 68% H 1% 36% CE 22% A 0% 32% H (n=921) (n=913) (n=649) (n=455) (n=194) Note: Remember the consumer adoption curve. Innovators and early adaptors will purchase technology that others will not, until it becomes more mature and consumer friendly. Connected Home Backbone Options Purchased When Current Home was Purchased, Among Homes Built 2000 or later 2008 U.S. and Canada Total Online HHS n=60 Wired security system 60 % Programmable thermostat 59 % Built-in high-speed Internet throughout the home 56 % Structured wiring 45 % Home energy monitoring/control 18 % Centralized lighting control 12 % •Remodel •New construction •House built during the last housing bubble Family Ecosystem Computer Behavior — Home Network U.S. 2008 U.S. 2005 Canada 2008 Total Primary Mass Total Primary Mass Total Primary Mass Online HH Market Market Online HH Market Market Online HH Market Market A B C D E F G H I Have Home Network Yes Base 43% D 53% EC 35% F 28% 40% F (n=1,761) (n=1,324) (n=437) (n=1,768) (n=899) 19% (n=869) 40% D (n=620) 54% EI (n=429) 33% F (n=181) Wireless Home Network (Wi-Fi) Wireless (Wi-Fi) Base 74% DG (n=841) 75% E (n=702) 72% F (n=139) 51% (n=484) 56% F (n=339) 43% (n=145) 63% D (n=266) 68% E (n=219) 58% (n=47) Laptop in Home Network Laptop in home netw ork Base 68% D (n=880) 69% (n=727) 67% F (n=153) 60% (n=520) 68% F (n=358) 48% (n=162) 66% (n=288) 63% (n=234) 69% F (n=54) Family Ecosystem continued Interest in Family Ecosystem Application Areas % Very Interested; Top-2 Box Using technology to help you automate or control basic home systems like lighting, heating, ventilation and air conditioning (HVAC) in general* Using technology to streamline routine tasks like preparing meals, arranging family members’ schedules and paying bills in general Using technology for home security in general Base U.S. 2008 Total Primary Online HH Market A B Mass Market C U.S. 2005 Total Primary Online HH Market D E Mass Market F Canada 2008 Total Primary Mass Online HH Market Market G H I 13% 28% C 2% 13% G 28% F 2% 9% 26% I 2% 15% 29% C 4% 14% 26% F 4% 12% 25% I 7% 15% 29% C 4% — — — 11% 27% I 3% (n=471) (n=1,834) (n=921) (n=913) (n=649) (n=455) (n=194) (n=1,849) (n=1,378) Lack of interest because of issue around: • Set up - 51%, • People in the mass market are technology challenged • People are overwhelmed by dealing with technology at work and home Family Ecosystem Continued Maximum Total Addressable Market (TAM) for Family Mini-Concepts U.S. 2008 Total Online HHs (n=319) Canada 2008 Total Online HHs (n=143) Energy-saving power strip 42% 36% Programmable thermostat 39% 35% Home zone sensors 37% 31% Professional home network installation 36% 33% Remotely administered home network repair services 35% 32% Home network phone & on-site support 32% 28% Remotely accessible door lock 32% 28% Wireless appliance monitor 31% 28% Remote A/V equipment & home lighting control 30% 22% Service combines contact list for home & cell phones 25% 25% If I buy or rent it, I want to watch it anywhere Sling Box Home Projection Portables Mobile Car A/V Content Aggregator Home Theater Media Center Media Extenders Slide Courtesy of Entertainment Technology Center @ USC Gaming Entertainment Ecosystem Connected Home Foundational Technologies U.S. 2008 Total Online HHs (A) Broadband Internet 2 or more computers 87% n=1,829 B 58% B n=1,849 Home Network 43% B n=1,761 U.S. 2005 Total Online HHs (B) Canada 2008 Total Online HHs (C) n=1,824 70% n=628 90% 53% 54% n=1,834 n=649 28% n=1,768 40% n=620 Entertainment Ecosystem continued Ownership of Key Multimedia Technologies Customized Universal remote DVR High-definition DVD player (standalone or in other device, net) 29% NA 29% 21% 24% 23% (n=60 4) ( n=618) (n=21 1) (n=60 4) 19% (n=60 4) 11% HDTV Media server B (n=60 4) 3% (n=60 4) TV with built-in Internet connection 3% Fiber-optic TV service 2% U.S. 2008 Total Online HHs (A) (n=26 5) (n=60 4) (n=21 1) NA 18% 5% 13% (n=61 0) (n=21 1) (n=21 1) Built-in home theatre/ surround sound 36% NA NA 7% (n=21 1) 5% (n=88) NA U.S. 2005 Total Online HHs (B) 0% (n=21 1) Canada 2008 Total Online HHs (C) Purchased with Homes Built in 2000 or Later Total U.S. and Canada n=60 Entertainment Ecosystem continued U.S. 2008 Total Online HHs (n=604) TV Activities Among those with Multimedia Players or Windows Media Center Capabilities Connect a personal media player to a TV (among those with multimedia players) Watch Internet TV on your TV using Windows Media Center Extender (among those with Vista or Media Center) 11% 12% (n=129) (n=52) Played recorded TV programs from a DVR/PVR Streamed movies, video or photos from a computer to a TV 3% B 1% (n=607) (n=184) U.S. 2008 Total Online HHs (A) Canada 2008 Total Online HHs (B) Canada 2008 Total Online HHs (n=211) Streamed movies, video, or photos from a game console to a TV Connected a personal media player to a TV 23% 10% 5% 6% Watch Internet TV on your TV using Apple TV 1% Remotely accessed a DVR/PVR over the Internet to record or view programs 0% Watch Internet TV on your TV using Windows Media Center Extender Used a ‘social television’ service to see what your buddies are watching in real time and/or use Instant Messaging None of these 1% 1% 56% Entertainment Ecosystem Interest in Audio Entertainment Interest in Listening to Internet Radio at Home by Room 2% 14% Kitchen 1% 4% 8% Other Dining room Bedroom 12% 24% 24% 12% Family room 8% Home office or den 16% 17% 27% Living room 29% U.S. 2008 Total Online HHs (n=282) Canada 2008 Total Online HHs (n=98) What Ecosystem is most interested in Smart Home/Connected Home? • Answer the Career Ecosystem • This is a Ecosystem of people who work from home at least part time or telecommute • They use technology differently and are more likely to be using technology in a early web 3.0 environment to solve problems U.S. 2008 Total Online HHs (n=618; A ) Works at Home Outside Regular Business Hours Self Employed U.S. 2005 Total Online HHs (n=604; B ) Canada 2008 Total Online HHs (n=215; C ) 52% B 43% 47% 15% 14% 15% Career Ecosystem-Work at Home When working from home, in which room of the house do you typically work? 3% 2% 8% 2% 4% 22% BC Kitchen Dining room 13% Bedroom 5% 2% 9% B 1% Family room 43% 15% Home office or den 57% A 15% 47% 20% Living room 21% U.S. 2008 Total Online HHs (n=346; A) U.S. 2005 Total Online HHs (n=310; B) QC48. Letters denote statistically significant differences among segments. Canada 2008 Total Online HHs (n=97; C) Connected Home Market Location of Computers in the Home Location of Computers in the Home 11% 6% 3% 7% 6% 6% Other Dining Kitchen room 41% Bedroom 45% 16% Family room 13% 36% Home office or den 31% 30% Living room 2% 33% Basement U.S. 2008 Total Online HHs (n=282) Canada 2008 Total Online HHs (n=98) 3% CABA’s Connected Home Research Council - Successful Projects 1. Home Networking Study 2. Digital Youth Study 3. Laundry Time 4. Digital Kitchen 5. Senior Living 6. Interactive Television & Advertising Study (IPTV) 7. Microbusiness & Small Business Managed 8. Services Needs Assessment Study 9. Going Green – Energy Efficiency 10. State of the Connected Home Market Study 11. It’s Just Magic! 12. Connected Home User Interface 13. Video Convergence CABA Connected Home Council (CHC) • OBJECTIVE -- The CHC works on residential and MDU (multiple dwelling unit) issues and opportunities that allow CABA to achieve its vision, mission and objectives. • CHARTER -- The CHC will more specifically review opportunities, strategize, take action and monitor initiatives that relate to integrated systems and home automation in the residential and MDU sectors. • COST – Nothing (except be a CABA member in good standing). Complimentary Research Report: Your Information Source for Home & Building Automation 1173 Cyrville Road, Suite 210 Ottawa, ON K1J 7S6 613.686.1814 888.798.CABA (2222) 613.744.7833 [email protected] www.caba.org www.caba.org/samples